Curriculum Series	Course Code	Course Title	Estimated Duration
Administrative Support Curriculum
	The Effective Administrative Support Professional
		ADM0101	Getting Started--The Administrative Support Professional	3
		ADM0102	Overview to Effective Business Communication	3
		ADM0103	Using Effective Business Communication	2
		ADM0104	Administrative Functions	3
		ADM0105	Advancing Your Administrative Career	3
		ADM0100	Effective Administrative Support Professional Simulation	0.5
	Advanced Skills for Administrative Support Professionals
		ADM0111	Behavior: Putting Your Best Foot Forward	4
		ADM0112	Managing Yourself and Those Around You	4
		ADM0113	Partnering with Your Boss	3
		ADM0114	Communicating with Power and Confidence	3
		ADM0110	Advanced Administrative Support Simulation	0.5
Business Analysis
	Certified Business Analysis Professional (CBAP)
		cons_01_a01_bs_enus	Core Concepts in Business Analysis	1.5
		cons_01_a02_bs_enus	Enterprise Analysis and Making a Business Case	2.5
		cons_01_a03_bs_enus	Introduction to Requirements Planning	2
		cons_01_a04_bs_enus	Requirements Planning and Management	2.5
		cons_01_a05_bs_enus	Eliciting Requirements	3.5
		cons_01_a06_bs_enus	Analyzing Requirements Using Models	3
		cons_01_a07_bs_enus	Refining and Documenting Requirements	1.5
		cons_01_a08_bs_enus	Communicating and Implementing Requirements	3
Business Law
	Fundamentals of Business Law
		LAW0101	A Manager's Introduction to Business Law	3
		LAW0102	Contracts in Commercial Transactions	4
		LAW0103	Employment and Labor Law	3.5
		LAW0104	American Business Formations in the 21st Century	3.5
		LAW0105	Intellectual Property and Proprietary Rights	4
		LAW0106	Lawsuits and Negotiations	2.5
Communication Curriculum
	How to Write an Effective Internal Business Case
		comm_01_a01_bs_enus	Preparing a Business Case	2.5
		comm_01_a02_bs_enus	Writing a Business Case	2.5
		comm_01_a03_bs_enus	Presenting Your Case	2.5
		COMM001A	Preparing an Effective Internal Business Case Simulation	0.5
	Business Interpersonal Communication Skills
		comm_02_a01_bs_enus	The Process of Interpersonal Communication	3
		comm_02_a02_bs_enus	The Mechanics of Communicating Effectively	3
		comm_02_a03_bs_enus	Workplace Communication Skills	3
		comm_02_a04_bs_enus	Communicating for Results	3.5
		comm_02_a05_bs_enus	Leadership Communication Skills	3.5
		comm_02_a06_bs_enus	Resolving Conflict with Communication Skills	3
		comm_02_a07_bs_enus	Communicating for Contacts	3
		COMM002A	Business Interpersonal Communication Skills Simulation	0.5
		COMM002B	Team Interpersonal Communication Skills Simulation	0.5
	Effective Listening
		comm_03_a01_bs_enus	Listening Basics	1
		comm_03_a02_bs_enus	Listening to Comprehend	4
		comm_03_a03_bs_enus	Higher Purpose Listening	1.5
		comm_03_a04_bs_enus	Enhancing Listening Skills	2
		COMM003A	Effective Listening Simulation	0.5
	Working with and Managing Difficult People
		comm_04_a01_bs_enus	Difficult People in the Workplace Environment	3
		comm_04_a02_bs_enus	How to Work with Aggressive People	3
		comm_04_a03_bs_enus	How to Work with Negative People and Procrastinators	3
		comm_04_a04_bs_enus	How to Work with Arrogant and Duplicitous People	2
		COMM004A	Working with and Managing Difficult People Simulation	0.5
		COMM004B	Effective Communication with Difficult Coworkers Simulation	0.5
	Giving Successful Presentations
		comm_05_a01_bs_enus	Presenting Successfully	3
		comm_05_a02_bs_enus	Delivering the Message	3
		comm_05_a03_bs_enus	Available Presentation Resources	3.5
		COMM005A	Giving Successful Presentations Simulation	3.5
	The Effective Business Meeting
		comm_06_a01_bs_enus	The Effective Business Meeting	2.5
		comm_06_a02_bs_enus	Leading an Effective Business Meeting	2.5
		comm_06_a03_bs_enus	Participating Effectively in a Business Meeting	2.5
		COMM006A	The Effective Business Meeting Simulation	0.5
	Conflict in the Workplace
		comm_07_a01_bs_enus	Perspectives on Conflict in the Workplace	3.5
		comm_07_a02_bs_enus	Handling Conflict	3.5
		comm_07_a03_bs_enus	Managing Organization Conflict	3.5
		COMM007A	Conflict in the Workplace Simulation	0.5
		COMM007B	Managing Workplace Conflict Simulation	0.5
	Getting the Results You Want: Negotiating to Win
		comm_08_a01_bs_enus	Crafting Deals	2.5
		comm_08_a02_bs_enus	Connecting and Communicating	2
		comm_08_a03_bs_enus	The Process of Negotiation	3
		comm_08_a04_bs_enus	The Dynamics of Interacting	2
		comm_08_a05_bs_enus	Negotiating Inclusively	2
		comm_08_a06_bs_enus	What to Do When the Going Gets Tough	2
		comm_08_a07_bs_enus	Mastering Negotiation	1.5
		COMM008A	Winning Negotiation Simulation	0.5
	Emotional Intelligence at Work
		comm_09_a01_bs_enus	Defining Emotional Intelligence	2
		comm_09_a02_bs_enus	Emotional Intelligence in the Workplace	1.5
		comm_09_a03_bs_enus	Emotional Intelligence and Teamwork	2
		comm_09_a04_bs_enus	Increasing Emotional Intelligence	2
		comm_09_a05_bs_enus	Emotionally Intelligent Leadership	2
		COMM009A	Emotional Intelligence at Work Simulation	0.5
	Communicating Assertively
		comm_10_a01_bs_enus	Asserting Yourself Professionally	2.5
		comm_10_a02_bs_enus	Assertiveness from Inside to Outside	2.5
		COMM010A	Communicating Assertively Simulation	0.5
	Professionalism and Business Etiquette
		comm_11_a01_bs_enus	Standard Business Etiquette	2.5
		comm_11_a02_bs_enus	Communication Business Etiquette	2.5
		comm_11_a03_bs_enus	Etiquette at the Business Meeting	3
		comm_11_a04_bs_enus	Business Etiquette for Supervisors	2.5
		COMM011A	Professionalism and Business Etiquette Simulation	0.5
	Building Improved Work Relationships
		comm_12_a01_bs_enus	Effective Interfunctional Relationships	2.5
		comm_12_a02_bs_enus	Effective Intercultural Relationships	2
		comm_12_a03_bs_enus	Effective Intergender Relationships	2
		comm_12_a04_bs_enus	Effective Relationships with Customers	2
		comm_12_a05_bs_enus	Effective Relationships with Business Partners	3
		COMM012A	Building Improved Work Relationships Simulation	0.5
	Obtaining Results without Authority
		comm_13_a01_bs_enus	Getting Results by Building Relationships	2
		comm_13_a02_bs_enus	Results and Teamwork without Authority	2.5
		comm_13_a03_bs_enus	Leading without Authority	3
		comm_13_a04_bs_enus	Creating Change, Gaining Allies	2.5
		comm_13_a05_bs_enus	Communicating to Get Results	2.5
		comm_13_a06_bs_enus	Obtaining Results from the Boss	3
		COMM013A	Getting Results with No Authority Simulation	0.5
	Business Writing Essentials
		COMM0011	Writing with Intention	4
		COMM0012	Avoiding Errors in Usage and Punctuation	4.5
		COMM0013	Avoiding Grammatical Errors in Business Writing	4.5
		COMM0014	Crisp Composition	4.5
		COMM0015	Writing to Reach the Audience	3
		COMM0016	Getting the Most from Business Documents	4
		COMM0017	The Writing Process	5
		FE0011_eng	Final Exam: Business Writing Essentials	5
	Advanced Business Communication
		en_US_45271_ng	Advanced Business Communication: Guidelines for Effective Communication	3
		en_US_45272_ng	Advanced Business Communication: Business Writing for Results	3
		en_US_45273_ng	Advanced Business Communication: Effective Business Communication	3
	Organizational  Communication
		en_US_45241_ng	Organizational Communication: The Fundamentals	2.5
		en_US_45242_ng	Organizational Communication: Communicating in the Workplace	4
		en_US_45243_ng	Organizational Communication: Managing Communication	3
	International Communications
		COMM0021	The Impact of Culture on Communication	2.5
		COMM0022	The Art of Global Communication	3.5
		COMM0023	Improving Your Cross-cultural Communications	3
		COMM0020	International Communications Simulation	0.5
		COMM002S	Cross-cultural Communications Simulation	0.5
	Business Grammar Essentials
		COMM0201	Foundations of Grammar	2.5
		COMM0202	Sentence Construction	2
		COMM0203	Understanding Writing Mechanics	2
		COMM0204	Punctuating with Skill	2
	Email Essentials
		COMM0231	Essentials of Electronic Communication	1.5
		COMM0232	Optimizing Email at Work	2
		COMM0233	E-mail and Organizational Communication	2.5
		COMM0234	E-mail as a Marketing Tool	2
	Telephone Skills For Business Professionals
		COMM0411	Effective Telephone Techniques	5
