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FAQ Registration - Cancellation - Rescheduling


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How do I register for a class?


There are four ways to register for professional development and training courses at UNF. Before registering, please review the eligibility information and obtain approval from your supervisor.
  • Register online through the Training Registration System (TRS). An N # is required for online registration.
  • Print and complete a hard copy of the registration form from our web site and fax the form to us.
  • Mail us a completed hard copy of the enrollment form on our web site.
  • Walk in a completed hard copy of the enrollment form on our web site to our office.

By using method #1 to register, you automatically enroll in a class and reduce the available seats by one. All other methods of registration require manually processing registrations in the order that they are received. Regardless of the method you use to register, you will receive a reply either confirming your enrollment or stating that the class was full and you have been placed on a wait list. If you have not heard from us within three business days, please call us to be sure we have received your form.

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I registered for a class and received a message stating that I need an override. What is this?


Some courses require prerequisites for attendance. For example, all series of beginning, intermediate and advanced courses require that you complete the beginning level prior to the intermediate and the intermediate prior to the advanced. If you are registering for a series of beginning, intermediate and advanced courses, you will be registered for the beginning level without the need of an override, if there is no prerequisite for the course. You will be registered for the intermediate and advanced levels with an override needed. As soon as you complete the beginning level, an override will be granted for the intermediate, etc.

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I have extensive experience using Word and would like to register for the intermediate level without completion of the beginning. May I skip a prerequisite?


Yes. If you have extensive computer skill and knowledge, prerequisites may be waived. When you register for the intermediate course, you will receive an override needed email because you have not met the prerequisite. Please email our office with information about the type and extent of experience you have had with the application you are registered for and a request for the override to be removed.

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I tried to register online using the Training Registration System (TRS) with my N # and password, but cannot get access to register.


If your N # and password do not allow you access to the TRS, but you are able to log into your computer and myWings, contact us. If you cannot login to your computer or myWings, call the ITS Support Center.

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What is the latest I can register for a class?


It is best to sign up for classes as soon as possible to reserve a seat. The longer you wait to register, the greater the chance that all the available seats in a popular class will be taken. If the class you request is full, you will be added to the wait list. We ask that if you need to cancel your registration, you do so at least two business days before a class.

We reserve the right to cancel a class due to low enrollment. This decision is usually made five business days before a class, so we recommend registering at least five days in advance. Please call us if you register less than five days in advance so that we can look for your registration and be sure to process it promptly.

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I called and found out the class I want is full, but I was encouraged to send in a registration form anyway. Why?


  • If you register for a class that is full, you will be placed on the wait list for the class. If a space opens up and you are the first person on the wait list, you will be moved up to the class list.
  • When there are several people on a wait list, we can often schedule an extra session of the class so that faculty and staff can get the training they need.
  • When you register for a class that is full, it provides us with an accurate count of class demand. Knowing the university community's need for classes helps us plan future semesters.


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How do I cancel my registration or reschedule my class?


Students may withdraw from a class by following these steps:

  • Log into the Training Registration System
  • Click the "My Classes" link from the left-hand navigation menu.
  • Select the course you are registered for by clicking the radio button beside it.
  • Scroll to the bottom of the list and click the "Withdraw" button.
  • Confirm your withdraw



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I have missed the two business day cancellation/rescheduling deadline, but I just found out about a meeting I must attend. (Or high work volume makes it necessary for me to stay at the office.) May I reschedule my class?


Yes, you may reschedule. However, the university encourages departments, supervisors and training attendees to communicate and plan prior to registering for classes. While at this time the university has no charge-back to departments or individuals for professional development and training services, this may change if costs cannot be contained. Each dropped enrollment adds to the overall cost of training. All drops are indicated on the trainee's history and monitored.

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I am an employee at UNF. Can my spouse/ partner/ child register for a training class?


CPDT is funded to provide learning and development opportunities for UNF's faculty and staff. While our classes are restricted to the university community, anyone from the community at large may enroll in classes offered through the Division of Continuing Education. For courses offered through CE, visit their web site at http://www.ce.unf.edu/.

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Do you provide certificates of completion?


Yes, we do. If you have attended and completed a class, you will receive an email with a link to a certificate of completion in .pdf format. Follow the directions to print the certificate.

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