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Contact Information Employment Hours of Operation Mission News C-Tech information Organizational Chart [pdf] Other Information Technology Links at UNF Policies, Procedures & Guidelines Systems Maintenance Hours

Information Technology Services, located in the John E. Mathews, Jr. Computer and Information Sciences Building, provides computer, networking, information systems, and telecommunication to the academic and administrative communities of UNF. The department offers students and faculty technical assistance in the use of computing and telecommunication equipment and systems, local and long distance services, and cable services.

There is a large general-purpose computer lab available to all students and faculty, which is located on the second floor of the Mathews Building. Software available on these computers is extensive and sufficiently diverse to serve the complex needs of a university environment.

The ITS Support Center provides students, faculty, and staff with a centralized point of contact for all supported products and services. The Support Center is committed to quality service through teamwork and a proactive approach to problem identification and solution. The ITS Support Center provides faculty with service and support of university classroom technology. These services are accessible in a variety of ways: walk-up (15/2106), email (its-support@unf.edu), and phone (620-HELP or 620-4357).

Telephone service to the University community is available via an on-campus PBX system which provides digital service with such features as voice mail, call forwarding, conference calling, 6-way conference calling, speed dial calling, last number redialing, and other optional features. The primary long distance carrier is the Suncom Network. BellSouth provides long distance service when there is overflow from the Suncom Network and international calls. Additionally all Residence Halls enjoy analog service, which includes call waiting, caller ID, and access to the web based campus directory (via internet services).

ITS manages and supports email, web, and file storage systems for students, faculty, and staff . OspreyNet is high speed Internet and email service for students living in the Residence Halls.