		COMM0412	Making Telephone Calls Count	3.5
		COMM0410	Telephone Skills for Business Professionals Simulation	0.5
	Effective Use of Feedback for Business
		COMM0521	An Essential Guide to Giving Feedback	2.5
		COMM0522	Coping with Criticism and Feedback	5
		COMM0523	Giving Feedback to Colleagues	4.5
		COMM0524	Team Feedback: A guide	4
		COMM0525	Giving Feedback: A Manager's Guide	4
		COMM0520	Effective Feedback for Employees and Colleagues Simulation	0.5
		COMM052S	Effective Use of Feedback for Teams Simulation	0.5
	Anger Management in The Workplace
		COMM0701	Experiencing Anger	5
		COMM0702	Managing Your Anger	5.5
		COMM0700	Managing Anger in the Workplace Simulation	0.5
Consulting Skills
	Consulting with the External Client
		CONS0111	Essentials of External Consulting	5
		CONS0112	The Client-Consultant Relationship	5
		CONS0113	Diagnosing and Planning	4
		CONS0114	Managing Delivery	3.5
		CONS0115	Evaluation and Review	4
		CONS0110	Consulting with the External Client Simulation	0.5
	Consulting with the Internal Client
		CONS0121	Essentials of Internal Consulting	4
		CONS0122	Internal Consulting Skills	3.5
		CONS0123	Establishing a Relationship with Internal Clients	4
		CONS0124	A Workable Solution for Internal Clients	4
		CONS0125	Evaluating Internal Assignments	4.5
		CONS0120	Consulting with the Internal Client Simulation	0.5
	Internal Consulting for the Technical Professional
		CONS0131	The Technical Professional as Internal Consultant	4
		CONS0132	Creating Effective Contracts	3
		CONS0133	Using Data as a Technical Professional Consultant	4
		CONS0134	Resistance and Technical Professional Consultants	2.5
Customer Service Curriculum
	Customer Relationship Management
		en_US_44031_ng	Customer Relationship Management: Fundamentals of CRM	3
		en_US_44032_ng	Customer Relationship Management: Implementing CRM	3
		en_US_44033_ng	Customer Relationship Management: eCRM	2.5
	HDI - Customer Support Specialist, Professionalism
		cust_01_a01_bs_enus	The Customer Support Specialist (CSS)	3.5
		cust_01_a02_bs_enus	Support Center Services	2.5
		cust_01_a03_bs_enus	Establishing Team and Customer Relationships	2.5
		CUST001A	Customer Support Specialist Professionalism Simulation	0.5
	HDI - Customer Support Specialist
		cust_02_a01_bs_enus	Interacting with the Customer	3
		cust_02_a02_bs_enus	Effective Communication Skills	3
		cust_02_a03_bs_enus	Managing Conflict, Stress, and Time	2.5
		CUST002A	Customer Support Specialist Simulation	0.5
	HDI - Customer Support Specialist, Process
		cust_03_a01_bs_enus	Customer Service Procedures	3.5
		cust_03_a02_bs_enus	Managing the Quality of the Customer Support Service Center	3.5
		cust_03_a03_bs_enus	Management Tools and Metrics	2
	Excelling at Customer Service
		cust_05_a01_bs_enus	Corporate Culture: Building the Service Foundation	3
		cust_05_a02_bs_enus	The Fundamentals of Exceptional Customer Service	3
		cust_05_a03_bs_enus	The Customer's Voice	5
		cust_05_a04_bs_enus	Advancing Service Expertise	3.5
		cust_05_a05_bs_enus	Customers, Confrontation and Conflict	5
		cust_05_a06_bs_enus	Overcoming Difficult Service Situations	4.5
		cust_05_a07_bs_enus	The EXCEL Acronym: Instilling Service Excellence	5
		cust_05_a08_bs_enus	Service Teams and Service Stars	5
		CUST005A	Excel at Customer Service Simulation	0.5
		CUST005B	Providing Customer Service Simulation	0.5
	HDI Customer Service Representative, Professionalism
		cust_06_a01_bs_enus	The Customer Service Representative (CSR)	3.5
		cust_06_a02_bs_enus	Support Center Services and Work Environment	3
		cust_06_a03_bs_enus	Team and Customer Relationships	3
	HDI Customer Service Representative, Skills
		cust_07_a01_bs_enus	Customer Interactions	3.5
		cust_07_a02_bs_enus	Communication Skills	3.5
		cust_07_a03_bs_enus	Conflict, Stress, and Time Management	3.5
	Customer Service Representative, Process
		cust_08_a01_bs_enus	Customer Service Processes and Procedures	3
		cust_08_a02_bs_enus	Quality in a Support Center	3.5
		cust_08_a03_bs_enus	Support Center Tools, Technologies and Metrics	3
		cust_08_a04_bs_enus	Dealing with Irrational Customers and Escalating Complaints	2
	Frontline Call Center Skills
		CUST0111	The Call Center Industry	2.5
		CUST0112	Call Center Communication Skills	4.5
		CUST0113	Call Center Customer Service	3.5
		CUST0114	Call Center Telephone Sales	3
		CUST0110	Frontline Call Center Skills Simulation	0.5
	Measuring Customer Satisfaction
		CUST0131	Discovering What Your Customers Want	2.5
		CUST0132	Developing Customer Satisfaction Surveys	3
		CUST0133	Customer Satisfaction: Analysis and Implementation	2.5
		CUST0130	Measuring Customer Satisfaction Simulation	0.5
	Internal Customer Service
		CUST0141	Excellence in Internal Customer Service	5
		CUST0142	Working With Internal Customers	4
		CUST0143	Overcoming Internal Customer Service Problems	3.5
		CUST0140	Internal Customer Service: Conflict and Complaints Simulation	0.5
	Internal Customer Service Agent Skills
		CUST0151	The Customer Service Agent in Action	4.5
		CUST0152	Professional Skills for Customer Service Agents	4.5
		CUST0153	Managing Challenges in Customer Service	5
		CUST0154	Cross-selling in a Customer Service Call	5.5
		CUST0150	Customer Service Agent Skills Simulation	0.5
	Technical Support Agent Skills
		CUST0161	The Contact Center and Technical Support Agent	4.5
		CUST0162	Technical Support Essentials	5
		CUST0163	Assessing Customer Behavior	4.5
		CUST0164	Technical Support Agent Survival Skills	3.5
		CUST0160	Technical Support Agent Skills Simulation	0.5
	Managing A Customer-Focused Department
		CUST0171	Identifying Your Customer's Expectations	4.5
		CUST0172	Using Surveys to Measure Customer Satisfaction	3
		CUST0173	Bridge The Expectations Gap	4.5
		CUST0174	Leading A Customer-Focused Team	4
		CUST0170	Managing a Customer-focused Department Simulation	0.5
	IT Infrastructure Library (ITIL) Foundations V3
		ib_itil_a01_it_enus	ITIL and the Service Lifecycle	1.5
		ib_itil_a02_it_enus	Service Strategy Fundamentals	2.5
		ib_itil_a03_it_enus	Service Strategy Processes	1
		ib_itil_a04_it_enus	Service Design Fundamentals	2
		ib_itil_a05_it_enus	Service Design Processes	2.5
		ib_itil_a06_it_enus	Service Transition Processes and Principles	2.5
	IT Infrastructure Library (ITIL) Foundations
		CUST0181	ITIL: The Service Desk and Incident Management	3.5
		CUST0182	ITIL: Configuration and Release Management	3
		CUST0183	ITIL: Service Level and Capacity Management	2.5
		CUST0184	ITIL: Problem and Change Management	2.5
		CUST0185	ITIL: Continuity and Availability Management	2.5
		CUST0186	ITIL: Financial and Security Management	2
	Inbound Call Center Management
		CUST0211	The Inbound Call Center	2.5
		CUST0212	Inbound Call Center Management: Leadership	3
		CUST0213	Inbound Call Centers: People Management	3
		CUST0214	Inbound Call Center Technology	4
		CUST0215	Performance Metrics for an Inbound Call Center	2.5
	Mentoring Assets
		mntitilfv1	Mentoring Information Technology Infrastructure Library Foundations (ITIL)	2.5
		mnthdo400	Mentoring hdo-400 HDI Customer Support Specialist (CSS)	2.5
		mntitv3f	Mentoring ITIL V3 Foundation (ITV3F)	2.5
	TestPreps
		TPITILFV1_ENG	Information Technology Infrastructure Library Foundations (ITIL)	2.5
Economics
	Economics Curriculum
		en_US_48811_ng	Economics: The Principles of Economics	4
		en_US_48812_ng	Economics: Basic Concepts in Microeconomics	4
		en_US_48813_ng	Economics: Products and Markets	4
		en_US_48814_ng	Economics: Foundations of Macroeconomics	4
Finance & Accounting Curriculum
	Fundamental Finance for non-Finance Professionals
		fin_01_a01_bs_enus	The Principles of Financial Management	2.5
		fin_01_a02_bs_enus	The Basics of Budgeting	2
		fin_01_a03_bs_enus	Management of Cash Flows	2
		fin_01_a04_bs_enus	Financial Statements	2
	Practical Budgeting Skills for Business
		FIN0161	Creating and Analyzing an Operating Budget	3.5
		FIN0162	The Ins and Outs of Capital Budgeting	3.5
		FIN0163	Effective Budget Management	3
	Advanced Business Finance
		FIN0211	Introduction to Advanced Finance	3
		FIN0212	Investment Project Analysis and Selection	2
		FIN0213	Raising Capital and Financing Decisions	3
