As of January 1, 2009, OptaComp, a division of Blue Cross Blue Shield, has assumed responsibility for handling workers' compensation claims for the University of North Florida. All injuries must be reported to OptaComp regardless if medical treatment was sought. Employees contacting OptaComp will speak directly with a nurse case manager who will complete a first report of injury, and direct the employee to the nearest medical facility to seek treatment, if necessary. OptaComp is available 24-hours-a-day, seven-days-a-week. All employees should familiarize themselves with the steps to take in the event of a work-related injury:

Injury requiring immediate, emergency medical treatment:

In the event of a medical emergency, transport the injured employee to the nearest medical facility or call campus police for assistance. The injured employee's supervisor must contact OptaComp at (877) 518-2583 immediately following the arrangement of emergency medical services.

Injury requiring non-emergency medical treatment:

In the event that an injury does not constitute a medical emergency but does require some degree of medical treatment, the injured employee must immediately notify his or her supervisor and then contact OptaComp at (877) 518-2583 to report the injury. OptaComp must direct the injured employee to the appropriate medical facility to receive treatment.

Injury requiring no medical treatment:

In the event of an injury that does not require any medical treatment, the injured employee must immediately notify his or her supervisor and then contact OptaComp at (877) 518-2583 to report the injury. All injuries must be reported to OptaComp, regardless if medical treatment is sought.

• OptaComp will provide copies of all doctor's notes directly to Human Resources.
• Human Resources will work with the department and injured employee in the event the injury prevents the employee from returning to work, or causes specific functional limitations.
• The injured employee should forward any receipts and/or bills received directly to Human Resources.