Below is a library of all courses currently offered by CPDT. Courses are grouped into the following categories:

• Desktop Productivity Courses
• Banner Courses
• Change Management
• Communication
• Supervisory
• Workplace Issues
• Excellent Service
• Team Building
• Work/Life Balance

The below catalog links will direct you to a detailed summary of each course. Courses are marked as either:

	Instructor-Led Training	The instructor-led training schedule is published every semester and can be viewed here.
	Online Training	Online classes can be viewed online at any time from any place with an Internet connection.
	Supplemental Materials	Supplemental materials are provided in .pdf format if they are available.

Desktop Productivity Courses

Find Course By Category	Find Course Alphabetically
Spreadsheets Excel 2003 Level 1 Beginning Excel 2003 Level 2 Intermediate Excel 2003 Level 3 Advanced Excel 2007 Level 1 Beginning Excel 2007 Level 2 Intermediate Excel 2007 Level 3 Advanced	Access 2003 Level 1 Beginning Access 2003 Level 2 Intermediate Access 2003 Level 3 Advanced Access 2007 Level 1 Beginning Access 2007 Level 2 Intermediate Access 2007 Level 3 Advanced Adobe Acrobat Basics Adobe Acrobat Collaboration Adobe Acrobat Forms Creating and Managing Online Surveys E-mail Best Practices Excel 2003 Level 1 Beginning Excel 2003 Level 2 Intermediate Excel 2003 Level 3 Advanced Excel 2007 Level 1 Beginning Excel 2007 Level 2 Intermediate Excel 2007 Level 3 Advanced Managing Calendars with Outlook 2007 Photoshop Level 1 Beginning Photoshop Level 2 Intermediate Photoshop Level 3 Advanced PowerPoint 2003 Level 1 Beginning PowerPoint 2003 Level 2 Intermediate PowerPoint 2003 Level 3 Advanced PowerPoint 2007 Level 1 Beginning PowerPoint 2007 Level 2 Intermediate PowerPoint 2007 Level 3 Advanced What's New in Vista/Office 2007
Database Management Access 2003 Level 1 Beginning Access 2003 Level 2 Intermediate Access 2003 Level 3 Advanced Access 2007 Level 1 Beginning Access 2007 Level 2 Intermediate Access 2007 Level 3 Advanced
Graphics and Presentations Photoshop Level 1 Beginning Photoshop Level 2 Intermediate Photoshop Level 3 Advanced PowerPoint 2003 Level 1 Beginning PowerPoint 2003 Level 2 Intermediate PowerPoint 2003 Level 3 Advanced PowerPoint 2007 Level 1 Beginning PowerPoint 2007 Level 2 Intermediate PowerPoint 2007 Level 3 Advanced
Adobe Acrobat Adobe Acrobat Basics Adobe Acrobat Collaboration Adobe Acrobat Forms
E-mail E-mail Best Practices (Online) Managing Calendars with Outlook 2007
Online Surveys Creating and Managing Online Surveys
Operating Systems What's New in Vista/Office 2007

Banner Courses

Find Course By Category		Find Course Alphabetically
Banner Navigation Basic Internet Native Banner Navigation Basic Internet Native Banner Navigation (Online)		Banner 7 Demo (HOT Session) Banner 7.x Sneak Preview for End Users Banner 7.x for Trainers Banner 7.3 Points of Interest for Academic Chairs and Secretaries Banner 7.3 Points of Interest for Enrollment Services and Advising Banner Navigation CBT Basic Internet Native Banner Navigation Basic Internet Native Banner Navigation (Online) Creating a Requisition Direct Pay & Electronic Invoice Approval Employee Self Service Part 1 Employee Self Service Part 2 Employee Self Service for Supervisors/Approvers Finance Self Service myWings Navigation and Customization P-Card Banner Training
Banner Finance Creating a Requisition Direct Pay & Electronic Invoice Approval PCard Banner Training
Banner Self Service Employee Self Service Part 1 (Online) Employee Self Service Part 2 (Online) Employee Self Service for Supervisors/Approvers (Online) Finance Self Service
Banner Demonstration Banner 7 Demo (HOT Session) Banner 7.x Sneak Preview for End Users (Online) Banner 7.x for Trainers (Online) Banner 7.3 Points of Interest for Academic Chairs and Secretaries (Online) Banner 7.3 Points of Interest for Enrollment Services and Advising (Online)

Change Management Courses

		Find Course Alphabetically
A New Approach to Stress Management Coping with Change Who Moved My Cheese? Change Management Overview Psychological Type and Change: Understanding Differences		A New Approach to Stress Management Change Management Overview Coping with Change Psychological Type and Change: Understanding Differences Who Moved My Cheese?