		FIN0214	Managing Working Capital	4
		FIN0215	Corporate Restructuring	2.5
		FIN0216	Financial Risk Management	1.5
		FIN0217	International Finance	2
		FE0005_eng	Final Exam: Advanced Business Finance	2
	Accounting 101
		FIN0121	Accounting Fundamentals	3.5
		FIN0122	Accrual Accounting Procedures	2
		FIN0123	Accounting Systems and Closing Activities	2.5
		FIN0124	Accounting for Cash Control	3
		FIN0125	Accounting for Merchandising Businesses	2.5
		FE0004_eng	Final Exam: Accounting 101	2.5
	Accounting 102
		FIN0221	Accounting for Partnerships	3.5
		FIN0222	Accounting for Corporations	2.5
		FIN0223	Analyzing Cash Flow Statements	2
		FIN0224	Master Budgets	4
		FE0006_eng	Final Exam: Accounting 102	4
	Auditing: A Practical Approach
		FIN0231	Introduction to Auditing	3
		FIN0232	Introduction to Internal Auditing	4.5
		FIN0233	Principles of Internal Auditing	3
		FIN0234	Introduction to External Auditing	3.5
		FIN0235	Principles of External Auditing	4
	Managerial Accounting
		FIN0241	Overview of Managerial Accounting	5
		FIN0242	Managerial Decisions and Capital Budgeting	5
		FIN0243	Managing for Asset Control	5.5
		FIN0244	Cost Accounting Decisions	4
	Using Financial Statements (co-Developed with Wharton)
		FIN0251	Principles of Financial Statements	3.5
		FIN0252	Components of Financial Statements	3
		FIN0253	Analyzing the Income Statement and Balance Sheet	2
		FIN0254	The Income Statement and Balance Sheet Connection	2
		FIN0255	Analyzing Cash Flow	4.5
		FIN0256	Ratio Analysis for Financial Statements	3
		FIN0257	Credibility and Disclosure in an Annual Report	2.5
		FIN0258	Analyzing an Annual Report	4.5
Foundation Skills Curriculum
	Basic Business Math Skills
		FNDT0101	Whole Numbers, Fractions, and Equations	4
		FNDT0102	Decimals and Percents	2
		FNDT0103	Ratios, Averages and Graphs	2
Government
	Government Curriculum
		en_US_49921_ng	Government Contracting: Overview of Government Contracts	1
		en_US_49922_ng	Government Contracting: Working with Government Contracts	3
Human Resources Curriculum
	Managing Diversity in the Workplace
		hr_02_a01_bs_enus	The Reasons Why Diversity Matters	1.5
		hr_02_a02_bs_enus	Changing Corporate Culture	1.5
		hr_02_a03_bs_enus	Planning a Diversity Initiative	2.5
		hr_02_a04_bs_enus	Diversity: the Future	2
		HR002A	Managing Diversity in the Workplace Simulation	0.5
	Effective Hiring and Interviewing
		hr_03_a01_bs_enus	What to Consider When Hiring	2
		hr_03_a02_bs_enus	Interviewing Effectively	2.5
		hr_03_a03_bs_enus	Choosing the Best Applicant	1.5
		HR003A	Effective Hiring and Interviewing Simulation	0.5
	HRCI Professional in Human Resources (PHR)
		HR0261	Human Resources Fundamentals (HRCI/PHR)	2
		HR0262	Strategic Management (HRCI/PHR)	2.5
		HR0263	Affirmative Action and the EEO (HRCI/PHR)	2.5
		HR0264	Employment Management (HRCI/PHR)	2.5
		HR0265	Recruiting and Selecting Candidates (HRCI/PHR)	2
		HR0266	Offers, Contracts, and Exit from the Organization (HRCI/PHR)	3
		HR0267	Developing Employees (HRCI/PHR)	1.5
		HR0268	Developing Human Resources (HRCI/PHR)	1.5
		HR0269	Compensating Employees (HRCI/PHR)	3
		HR0271	Programs to Benefit Employees (HRCI/PHR)	1.5
		HR0272	Employment Relations (HRCI/PHR)	1.5
		HR0273	Sexual Harassment at Work (HRCI/PHR)	1.5
		HR0274	Non-Unionized Workplaces (HRCI/PHR)	1.5
		HR0275	Unionized Workplaces (HRCI/PHR)	1.5
		HR0276	Health and Safety in the Workplace (HRCI/PHR)	1.5
		HR0277	Risk Assessment and Prevention (HRCI/PHR)	2.5
	Behavioral Interviewing
		HR0211	Building a Firm Foundation	3
		HR0212	Screening Applicants	3
		HR0213	Preparing for the Behavioral Interview	3
		HR0214	Conducting the Behavioral-based Interview	2.5
		HR0215	Preparing as the Interviewee	2.5
		HR0216	Experiencing the Behavioral-based Interview	2.5
		HR0210	Behavioral Interviewing Simulation	0.5
	Exit Interviewing
		en_US_47014_ng	Exit Interviewing Skills: Preparing for an Exit Interview	2
		en_US_47015_ng	Exit Interviewing Skills: Conducting an Exit Interview	3
		en_US_47016_ng	Exit Interviewing Skills: The Termination Process	3
	Recruiting & Retention Strategies for the Tight Labor Market
		HR0221	Recruiting for the 21st Century: The Market	3
		HR0222	Recruiting for the 21st Century: Strategies	4
		HR0223	Recruiting Successfully	3.5
		HR0224	Online Recruiting	2.5
		HR0225	Facilitating Effective Hiring	2.5
		HR0226	Retention	3
	HRCI Senior Professional in Human Resources (SPHR)
		hr_04_a01_bs_enus	HR's Strategic Role in the Organization (HRCI/SPHR)	1
		hr_04_a02_bs_enus	Management of the HR Process (HRCI/SPHR)	2
		hr_04_a03_bs_enus	Strategic Approaches to Workforce Planning and Employment (HRCI/SPHR)	3
		hr_04_a04_bs_enus	Strategic Approaches to Human Resource Development (HRCI/SPHR)	2.5
		hr_04_a05_bs_enus	Strategic Approaches to Total Rewards (HRCI/SPHR)	3
		hr_04_a06_bs_enus	Strategic Approaches to Labor Relations (HRCI/SPHR)	4.5
		hr_04_a07_bs_enus	Strategic Approaches to Risk Management (HRCI/SPHR)	2
	Mentoring Assets
		mntphr05ed	Mentoring Professional in Human Resources (PHR)	2
	Test Preps
		TPPHR05ED_ENG	Professional in Human Resources (PHR) BOK 2005 Aligned	2
	HRCI Senior Professional in Human Resources (SPHR)
		FE0028_eng	Final Exam: HRCI/SPHR (Senior Professional Human Resource)
Industry Foundations
	Industry Overviews
		indo_01_a01_bs_enus	The Automotive Industry Overview	3
		indo_01_a02_bs_enus	The Oil and Gas Industry Overview	2.5
		indo_01_a03_bs_enus	The Pharmaceutical Industry Overview	2.5
		indo_01_a04_bs_enus	The Food and Beverage Industry Overview	2.5
		indo_01_a05_bs_enus	The Health Care Industry Overview	1.5
		indo_01_a06_bs_enus	The Banking Industry Overview	2.5
		indo_01_a07_bs_enus	The Manufacturing Industry Overview	2.5
		indo_01_a08_bs_enus	The Retail Industry Overview	2.5
		indo_01_a09_bs_enus	The Telecommunications Industry Overview	2.5
		indo_01_a10_bs_enus	The Insurance Industry Overview: Version 2	3
		indo_02_a11_bs_enus	Industry Overview: Information Technology	2
		indo_02_a12_bs_enus	Industry Overview: Federal Government	1.5
Knowledge Management
	Knowledge Management Curriculum
		en_US_48301_ng	E-Learning Essentials Pt. 1: E-Learning and Successful Strategy	3
		en_US_48302_ng	E-Learning Essentials Pt. 2: Marketing Your Solution	3
		en_US_48303_ng	E-Learning Essentials Pt. 3: Deploying and Measuring Your Solution	3
	Organizational Learning
		en_US_44601_ng	Organizational Learning: Developing a Knowledge Management System	4
		en_US_44602_ng	Organizational Learning: Transferring Knowledge within an Organization	4
		en_US_44603_ng	Organizational Learning: Deploying a Knowledge Management System	4
	Knowledge Management Fundamentals
		KNOW0101	The Art of Knowledge Management	3.5
		KNOW0102	Knowledge as Capital	3
		KNOW0103	Putting Knowledge to Work	4
		KNOW0104	Managing Knowledge Workers	2
		KNOW0105	Being a Knowledge Activist	3
		FE0008_eng	Final Exam: Knowledge Management Fundamentals	3
	The 21st Century Learning Curve
		KNOW0111	Knowledge as Strategy: Performance Improvement	3
		KNOW0112	The Power of the Learning Organization	3
		KNOW0113	The Potential of Self-directed Learning	2.5
		KNOW0116	Benchmarking for Best Practices	3
		KNOW0114	Implementing and Evaluating Self-directed Learning	3
		KNOW0115	Performance Support	3
	Achieving Measurable Performance Impact from Training
		KNOW0301	Training for Business Results	2.5
Leadership Curriculum
	Moving from Management to Leadership
		lead_01_a01_bs_enus	Recognizing a Leader	5
		lead_01_a02_bs_enus	The Communication of a Shared Vision	5
		lead_01_a03_bs_enus	Leading by Enabling	4
		lead_01_a05_bs_enus	Communication and Leadership	4
		lead_01_a06_bs_enus	Coaching Performance	2
		lead_01_a07_bs_enus	Leadership and Change	1.5
		lead_01_a08_bs_enus	The Model Leader	2
		LEAD001A	Moving from Management to Leadership Simulation	0.5
		LEAD001B	Growing from Management into Leadership Simulation	0.5
	Goal Setting
		en_US_46031_ng	Goal Setting: Reaching Individual Goals	2
		en_US_46032_ng	Goal Setting: Goal Setting Tools for Managers	2
		en_US_46033_ng	Goal Setting: Organizational Goal Setting	2
	Executive Leadership
		en_US_46204_ng	Executive Level Leadership: Becoming an Executive Leader	2
