Course Catalog
Instructor-Led Training |
The instructor-led training schedule is published every semester and can be viewed here. | |
Online Training |
Online classes can be viewed online at any time from any place with an Internet connection. | |
Supplemental Materials |
Supplemental materials are provided in .pdf format if they are available. |
Desktop Productivity
| Click here to launch the E-mail Best Practices online tutorial. |
| Prerequisites: Basic keyboard and mouse skills and familiarity with the Internet. |
Instructor-Led Training |
The instructor-led training schedule is published every semester and can be viewed here. | |
Online Training |
Online classes can be viewed online at any time from any place with an Internet connection. | |
Supplemental Materials |
Supplemental materials are provided in .pdf format if they are available. |
Banner Courses
| Click here to launch the Basic Internet Native Banner Navigation online tutorial. |
| Prerequisites: Basic keyboard and mouse skills and familiarity with the Internet. |
| Click here to launch the Employee Self Service Part 1 online tutorial. |
| Audience: A&P, Faculty, USPS, OPS, Student OPS |
| Prerequisites: Basic keyboard and mouse skills and familiarity with the Internet. |
| Click here to launch the Employee Self Service Part 2 online tutorial. |
| Audience: A&P, Faculty, USPS, OPS, Student OPS |
| Prerequisites: Basic keyboard and mouse skills and familiarity with the Internet. |
| Click here to launch the Employee Self Service for Supervisors/Approvers online tutorial. |
| Audience: All those responsible for approving time sheets. |
| Prerequisites: Basic keyboard and mouse skills and familiarity with the Internet. |
| Click here to launch the Banner 7.x Sneak Preview for End Users online tutorial. |
| Audience: All current Banner users. |
| Prerequisites: Basic keyboard and mouse skills and familiarity with the Internet. |
| Click here to launch the Banner 7.x for Trainers online tutorial. |
| Audience: All current Banner users. |
| Prerequisites: Basic keyboard and mouse skills and familiarity with the Internet. |
| Click here to launch the Banner 7.3 Points of Interest for Academic Chairs and Secretaries online tutorial. |
| Audience: Individuals currently using Banner INB to view, add or release holds and registration permissions. |
| Prerequisites: Basic keyboard and mouse skills and familiarity with the Internet. |
| Click here to launch the Banner 7.3 Points of Interest for Enrollment Services and Advising online tutorial. |
| Audience: Individuals currently using Banner INB to view, add or release holds and registration permissions. |
| Prerequisites: Basic keyboard and mouse skills and familiarity with the Internet. |
Instructor-Led Training |
The instructor-led training schedule is published every semester and can be viewed here. | |
Online Training |
Online classes can be viewed online at any time from any place with an Internet connection. | |
Supplemental Materials |
Supplemental materials are provided in .pdf format if they are available. |
Change Management Courses
Instructor-Led Training |
The instructor-led training schedule is published every semester and can be viewed here. | |
Online Training |
Online classes can be viewed online at any time from any place with an Internet connection. | |
Supplemental Materials |
Supplemental materials are provided in .pdf format if they are available. |
Communication Courses
| Click here to launch the Telephone Best Practices online tutorial. |
| Audience: A&P, Faculty, USPS, OPS, Student OPS |
| Prerequisites: Basic keyboard and mouse skills and familiarity with the Internet. |
Instructor-Led Training |
The instructor-led training schedule is published every semester and can be viewed here. | |
Online Training |
Online classes can be viewed online at any time from any place with an Internet connection. | |
Supplemental Materials |
Supplemental materials are provided in .pdf format if they are available. |
Workplace Issues
| Click here to launch the ITS Online Billing Reporting online tutorial. |
| Prerequisites: Basic keyboard and mouse skills and familiarity with the Internet. |
| Click here to launch the Position Description Questionnaire online tutorial. |
| Prerequisites: Basic keyboard and mouse skills and familiarity with the Internet. |
| Click here to launch the Golf Cart Safety online tutorial. |
| Prerequisites: Basic keyboard and mouse skills and familiarity with the Internet. |
Instructor-Led Training |
The instructor-led training schedule is published every semester and can be viewed here. | |
Online Training |
Online classes can be viewed online at any time from any place with an Internet connection. | |
Supplemental Materials |
Supplemental materials are provided in .pdf format if they are available. |
Supervisory Courses
Instructor-Led Training |
The instructor-led training schedule is published every semester and can be viewed here. | |
Online Training |
Online classes can be viewed online at any time from any place with an Internet connection. | |
Supplemental Materials |
Supplemental materials are provided in .pdf format if they are available. |
Excellent Service Courses
Instructor-Led Training |
The instructor-led training schedule is published every semester and can be viewed here. | |
Online Training |
Online classes can be viewed online at any time from any place with an Internet connection. | |
Supplemental Materials |
Supplemental materials are provided in .pdf format if they are available. |
Team Building Courses
Instructor-Led Training |
The instructor-led training schedule is published every semester and can be viewed here. | |
Online Training |
Online classes can be viewed online at any time from any place with an Internet connection. | |
Supplemental Materials |
Supplemental materials are provided in .pdf format if they are available. |
