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• Who do I contact if I have questions about WebSurveyor
• Is there a manual for WebSurveyor?
• Is it possible to give a copy of a survey to someone else for use in WebSurveyor?
• How do I share a survey?
• What gets shared when I share a survey?
• Someone shared a survey with me. How can I publish my own copy?
• How is my survey data stored on UNF computers?
• Are survey responses anonymous?
• How do I ensure all my surveys are accessible through SSL?
• How do I make a survey unavailable once I am finished collecting data?
Who do I contact if I have questions about WebSurveyor?
Faculty can email CIRT at cirtlab@unf.edu, or call us at x3927. Staff should contact the Support Center at its-supp@unf.edu.More information is available here: http://www.unf.edu/dept/its/websurveyor/
Is there a manual for WebSurveyor?
Websurveyor has an extensive on-line help section accessible by clicking the help link located at the top right corner of every page.
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Is it possible to give a copy of a survey to someone else for use in WebSurveyor?
Yes, WebSurveyor allows you to share a survey with other users. The main reason for sharing a survey is to allow another user to review the survey or its responses. Once you share a survey with someone, she will have to create a copy of before she can publish it.
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How do I share a survey?
When editing a survey, click on the Share Survey  icon located at the top of the left navigation panel.
- This will bring you to the Share Survey screen where can select the user with whom to share the survey. Type the last name of the person into the Last Name box then click the Search button. (This persopn must have a WebSurveyor account.)
- Click the radio button next to the name of the person with whom you would like to share the survey.
- Clicking the Share button will share the current survey by placing a non-publishable copy of the survey in the selected person’s survey list and return you to the previous Build/Edit screen. Clicking the Cancel button will return you to the previous Build/Edit screen without sharing the survey.
- The shared survey will now appear in the survey dashboard screen of the person with whom you shared the survey. Surveys that have been shared are indicated with the Shared Survey
 icon on the survey dashboard.
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What gets shared when I share a survey?
You can think of sharing a survey as creating a copy. The person you share the survey with will be able to view the survey, and edit their copy of the survey without making changes to the original survey in your account. If the survey had responses at the time you shared it, the person you shared it with will be able to see those responses, but will not be able to see any new responses made after you shared the survey. If you want the person to see the latest responses to your survey, re-share the survey with them. To share a survey without sharing the survey responses, make a copy of the survey, and then share the copy.
The person with whom you shared the survey will not be able to publish their copy of the survey.
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Someone shared a survey with me. How can I publish my own copy?
You cannot publish a survey that was shared to you. You can create a copy of the shared survey, and publish the copy.
- In the dashboard view, click on Create a survey.
- Click on Copy a Survey.
- Select the shared survey.
- Click the Finish button.
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How is my survey data stored on UNF computers?
Web Surveyor stores responses in a database instance of MS SQL Server. This provides good protection and scalability and is on a protected server within the Network Operations Center. The server is backed up nightly and the backups are rotated offsite monthly for disaster recovery purposes.
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Are survey responses anonymous?
To allow participants to take a survey you provide them with a link to the survey (either by email or a link on a webpage). WebSurveyor uses a HTML form to collect responses in a secure database. Unless you ask for information that links a participant to the data in the survey, the only thing WebSurveyor collects is the IP address of the computer that submitted the response. Looking up an IP address will give information about the internet service provider (ISP) of the computer, but ISPs do not give out information about their users.
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How do I ensure all my surveys are accessible through SSL?
SSL is the security technology that ensures no one can look at the survey data when it's submitted. The main benefit is, enabling SSL will prevent browsers from warining survey respondents about security risks.
To Ensure surveys are accessable through SSL:
- In the Build/Edit menu Click on the My Preferences link
- Check the box labeled Ensure surveys are accessable through SSL
Only unpublished surveys will be affected. Published surveys will need to be individually updated.
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How do I make a survey unavailable once I am finished collecting data?
- Go to the Surveys dashboard screen
- Click on the title of the survey to be made unavailable
- Click stop
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