		en_US_46205_ng	Executive Level Leadership: Change and the Executive Leader	2
		en_US_46206_ng	Executive Level Leadership: Leadership and Communication	2
	Leading from the Front Line
		LEAD0121	Challenges of the 21st Century	2
		LEAD0122	Organizational Culture and Leadership	2.5
		LEAD0123	Energizing and Empowering Employees	2.5
		LEAD0124	Leadership and the Knowledge Worker	2.5
		LEAD0125	Leading Change from the Front Line	2.5
		LEAD0126	Dynamics of Leadership	3
		LEAD0120	Leading from the Front Line Simulation	0.5
	Business Execution
		LEAD0151	Foundations for Business Execution	7
		LEAD0152	Creating a Business Execution Culture	8
		LEAD0153	Business Execution in Action	5
		LEAD0150	Business Execution Simulation	0.5
	Leading the Workforce Generations
		LEAD0231	Introduction to Work Force Generations	2.5
		LEAD0232	Attracting, Developing, and Retaining Generations	3
		LEAD0233	Leading Silent Generation and Baby Boom Workers	3
		LEAD0234	Leading Generations X and Next	3.5
		LEAD0235	Making Cross-generational Teams Work	3
		LEAD0236	Cross-generational Workers in the 21st Century	3
		LEAD0230	Leading the Workforce Generations Simulation	0.5
	Succession Planning for Business Environment
		LEAD0301	Succession Planning Overview	2
		LEAD0302	Succession Planning Strategies	4.5
		LEAD0303	Succession Planning and Human Resources	5
		LEAD0304	Succession Planning Management	2.5
		LEAD0300	Initiating a Succession Plan Simulation	0.5
		LEAD030S	Implementing a Succession Plan Simulation	0.5
Management Curriculum
	Effectively Managing Top Performers
		mgmt_01_a01_bs_enus	Managing and Rewarding Top Performers	2.5
	Moving into Management
		mgmt_03_a01_bs_enus	Taking on a Management Role	3.5
		mgmt_03_a02_bs_enus	Becoming a Manager: Responsibilities and Fears	3.5
		mgmt_03_a03_bs_enus	Becoming a Manager: Leading and Communicating	4
		mgmt_03_a04_bs_enus	A New Manager and the Company's Future	3.5
		MGMT003A	Moving into a Management Role Simulation	0.5
		MGMT003B	Leadership and Management Simulation	0.5
	Problem Performance Management
		mgmt_05_a01_bs_enus	Problem Performance Prevention	2.5
		mgmt_05_a02_bs_enus	Problem Performance Identification	2.5
		mgmt_05_a03_bs_enus	Problem Performance Improvement	3
		mgmt_05_a04_bs_enus	Addressing Problem Performance	2.5
		MGMT005A	Avoiding Problem Performance Simulation	0.5
		MGMT005B	Dealing with Problem Performance Simulation	0.5
	Using Change Process to Support Employees
		mgmt_06_a01_bs_enus	Starting the Change Process	3
		mgmt_06_a02_bs_enus	Managing the Change Process	3
		mgmt_06_a03_bs_enus	Integrating Change in Your Organization	3
		MGMT006A	Using Change Process to Support Employees Simulation	0.5
		MGMT006B	Using Change Process to Support Teams Simulation	0.5
	Effective Delegation
		mgmt_07_a01_bs_enus	The Basics of Delegation	1.5
		mgmt_07_a02_bs_enus	Delegation: the Personal Approach	2
		mgmt_07_a03_bs_enus	Managing Delegation	3
		MGMT007A	Delegating Effectively Simulation	0.5
	Facilitating Successfully
		mgmt_08_a01_bs_enus	The Facilitator Role	4
		mgmt_08_a02_bs_enus	Facilitative Fundamentals: Tools and Techniques	4.5
		mgmt_08_a03_bs_enus	Facilitating Meetings and Work Groups	4.5
		mgmt_08_a04_bs_enus	Facilitating Difficult Situations	5
		mgmt_08_a05_bs_enus	Facilitative Tools and Formats: Offering Options	4.5
		mgmt_08_a06_bs_enus	Facilitative Leadership	4.5
		MGMT008A	Facilitating Successfully Simulation	0.5
	Coaching with Confidence
		mgmt_09_a01_bs_enus	Business Coaching	2.5
		mgmt_09_a02_bs_enus	Successfully Coaching Relationships	5
		mgmt_09_a03_bs_enus	The Key Stages of Coaching	4
		mgmt_09_a04_bs_enus	The Coaching Skillset	3
		mgmt_09_a05_bs_enus	Emotions, Mindsets and Coaching	2.5
		mgmt_09_a06_bs_enus	Trends in Coaching	2.5
		MGMT009A	Coaching with Confidence Simulation	0.5
		MGMT009B	Coaching Teams and Personalities Simulation	0.5
	The Essentials of Mentoring
		mgmt_10_a01_bs_enus	Mentoring Effectively	2
		mgmt_10_a02_bs_enus	Mentoring as a Manager	2
		mgmt_10_a03_bs_enus	Implementing a Mentoring Program for the Organization	2.5
		mgmt_10_a04_bs_enus	Mentoring Strategies for the 21st Century	2.5
		mgmt_10_a05_bs_enus	Achieving Success: the Help of a Mentor	3
		mgmt_10_a06_bs_enus	Mentoring On-line	2.5
		MGMT010A	The Essentials of Mentoring Simulation	0.5
	Appraising Performance
		mgmt_11_a01_bs_enus	Assessing Performance Continuously	3
		mgmt_11_a02_bs_enus	Performance Reviews	3.5
		MGMT011A	Appraising Performance Simulation	0.5
	Crucial Skills for Tomorrow's Managers
		mgmt_04_a01_bs_enus	Tomorrow's Managers' Competencies	3
		mgmt_04_a02_bs_enus	Tomorrow's Managers' Development Tools	3.5
		mgmt_04_a03_bs_enus	Managing as Coach and Counselor	3.5
		mgmt_04_a04_bs_enus	Managing as Project Champion	3.5
		mgmt_04_a05_bs_enus	A Primer for Ensuring Accountability	4.5
		MGMT004A	Crucial Skills for Tomorrow's Managers Simulation	0.5
	Advanced Management Skills
		mgmt_02_a01_bs_enus	Managing in a Global Business Environment	3
		mgmt_02_a02_bs_enus	Managing Cross-Functions	3
		mgmt_02_a03_bs_enus	Managing For High Performance	4
		mgmt_02_a04_bs_enus	Managing Managers	3.5
		mgmt_02_a05_bs_enus	Managing Upward Relationships	3
		MGMT002A	Advanced Management Skills Simulation	0.5
	Remote Manager Practices
		en_US_41416_ng	Remote Manager Practices - Hiring a Telecommuting Employee	1
		en_US_41417_ng	Remote Manager Practices - Communicating with Employees	1
		en_US_41418_ng	Remote Manager Practices - Motivating Employees	1
		en_US_41419_ng	Remote Manager Practices- Monitoring Employee Performance	1
		en_US_41420_ng	Remote Manager Practices- Delivering Performance Evaluations	1
		en_US_41421_ng	Remote Manager Practices- Managing Poor Performance	1
	Talent Management
		en_US_41411_ng	Talent Management: Knowing Talent	2.5
		en_US_41412_ng	Talent Management: Selecting Talent	3
		en_US_41413_ng	Talent Management: Developing Talent	2
	Balanced Scorecard
		en_US_41401_ng	Balanced Scorecard: Corporate Strategy	2
		en_US_41402_ng	Balanced Scorecard: Implementing	3
		en_US_41403_ng	Balanced Scorecard: Measuring Business Objectives	3
	Managing High Performers
		en_US_41221_ng	Managing High Performers: Creating a Retention Strategy	4
		en_US_41222_ng	Managing High Performers: Defining and Finding High Performers	3
		en_US_41223_ng	Managing High Performers: Implementing Recognition Programs	3
	Managing the Expert
		en_US_41201_ng	Managing the Expert: Understanding Experts	2
		en_US_41202_ng	Managing the Expert: Developing a Successful Environment	4
		en_US_41203_ng	Managing the Expert: Managing the Unique Needs of Experts	4
	Organizational Behavior
		en_US_41101_ng	Organizational Behavior: Organizational Group Dynamics	2
		en_US_41102_ng	Organizational Behavior: The Organizational System	3
		en_US_41103_ng	Organizational Behavior: Organizational Dynamics for Individuals	3
		en_US_41095_ng	Business Case: Preparing	2
	Moving from Technical Professional to Management
		MGMT0121	Management Development for Technical Professionals	3.5
		MGMT0122	Communication Skills for Successful Management	3
		MGMT0123	Process Management Skills	4.5
		MGMT0124	Leadership Development for Technical Professionals	3
		MGMT0125	Strategies for Transitioning into Management	6.5
		MGMT0120	Transitioning From Technical Professional to Management	0.5
		MGMT012S	From Technical Professional to Leadership Simulation	0.5
	360-Degree Performance Appraisal
		MGMT0151	About 360-Degree Performance Feedback	2.5
		MGMT0152	Elements of a 360-degree Performance Review	2
		MGMT0153	Delivering 360-Degree Performance Feedback	5
		MGMT0150	360-Degree Performance Appraisal Simulation	0.5
	The Fundamentals of Business Crises Management
		MGMT0171	Preparing for Business Crises	2
		MGMT0172	Responding to Business Crises	3
		MGMT0173	Recovering from Business Crises	2
		MGMT0170	The Fundamentals of Business Crises Management Simulation	0.5
	Managing Technical Professionals
		MGMT0291	Understanding Technical Professionals	2.5
		MGMT0292	Attracting, Motivating, and Retaining Technical Professionals	3.5
		MGMT0293	Models for Managing Technical Professionals	4.5
		MGMT0294	Developing Career Plans for Your Technical Professionals	3.5