Communication Courses

		Find Course Alphabetically
Can You Hear Me Now? Communicating Non-Defensively Telephone Best Practices (Online) Writing for Results I Writing for Results II You win, I win! Becoming More Assertive Building Effective Communication Conflict Resolution Communication Essentials Powerful Presentation Skills Productive Meetings		Becoming More Assertive Building Effective Communication Can You Hear Me Now? Communicating Non-Defensively Communication Essentials Conflict Resolution Powerful Presentation Skills Productive Meetings Telephone Best Practices Writing for Results I Writing for Results II You win, I win!

Supervisory Courses

		Find Course Alphabetically
Hiring Smart: The Behavioral Interview Coaching for Improved Performance Negotiating Conflict Getting What You Want Through Time Management and the Art of Delegation Creating, Building and Managing Teams Substance Abuse for Supervisors		Coaching for Improved Performance Creating, Building and Managing Teams Getting What You Want Through Time Management and the Art of Delegation Hiring Smart: The Behavioral Interview Negotiating Conflict Substance Abuse for Supervisors

Workplace Issues Courses

		Find Course Alphabetically
Golf Cart Safety (Online) ITS Online Billing Reporting (Online) Position Description Questionnaire (Online) Self Service Budget Development Sexual Harassment Living and Working in a Diverse World Bridging the Generations Gap Managing a Multi-Generational Workforce Mind Your Own Business: Rumors and Confidentiality in the Workplace Safety in the Workplace Substance Abuse for Employees Understanding Generations at Work Crossing The Line: The Business Impact of Sexual Harassment University Travel Training Depression in the Workplace FAIR in Action Working with Diversity: A Peacock in the Land of Penguins The Sandwich Generation Recognizing Workplace Harassment		Bridging the Generations Gap Crossing The Line: The Business Impact of Sexual Harassment Depression in the Workplace FAIR in Action Golf Cart Safety ITS Online Billing Reporting Living and Working in a Diverse World Managing a Multi-Generational Workforce Mind Your Own Business: Rumors and Confidentiality in the Workplace Position Description Questionnaire Recognizing Workplace Harassment Safety in the Workplace Self Service Budget Development Sexual Harassment Substance Abuse for Employees The Sandwich Generation Understanding Generations at Work University Travel Training Working with Diversity: A Peacock in the Land of Penguins

Excellent Service Courses

		Find Course Alphabetically
Excellent Customer Service Dealing with Difficult Behaviors Catching Energy and Releasing Potential Beyond Hello: Telephone Customer Service Skills Dealing with Difficult People Quality Customer Service		Beyond Hello: Telephone Customer Service Skills Catching Energy and Releasing Potential Dealing with Difficult Behaviors Dealing with Difficult People Excellent Customer Service Quality Customer Service

Team Building Courses

		Find Course Alphabetically
The Five Functions of a Team Part I The Five Functions of a Team Part II Building an Effective Team		Building an Effective Team The Five Functions of a Team Part I The Five Functions of a Team Part II

Work/Life Balance Courses

		Find Course Alphabetically
Anger Management Balancing Home and Career Building Positive Self-Esteem Caring for the Caregiver Coping with the Storms Of Life Creating Healthy Lifestyles Dual Career Couples Effective Parenting Techniques Financial Fitness: Controlling Your Debt Preventing Medical Errors: Improving Your Healthcare Reducing Holiday Stress Stress Management Stress Relaxation Techniques The Value of Exercise Time Management Understanding Domestic Violence		Anger Management Balancing Home and Career Building Positive Self-Esteem Caring for the Caregiver Coping with the Storms of Life Creating Healthy Lifestyles Dual Career Couples Effective Parenting Techniques Financial Fitness: Controlling Your Debt Preventing Medical Errors: Improving Your Healthcare Reducing Holiday Stress Stress Management Stress Relaxation Techniques The Value of Exercise Time Management Understanding Domestic Violence