Training Manuals
The manual you are about to view is in Portable Document Format [.pdf] and requires Adobe Reader. Adobe Reader is free software and may be downloaded from Adobe’s Web site. These manuals were developed as a collaborative effort between CPDT and other University departments. Additional supplemental materials may be found below each course description within the Course Catalog.
| Communication Manuals | |
|---|---|
| Telephone Best Practices |
| Desktop Productivity Manuals | ||
|---|---|---|
| E-mail Best Practices | ||
| SkillSoft Manuals | |
|---|---|
| SkillSoft User Guide |
| Workplace Issues Manuals | |
|---|---|
| ITS Online Billing |