		MGMT0290	Managing Technical Professionals Simulation	0.5
	How to Overcome Negativity in the Workplace
		MGMT0311	The Path from Pessimism to Optimism	4
		MGMT0312	Proactive Approaches to Stop Negativity	2
		MGMT0313	Overcoming Organizational Negativity	2
	Managing Contractors and Temporary Employees
		MGMT0701	Doing Business with Independent Contractors	4.5
		MGMT0702	Hiring Temporary (Contingent) Employees	5
		MGMT0703	Managing Contingent Employees	4.5
		MGMT0704	Legal Pitfalls Regarding Independent Contractors	3
		MGMT0705	Working with Temporary Agencies	5.5
		MGMT0700	Hiring and Managing Contractors Simulation	0.5
		FE0009_eng	Final Exam: Managing Contractors and Temporary Employees	0.5
Marketing Curriculum
	Marketing Curriculum
		en_US_42401_ng	Principles of Marketing: Fundamentals of Marketing	2
		en_US_42402_ng	Principles of Marketing: Product Strategy	4
		en_US_42403_ng	Principles of Marketing: Distribution Strategy	4
		en_US_42404_ng	Principles of Marketing: Promotion Strategy	4
		en_US_42405_ng	Principles of Marketing: Pricing Strategy	4
		en_US_42406_ng	Principles of Marketing: Writing a Marketing Plan	2
	Strategic Marketing in Action
		MKT0201	Elements of Marketing Strategy	3
		MKT0202	Analyzing the Market	2.5
		MKT0203	Competitive Factors in Strategic Marketing	2.5
		MKT0204	Writing a Marketing Plan: Phase 1	3
		MKT0205	Writing the Marketing Plan: Creative Strategy	2.5
		MKT0206	Creating a Marketing Campaign	4
		MKT0207	Marketing Management	4
		MKT0208	Financial Analysis for Successful Marketing	4.5
	Strategic Brand Management
		MKT0211	Introduction to Brand Management	3.5
		MKT0212	Building Brand Equity	3.5
		MKT0213	Managing the Creative Elements of Brand	3.5
		MKT0214	Promoting Your Brand to Consumers	3
		MKT0215	Evaluating Brand Effectiveness	6
		MKT0216	Managing and Maintaining Brand Equity	4.5
	Online Branding Strategy
		MKT0221	Introduction to Online Branding	3.5
		MKT0222	The Online Branding Environment	3
		MKT0223	Strategies for Building an Online Brand	7
	Competitive Marketing Strategies
		MKT0231	Competitive Strategies for a New Marketplace	2.5
		MKT0232	Surpassing the Competition	3
	Product Management Essentials
		MKT0241	Introduction to Product Management	2
		MKT0242	Developing a New-product Strategy	2
		MKT0243	Pricing and Profitability for Product Managers	3
Operations Curriculum
	Operations Management
		en_US_44721_ng	Operations Management: Fundamentals of Operations Management	4
		en_US_44722_ng	Operations Management: Operations Components	2
		en_US_44723_ng	Operations Management: Operations Management Tools	2
	Quality Management
		en_US_44711_ng	Quality Management: The Quality Management Process	2
		en_US_44712_ng	Quality Management: Quality Management Tools	3
		en_US_44713_ng	Quality Management: Business Process Improvement	4
	Total Quality Management
		en_US_44851_ng	Total Quality Management: Fundamentals	3
		en_US_44852_ng	Total Quality Management: Principles	3
		en_US_44853_ng	Total Quality Management: Implementation and Tools	2
	Six Sigma Foundations
		oper_10_a01_bs_enus	Introduction to Six Sigma	2
		FE0001_eng	Final Exam: Six Sigma Foundations	3.5
	Six Sigma Green Belt: Six Sigma and the Organization
		oper_05_a01_bs_enus	Six Sigma and Lean in the Organization	2.5
		oper_05_a02_bs_enus	Design for Six Sigma in the Organization	2
	Six Sigma Green Belt: Define
		oper_06_a01_bs_enus	Processes and Customer Analysis in Six Sigma Projects	2.5
		oper_06_a02_bs_enus	Basics of Six Sigma Projects and Teams	2.5
		oper_06_a03_bs_enus	Tools for Planning and Managing Six Sigma Project Opportunities	2.5
		oper_06_a04_bs_enus	Using Six Sigma Analysis Tools and Metrics for Project Decisions	0
	Six Sigma Green Belt: Measure
		oper_07_a01_bs_enus	Modeling and Analyzing Processes in Six Sigma	2
		oper_07_a02_bs_enus	Statistics and Probability in Six Sigma	2
		oper_07_a03_bs_enus	Data Classification and Collection in Six Sigma	1.5
		oper_07_a04_bs_enus	Summarizing and Presenting Data in Six Sigma	1.5
		oper_07_a05_bs_enus	Probability Distributions and Measurement Systems Analysis in Six Sigma	2
		oper_07_a06_bs_enus	Measuring Process Capability and Performance in Six Sigma	2
	Six Sigma Green Belt: Analyze
		oper_08_a01_bs_enus	Analysis of Exploratory Data in Six Sigma	1.5
		oper_08_a02_bs_enus	Introduction to Hypothesis Testing and Testing for Means in Six Sigma	2
		oper_08_a03_bs_enus	Hypothesis Tests for Variances, Proportions, ANOVA, and Chi-Square in Six Sigma	1.5
	Six Sigma Green Belt: Improve and Control
		oper_09_a01_bs_enus	Design of Experiments and Validation of Solutions in Six Sigma	1.5
		oper_09_a02_bs_enus	Statistical Process Control and Control Plans in Six Sigma	1.5
		oper_09_a03_bs_enus	Using Basic Control Charts in Six Sigma	2
	Mentoring Asset
		mntssgb	Mentoring Six Sigma Green Belt (SSGB)
	Test Prep
		TPSSGB_ENG	Six Sigma Green Belt Certification (SSGB)
	Six Sigma Black Belt: The Lean Enterprise
		oper_01_a01_bs_enus	Lean Concepts	3.5
		oper_01_a02_bs_enus	Non-value added Steps and Tasks	3
		oper_01_a03_bs_enus	Lean Tools	3
		oper_01_a04_bs_enus	Total Productive Maintenance	2.5
	Six Sigma Black Belt: Design for Six Sigma Black Belt
		oper_02_a01_bs_enus	Quality Function Deployment (QFD)	2
		oper_02_a02_bs_enus	Robust Design and Process	3
		oper_02_a03_bs_enus	Failure Mode and Effect Analysis	2
		oper_02_a04_bs_enus	Design for X (DFX)	2
		oper_02_a05_bs_enus	Special Design Tools	2
	Six Sigma: Champion Training
		oper_03_a01_bs_enus	Introduction to Six Sigma	3
		oper_03_a02_bs_enus	Six Sigma Process Improvement	3
		oper_03_a03_bs_enus	Six Sigma Projects and Project Teams	2.5
		oper_03_a04_bs_enus	Managing and Deploying Six Sigma	3.5
	Certified Manager of Quality/Organizational Excellence
		oper_04_a01_bs_enus	Leadership	2.5
		oper_04_a02_bs_enus	Team Dynamics	2
		oper_04_a03_bs_enus	Developing and Deploying Strategic Plans	2.5
		oper_04_a04_bs_enus	Managerial Skills and Abilities	2.5
		oper_04_a05_bs_enus	Communication Skills and Project Management	2
		oper_04_a06_bs_enus	Quality Systems, Models, and Theories	2
		oper_04_a07_bs_enus	Problem Solving and Process Management Tools	2.5
		oper_04_a08_bs_enus	Measurement: Assessment and Metrics	1.5
		oper_04_a09_bs_enus	Customer Focused Management	2
		oper_04_a10_bs_enus	Supply Chain Management	1.5
		oper_04_a11_bs_enus	Training and Development	2
	Six Sigma Black Belt (2007 BOK): Enterprise-Wide Deployment
		oper_11_a01_bs_enus	Lean and Six Sigma	2
		oper_11_a02_bs_enus	Six Sigma Projects and the Black Belt Role	2
		oper_11_a03_bs_enus	Six Sigma Leadership and Change Management	2
	Six Sigma Black Belt (2007 BOK): Organizational Process Management and Measures
		oper_12_a01_bs_enus	Critical Requirements and Benchmarking for Six Sigma	2
		oper_12_a02_bs_enus	Business Performance and Financial Measures in Six Sigma	2
	Six Sigma Black Belt (2007 BOK): Team Management
		oper_13_a01_bs_enus	Forming Project Teams for Six Sigma	2
		oper_13_a02_bs_enus	Motivation and Communication in Six Sigma Teams	2
		oper_13_a03_bs_enus	Managing Six Sigma Team Performance	2
	Six Sigma Black Belt (2007 BOK): Define
		oper_14_a01_bs_enus	Using Voice of the Customer in Six Sigma	2
		oper_14_a02_bs_enus	Developing Project Charters and Tracking Six Sigma Projects	1.5
	Six Sigma Black Belt - The Measurment Phase (ASQ-aligned)
		oper_15_a01_bs_enus	Process Characteristics for Six Sigma	2
		oper_15_a02_bs_enus	Data Collection and Measurement in Six Sigma	2
		oper_15_a03_bs_enus	Six Sigma Measurement Systems	2
		oper_15_a04_bs_enus	Basic Statistics and Graphical Methods for Six Sigma	2
		oper_15_a05_bs_enus	Probability for Six Sigma	2
		oper_15_a06_bs_enus	Process Capability for Six Sigma	2
	Six Sigma Black Belt - The Analyze Phase (ASQ-aligned)
		oper_16_a01_bs_enus	Correlation and Regression Analysis in Six Sigma	1.5
		oper_16_a02_bs_enus	Multivariate Analysis and Attribute Data Analysis in Six Sigma	1.5
		oper_16_a03_bs_enus	Hypothesis Testing Concepts and Tests for Means in Six Sigma	2
		oper_16_a04_bs_enus	Tests for Variances and Proportions, ANOVA, and Chi-square Tests in Six Sigma	2
		oper_16_a05_bs_enus	Nonparametric Tests in Six Sigma Analysis	2
	Six Sigma Black Belt - The Improve Phase (ASQ-aligned)
		oper_17_a03_bs_enus	Improvement Methods and Implementation Issues in Six Sigma	2
	Six Sigma Black Belt - Design for Six Sigma (DFSS) Framework and Methodologies (ASQ-aligned)
		oper_19_a01_bs_enus	Common Design for Six Sigma Methodologies, Design for X, and Robust Design	2
	Managing Customer-Driven Process Improvement
		OPER0121	Why Customer Driven?	2.5
		OPER0122	Identifying What the Customer Wants	3
		OPER0123	Translating Requirements into Process Goals	3.5
		OPER0124	Understanding Processes	2.5
		OPER0125	Implementing Improvements	2.5
		OPER0126	Managing Process Improvements	3
		OPER0120	Managing Customer-Driven Process Improvement Simulation	0.5
	Six Sigma Team Implementation
		OPER0141	Six Sigma: Reducing Variation to Improve Quality	4
		OPER0142	Six Sigma: Listening to the Voice of the Customer	5.5
		OPER0143	Six Sigma DMAIC: Defining the Problem	4
		OPER0144	Six Sigma DMAIC: Measuring the Process	5
		OPER0145	Six Sigma DMAIC: Analyzing the Data	5.5
		OPER0146	Six Sigma DMAIC: Analyzing the Process	3
		OPER0147	Six Sigma DMAIC: Improving the Process	4.5
		OPER0148	Six Sigma DMAIC: Controlling the Improved Process	4
		FE0002_eng	Final Exam: Six Sigma Team Implementation	4
	Lean Manufacturing
		OPER0151	Lean Logic	4
		OPER0152	Lean Value	4
		OPER0153	Lean Techniques	6
		OPER0154	Lean Strategies	4.5
		FE0003_eng	Final Exam: Lean Manufacturing	4.5
	Six Sigma Black Belt: The Lean Enterprise
		FE0025_eng	Final Exam: Six Sigma Black Belt: The Lean Enterprise
	Six Sigma Black Belt: Design for Six Sigma Black Belt
		FE0027_eng	Final Exam: Six Sigma Black Belt: Design for Six Sigma Black Belt
	Six Sigma Black Belt: Deployment
		OPER0161	Six Sigma and the Corporate Enterprise	2.5
		OPER0162	Leadership in Six Sigma	3
		OPER0163	Organizational Goals and Objectives	2
		OPER0164	History of Organizational Improvement and the Foundations of Six Sigma	2
		OPER0166	The Importance of Metrics to Six Sigma	1.5
		OPER0165	Overview of Business Process Management	2.5
		FE0018_eng	Final Exam: Six Sigma Black Belt: Deployment
	Six Sigma Black Belt: The Define Phase
		OPER0171	Define the Six Sigma Opportunity	3
		OPER0172	The Six Sigma Project Charter and Plan	2
		OPER0173	Six Sigma Team Leadership	3
		OPER0174	Six Sigma Team Dynamics and Performance	3
		OPER0175	The Six Sigma Change Agent	2.5
		OPER0176	Six Sigma Management and Planning Tools	1.5
		OPER0177	Six Sigma and the Voice of the Customer	2
		OPER0178	Six Sigma and Critical Customer Requirements	2
		OPER0179	Defining and Mapping the Six Sigma Process	2.5
		OPER0181	Scoping the Six Sigma Project	3
		FE0019_eng	Final Exam: Six Sigma Black Belt: The Define Phase
	Six Sigma Black Belt: The Measurement Phase
		OPER0191	Process Analysis and Documentation	2.5
		OPER0192	Probability and Statistics	2
		OPER0193	Collecting and Summarizing Data	2.5
		OPER0194	Properties and Applications of Probability Distributions	1.5
		OPER0195	Measurement Systems	2
		OPER0196	Analyzing Process Capability	2
		OPER0197	Calculating Process Capability	1.5
		FE0021_eng	Final Exam: Six Sigma Black Belt: The Measurement Phase
	Six Sigma Black Belt: The Improve Phase
		OPER0211	Design of Experiments (DOE)	2
		OPER0212	Design and Analysis	2
		OPER0213	Taguchi and Quality Improvement	2
		OPER0214	Experimenting for Process Improvement	2
		FE0023_eng	Final Exam: Six Sigma Black Belt: The Improve Phase
	Six Sigma Black Belt: The Control Phase
		OPER0221	Six Sigma--Statistical Process Control	1.5
		OPER0222	Control Charts and the Pre-control Process	2
		OPER0223	Six Sigma--Lean Tools for Control	2
		OPER0224	Six Sigma--Measurement System Re-analysis	2.5
		FE0024_eng	Final Exam: Six Sigma Black Belt: The Control Phase
	Six Sigma Black Belt: The Analyze Phase
		OPER0251	Exploratory Data Analysis	2.5
		OPER0252	Hypothesis Testing	2.5
		OPER0253	Common Tests	3
		OPER0254	Variance, Contingency Tables, and Nonparametric Tests	2.5
		FE0022_eng	Final Exam: Six Sigma Black Belt: The Analyze Phase
	Logistics Management
		OPER0321	Overview of Logistics Management	3.5
		OPER0322	Inventory Management	3
		OPER0323	Supply Chain Management	3
	ISO 9000:2000 Overview
		OPER0401	The Who, What & Why of ISO 9000:2000	3
		OPER0402	Building a Quality Management System	2
		OPER0403	Quality-minded Management	2.5
		OPER0404	Customer Satisfaction Through Resource Management	2.5
		OPER0405	Processes for Quality Products and Services	4
		OPER0406	Continual Quality Improvement	4
		OPER0407	Steps for Successful ISO Registration	3
		OPER0408	Transitioning from ISO 9000:1994 to ISO 9001:2000	2.5
	Supply Chain Management
		OPER0501	The Fundamentals of Supply Chain Management	2
		OPER0502	Supply Chain Management Strategies	5.5
		OPER0503	Supply Chain Planning and Inventory Management	5
		OPER0504	Supply Chain Management and e-Business	4
		OPER0505	Supply Chain Transportation and Facility Design	4.5
Personal Development Curriculum
	Take Control of Your Time by Working More Effectively
		pd_01_a01_bs_enus	Your Time and You	3
		pd_01_a02_bs_enus	Techniques for Improved Time Management	2.5
		pd_01_a03_bs_enus	Developing Excellent Time Management Habits	3.5
		PD001A	Taking Control of Your Time Simulation	0.5
	Business Ethics
		pd_02_a01_bs_enus	Making Decisions Ethically	2.5
		pd_02_a02_bs_enus	Business Ethics for Managers	1.5
		pd_02_a03_bs_enus	Understanding Organizational Ethics	3
		pd_02_a04_bs_enus	Social Responsibility in Corporations	3
		PD002A	Business Ethics Simulation	0.5
	Handling Organizational Change
		pd_03_a01_bs_enus	Views on Organizational Change	2.5
		pd_03_a02_bs_enus	Preparing for Change	3
		pd_03_a03_bs_enus	Communication during Organizational Change	3.5
		PD003A	Handling Organizational Change Simulation	0.5
	Decision-making and Problem-solving for Business
		pd_04_a01_bs_enus	The Fundamentals of Effective Thinking	3
		pd_04_a02_bs_enus	Problem Framing	3
		pd_04_a03_bs_enus	Problem Solving: Generating Alternatives	2
		pd_04_a04_bs_enus	Making Decisions Dynamically	2.5
		pd_04_a05_bs_enus	Decision Making: Implementation and Evaluation	2.5
		pd_04_a06_bs_enus	Group Problem Solving and Decision Making	2.5
		PD004A	Effective Thinking and Creative Problem Solving Simulation	0.5
		PD004B	Rational Decision-making and Problem Solving Simulation	0.5
	Doing Business Professionally
		pd_05_a01_bs_enus	Working for Your Inner Boss: Personal Accountability	2
		pd_05_a02_bs_enus	Managing from Within: Self-empowerment	2
		pd_05_a03_bs_enus	Goals and Setting Goals	2
		pd_05_a04_bs_enus	Creating a Positive Attitude	2
		pd_05_a05_bs_enus	Pursuing Successful Lifelong Learning	2
		PD005A	Doing Business Professionally Simulation	0.5
	Creativity and Innovation in the Workplace
		PD0031	The Foundations of Creativity and Innovation	4.5
		PD0032	Generating Creative and Innovative Ideas	3.5
		PD0033	Evaluating Creative and Innovative Ideas	3.5
		PD0034	Implementing Creative and Innovative Ideas	5
		PD0030	Creativity and Innovation in the Workplace Simulation	0.5
	Fast-tracking Your Career
		PD0131	Get Your Career on the Fast Track	2.5
		PD0132	Basic Business Skills to Get You on the Fast Track	2.5
		PD0133	Communication Skills to Fast-track Your Career	2.5
		PD0134	Interpersonal Skills on the Fast Track	2.5
		PD0135	The Boss Factor	3
		PD0136	Improving Your Image	3
		PD0130	Fast-Tracking Your Career Simulation	0.5
	Living a Balanced Life
		PD0181	Finding Your Life Balance	4.5
		PD0182	Success Over Stress	4.5
		PD0183	Strategies for Better Balance	5
		PD0180	Living a Balanced Life Simulation	0.5
	Working without a Net - The Business of Risk
		PD0241	Risk Basics	2
		PD0242	Approaches to Risk Management	2
		PD0243	Decisions and Risk	2
		PD0244	Strategic Planning and Risk Management	2.5
		PD0245	Risk Strategies: The Cutting Edge	2.5
		PD0240	Working without a Net: Decisions Simulation	0.5
	Achieving Organizational Excellence Through Critical Thinking
		PD0251	The Role of Critical Thinking in Organizations	4
		PD0252	Developing Fundamental Critical Thinking Skills	3
		PD0253	Strategies for Facilitating Critical Thinking	4.5
		PD0254	Critical Thinking Skills for Managing	3.5
		PD0255	Organizational Scope of Critical Thinking	3.5
		PD0250	Critical Thinking Strategies Simulation	0.5
	Remote Employee Practices
		en_US_43009_ng	Remote Employee Practices - Working as a Telecommuting Employee	3
	Business Travel Safety
		en_US_43061_ng	Business Travel Safety: Domestic Travel	1.5
		en_US_43062_ng	Business Travel Safety: International Travel	1.5
		en_US_43063_ng	Business Travel Safety: Forming a Corporate Travel Safety Program	4
		en_US_43064_ng	Business Travel Safety: Safety Measures for Travelers	4
Project Management Curriculum
	Project Management for Non-Project Managers
		proj_01_a01_bs_enus	Project Management Fundamentals	2.5
		proj_01_a02_bs_enus	Transitioning into a Project Management Role	3
		proj_01_a03_bs_enus	Initiating and Planning a Project	2
		proj_01_a04_bs_enus	Managing a Project	2.5
		proj_01_a05_bs_enus	Troubleshooting and Closing the Project	2
		PROJ001A	Project Management for Non-Project Managers Simulation	0.5
	Program Management (PMI Standard-aligned)
		proj_02_a01_bs_enus	Introduction to Program Management	2
		proj_02_a02_bs_enus	Program Lifecycle and Organization	2.5
		proj_02_a03_bs_enus	Program Management Processes and the Initiating Process Group	1.5
		proj_02_a04_bs_enus	Program Planning	2.5
		proj_02_a05_bs_enus	The Execution Process Group	1.5
		proj_02_a06_bs_enus	Monitoring, Controlling, and Closing Programs	2
	Portfolio Management (PMI® Standard-aligned)
		proj_03_a01_bs_enus	Introduction to Portfolio Management	2
		proj_03_a02_bs_enus	Portfolio Management Processes and the Organization	2
		proj_03_a03_bs_enus	Portfolio Management Processes	2
	Project Management Essentials - (PMBOK® Guide - Fourth Edition-aligned)
		proj_05_a01_bs_enus	Managing Projects within Organizations	2
		proj_05_a02_bs_enus	Project Management Fundamentals	1.5
		proj_05_a03_bs_enus	Project Management Process Groups	2
	Project Integration Management (PMBOK® Guide - Fourth Edition-aligned)
		proj_06_a01_bs_enus	Integrated Initiation and Planning	2
		proj_06_a02_bs_enus	Integrated Project Execution, Monitoring, and Control	1.5
		proj_06_a03_bs_enus	Integrated Project Change Control and Close	1
	Project Scope Management (PMBOK® Guide - Fourth Edition-aligned)
		proj_07_a01_bs_enus	Project Requirements and Defining Scope	2
		proj_07_a02_bs_enus	Create Work Breakdown Structure	1.5
		proj_07_a03_bs_enus	Monitoring and Controlling Project Scope	1.5
	Project Time Management (PMBOK® Guide - Fourth Edition-aligned)
		proj_08_a01_bs_enus	Defining and Sequencing Project Activities	2
		proj_08_a02_bs_enus	Estimating Activity Resources and Durations	2
	Project Management Essentials - (PMBOK® Guide - Third Edition-aligned)
		PROJ0511	An Introduction to Project Management	2.5
		PROJ0512	Project Lifecycles and Stakeholders	2
		PROJ0513	Introduction to Project Process Groups and Initiating a Project	1.5
		PROJ0514	Project Planning	2.5
		PROJ0515	Executing, Monitoring & Controlling, and Closing a Project	1.5
		PROJ0510	Project Management Essentials Simulation	0.5
	Project Integration Management (PMBOK® Guide - Third Edition-aligned)
		PROJ0521	Initiating a Project and Preparing the Project Plan	2.5
		PROJ0522	Project Integration: Executing and Completing a Project	2
	Project Scope Management (PMBOK® Guide - Third Edition-aligned)
		PROJ0531	Planning Project Scope	1.5
		PROJ0532	Controlling Project Scope	2
	Project Time Management (PMBOK® Guide - Third Edition-aligned)
		PROJ0541	Elements of Project Time Management	2.5
		PROJ0542	Project Scheduling	3
	Project Cost Management (PMBOK® Guide -Third Edition-aligned)
		PROJ0551	Estimating Activity Costs	1.5
		PROJ0552	Budgeting and Controlling Costs	2
	Project Quality Management (PMBOK® Guide - Third Edition-aligned)
		PROJ0561	Planning for Quality	2
		PROJ0562	Performing Quality Assurance and Control	2.5
	Project Human Resource Management (PMBOK® Guide - Third Edition-aligned)
		PROJ0571	Elements of Project Human Resource Management	1.5
		PROJ0572	Implementing Project Human Resource Management	3
		PROJ0570	Project Human Resources Management Simulation	0.5
	Project Communications Management (PMBOK® Guide - Third Edition-aligned)
		PROJ0581	Communications Planning and Information Distribution	2.5
		PROJ0582	Performance Reporting and Stakeholder Management	2
		PROJ0580	Project Communications Management Simulation	0.5
	Project Risk Management (PMBOK® Guide - Third Edition-aligned)
		PROJ0591	Planning and Identifying Project Risk	2.5
		PROJ0592	Analyzing Project Risk	2
		PROJ0593	Responding to and Controlling Project Risk	2.5
	Project Procurement Management (PMBOK® Guide - Third Edition-aligned)
		PROJ0601	Planning Project Procurement and Requesting Seller Responses	2.5
		PROJ0602	Choosing Sellers and Administering and Closing Contracts	2.5
		PROJ0600	Project Procurement Management Simulation	0.5
	Managing Software Project Outsourcing
		232192_ENG	Making the Right Outsourcing Decision	2.25
		232202_ENG	Planning the Outsourcing Deal	1.75
		232209_ENG	The Outsourcing Project	3.25
		232224_ENG	Determining Project Quality Standards and Milestones	2.75
		232292_ENG	Measuring Project Outsourcing Success	3
	Project Management Professional Responsibility
		PROJ0041	Ethics and Professional Knowledge	3
		PROJ0042	Stakeholder Interests and Cultural Diversity	3
	Project Management for IT Professionals
		PROJ0351	Introduction to IT Project Management	4
		PROJ0352	Functions of IT Project Management	4.5
		PROJ0353	The Life Cycle of an IT Project	5
		PROJ0354	Managing the Execution and Control of IT Projects	5.5
		PROJ0355	Managing Efficiencies of IT Projects	4.5
		PROJ0350	Project IT Management Simulation - The Early Stages	0.5
		PROJ035S	Project IT Management Simulation - Design to Rollout	0.5
		FE0013_eng	Final Exam: Project Management for IT Professionals	0.5
	Strategic Project Management for IT Projects
		PROJ0361	Strategic Planning and Positioning for IT Projects	5
		PROJ0362	Strategic Approaches to Managing IT Projects	5
		PROJ0363	Estimating the IT Project Work Effort	5.5
		PROJ0364	IT Project Leadership, Authority & Accountability	6
		PROJ0365	Managing Multiple IT Projects	5.5
		PROJ0366	Cost Management and IT Project Trade-offs	4.5
		PROJ0360	Strategic Project Management for IT Projects Simulation	0.5
		FE0014_eng	Final Exam: Strategic Project Management for IT Projects	0.5
	Project Management Leadership
		en_US_41521_ng	Project Leadership: Leading the Project Team	3
		en_US_41522_ng	Project Leadership: Communicating Within a Project Team	2
		en_US_41523_ng	Project Leadership: Overcoming Obstacles	3
		en_US_41601_ng	Project Management: Government	2
	Advanced Project Management
		en_US_41527_ng	Advanced Project Leadership: Selling Project Management to the Organization	2
		en_US_41524_ng	Advanced Project Leadership: Organization, Strategy and Business Needs	2
		en_US_41525_ng	Advanced Project Leadership: Navigating Corporate Structures	2
		en_US_41526_ng	Advanced Project Leadership: Bringing Home the Value	3
		en_US_41515_ng	Advanced Project Management: Setting Up a Project Office	2
		en_US_41516_ng	Advanced Project Management: Portfolio Management	3
		en_US_41517_ng	Advanced Project Management: Project Management Maturity	4
		en_US_41512_ng	Advanced Project Management: Building Productive Stakeholder Relationships	3
		en_US_41513_ng	Advanced Project Management: Project Estimating Techniques	2
	Project Management Foundations (PRINCE2-aligned)
		proj_04_a01_bs_enus	Overview of Project Managing a PRINCE2-aligned Project	1
		proj_04_a02_bs_enus	Project Planning and Controlling a PRINCE2-aligned Project	2
		proj_04_a03_bs_enus	Managing Quality and Risk in a PRINCE2-aligned Project	2
		proj_04_a04_bs_enus	Initial and Ongoing Processes in a PRINCE2-aligned Project	2
		proj_04_a05_bs_enus	Controlling, Managing and Closing a PRINCE2-aligned Project	2
		proj_04_a06_bs_enus	Techniques for Managing a PRINCE2-aligned Project	1.5
	Test Prep
		TPCAPM_ENG	TestPrep Certified Associate in Project Management (CAPM)	0.5
		TPPMP3ED_ENG	Project Management Professional (PMP) PMBOK Guide Third Edition Aligned	0.5
	Mentoring Assets
		mntpmp3ed	Mentoring Project Management Professional (PMP) PMBOK Guide Third Edition Aligned	0.5
		mntcapm3ed	Mentoring Certified Associate in Project Management (CAPM) PMBOK Guide Third Edition Aligned	0.5
	Project Management Express Guide Series
		_pc_eg_444123	Project Management Professional Certification (PMP) 2005 Express Guide	0.5
Sales Curriculum
	Sales Curriculum
		en_US_44565_ng	Relationship Management: Preparing the Client Relationship	2
		en_US_44566_ng	Relationship Management: Building the Client Relationship	2
		en_US_44567_ng	Relationship Management: Maintaining the Client Relationship	2
		en_US_44541_ng	Competitive Selling: Defining Value	2
		en_US_44542_ng	Competitive Selling: Enhancing Value	2
		en_US_44543_ng	Competitive Selling: Beating the Competition	2
		en_US_44545_ng	Sales Negotiations: Fundamentals of Negotiation	2
		en_US_44546_ng	Sales Negotiations: Negotiation Strategies	2
		en_US_44547_ng	Sales Negotiations: Negotiation Execution	2
		en_US_44548_ng	Sales Forecasting: Forecasting for Success	2
		en_US_44549_ng	Sales Forecasting: Forecasting Your Own Accounts	2
		en_US_44550_ng	Sales Forecasting: Applying Forecasting Methods	2
		en_US_44516_ng	Sales Presentations - Preparing for Sales Presentations	2
		en_US_44517_ng	Sales Presentations - Developing High Quality Sales Presentations	2
		en_US_44518_ng	Sales Presentations - Delivering the Sales Presentation	2
	Field Sales Skills
		SALE0101	Field Sales Foundations	3.5
		SALE0102	Planning Your Field Sales Approach	4.5
		SALE0103	Applying Your Field Sales Approach	4
		SALE0104	Completing Your Field Sales Approach	3.5
		SALE0100	Field Sales Skills Simulation	0.5
	Territorial Account Sales Skills
		SALE0111	The Territorial Account Sales Approach	3
		SALE0112	Understanding Your Target Customer's Business	3.5
		SALE0113	Effectively Using Customer-focused Research Meetings	3.5
		SALE0114	Gaining Access to Key Personnel at Your Target Accounts	3.5
		SALE0115	Delivering High-impact Territorial Account Sales (TAS) Presentations	5
		SALE0110	Territorial Account Sales Skills Simulation	0.5
	Inside Sales Skills
		SALE0121	Preparing for Outbound Sales Calls	6
		SALE0122	Initiating Outbound Sales Calls	3.5
		SALE0123	Completing Outbound Sales Calls	5
		SALE0124	Preparing for Inbound Sales Calls	5
		SALE0125	Completing Inbound Sales Calls	5
		SALE0120	Inside Sales Skills Simulation	0.5
	Strategic Account Sales Skills
		SALE0131	The Strategic Account Sales Approach	3
		SALE0132	Understanding Your Customer	3.5
		SALE0133	Conducting Effective Sales Research Meetings	3.5
		SALE0134	Working with Your Customer's Key Players	3.5
		SALE0135	Delivering High-Impact Sales Presentations	6
		SALE0130	Strategic Account Sales Skills Simulation	0.5
	Sales Team Management
		SALE0151	Building a Winning Sales Team	5.5
		SALE0152	Using Business Tools to Manage Sales Teams	3
		SALE0153	Motivating a Winning Sales Team	4.5
		SALE0154	Communicating in Sales Teams	2.5
		SALE0150	Sales Team Management Simulation	0.5
	Selling at the Executive Level
		SALE0221	Prepare for Success	3
		SALE0222	Strategic Planning	3.5
		SALE0223	Progressing through the Complex Sale	4
		SALE0224	Presenting Your Proposition	4
		SALE0225	Negotiating to Mutual Benefit	4
		SALE0226	From Executive-level Sale to Strategic Partnership	4
		SALE0220	Preparing for the Executive-level Sale Simulation	0.5
		SALE022S	Progressing through the Complex Sale Simulation	0.5
		SALE022T	Closing Executive-level Sales Simulation	0.5
	SalesUniversity Sales Orientation: Professional Selling in the Knowledge Economy
		SALE0401	The Profession of Selling	3.5
		SALE0402	Professional Selling in the Knowledge Economy	5
		SALE0400	Professional Selling in the Knowledge Economy Simulation	0.5
	SalesUniversity Sales Math 101: Developing a Sales Plan for Success
		SALE0411	Sales Math 101: Developing a Sales Plan for Success	4
	SalesUniversity Sales Manufacturing: A Success Model
		SALE0421	Sales Manufacturing (TM): Identifying Sales Opportunities	5
		SALE0422	Sales Manufacturing (TM): Sales Production	6
		SALE0420	Sales Manufacturing: Opportunity Development Simulation	0.5
	SalesUniversity Communication 101
		SALE0431	Sales Communications Foundations	7
		SALE0432	Sales Communications Essentials	7
		SALE0433	Telesales Communications	6
		SALE0430	Sales Communication Techniques Simulation	0.5
Strategic Planning Curriculum
	Moving From an Operational Manager to a Strategic Thinker
		stgy_01_a01_bs_enus	Thinking Strategically	2
		stgy_01_a02_bs_enus	Sustaining Competitive Advantage	3
		stgy_01_a03_bs_enus	The Imperatives of Innovation and Leadership in Strategy	2.5
		stgy_01_a04_bs_enus	Planning and Implementing a Business Strategy	2.5
		STGY001A	Moving from an Operational Manager to a Strategic Thinker Simulation	0.5
	Managing Business Risk
		en_US_42521_ng	Managing Business Risk: Developing a Risk Management Plan	1.5
		en_US_42522_ng	Managing Business Risk: Risk Assessment and Control	2
		en_US_42523_ng	Managing Business Risk: Financing and Contingency Planning	2
	Strategic IT Planning
		STGY0221	Setting the Stage for IT Success	2.5
		STGY0222	Strategic Decision Making	1.5
		STGY0223	IT Challenges: Present and Future	2.5
		STGY0220	Strategic IT Planning Simulation	0.5
	Strategic Management
		STGY0301	Strategic Management - Planning	2.5
		STGY0302	Strategic Management - Analysis and Choice	2
		STGY0303	Strategic Management - Corporate Implementation	2.5
	The Fundamentals of Globalization
		STGY0351	Globalization and Our Changing World	1.5
		STGY0352	Globalization and Your Company	4
		STGY0353	The Process of Globalizing a Product or Service	3.5
		STGY0354	Managing from a Global Viewpoint	4.5
	Systems Thinking in the 21st Century
		STGY0401	What is Systems Thinking?	2.5
		STGY0402	Building a Healthy System	2.5
		STGY0403	Systems-thinking Models and Thinking Skills	2.5
		STGY0404	System Archetypes	3
		STGY0405	Redesigning Your Organization: Part 1	3
		STGY0406	Redesigning Your Organization: Part II	3
		STGY0407	Taking Systems Thinking into Your Personal Life	3
Team Building Curriculum
	Team Leadership
		en_US_42204_ng	Team Leadership: Developing A High-Performance Team	2
		en_US_42205_ng	Team Leadership: Conducting Productive Team Meetings	2
		en_US_42206_ng	Team Leadership: Promoting Your Team's Effectiveness	2
	Project Teams
		en_US_42221_ng	Project Team Management: Participating in a Project Team	4
		en_US_42222_ng	Project Team Management: Team Building Techniques	4
		en_US_42223_ng	Project Teams: Building a Project Team	2
	Cross Functional Teams
		en_US_42231_ng	Cross-Functional Teams: Goal Setting in a Cross-Functional Team	2
		en_US_42232_ng	Cross-Functional Teams: Selecting Cross-Functional Team Members	1.5
		en_US_42233_ng	Cross-Functional Teams: Cross-Functional Team Development	2
	Virtual Team Management
		en_US_42301_ng	Virtual Team Management: Developing Virtual Teams	3
		en_US_42302_ng	Virtual Team Management: Managing Virtual Team Relationships	2.5
		en_US_42303_ng	Virtual Team Management: Coaching Virtual Team Members	3
	High-Performance Onsite-and Virtual Teams
		team_01_a01_bs_enus	Launching Successful Virtual and On-site Teams	3
		team_01_a02_bs_enus	Leading High-performance On-site Teams	3.5
		team_01_a03_bs_enus	Leading High-performance Virtual Teams	3.5
		team_01_a04_bs_enus	Facilitating Virtual and On-site Teams	4
		TEAM001A	Creating Virtual and High-Performance Teams Simulation	0.5
		TEAM001B	Leading High-performance Virtual Teams Simulation	0.5
	Participating in Teams
		TEAM0171	Effective Team-building Strategies	4
		TEAM0172	Effectively Communicating in Teams	3
		TEAM0173	The Individual's Role in a Team	3.5
		TEAM0170	Participating in Teams Simulation	0.5
	Making Teams Work: Capitalizing on Conflict
		TEAM0211	Team Conflict: The Seeds of Dissent	3.5
		TEAM0212	Analyzing Workplace War Zones	2.5
		TEAM0213	Getting Past Clashes: Valuing Team Diversity	2.5
		TEAM0214	Conquering Conflict through Communication	3
		TEAM0215	The Path to Peace and Harmony	2.5
		TEAM0216	Manager's Performance Guide - Team Conflict Skills	1.5
		TEAM0210	Making Teams Work Simulation	0.5