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• WebSurveyor does not accept my updates when I make a change. Why?
• How do I copy a survey?
• How can I skip the default response page?
• How do I make all of the response title columns the same width in a matrix question?
• What is the Analysis version of a question response?
• What is the Export version of a question response?
• How do I change the Analysis version of a question response?
• How do I add an image to a question?
• How do I change the default row colors for new matrix questions?
• How do I change the row colors for a specific matrix question?
• How do I backup my survey?
• What is the My Images section?
• Where can I find UNF logos to use in my survey?
• How do I add an image to the survey header?
• An image is no longer displaying, it’s been replaced by a red X?
WebSurveyor does not accept my updates when I make a change. Why?
Whenever you change any text field in WebSurveyor you must click the "Apply" button for it to save the change.
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How do I copy a survey?
- In the dashboard view, click on Create a survey.
- Click on Copy a Survey.*

*The 'Copy a Survey' option will not be available if you have never published a survey in web surveyor.
- Select the shared survey.
- Click the Finish button.
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How can I skip the default response page?
To skip the WebSurveyor default response page you must provide an alternate page for respondents to see after submitting the survey. Go into the Build/Edit mode of your survey. Click on Title, Text & Limits. Input the URL of the response page you would like to use, for example http://www.unf.edu/ in the area indicated.
Once you have set a "completed page" click Advanced. In the textbox type in all capital letters SKIPSUBMITTEMPLATE=1 then click Apply.
Please feel free to use the standard survey response provided by CIRT. The web address is:
http://www.unf.edu/dept/cirt/research/response.html
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How do I make all of the response title columns the same width in a matrix question?
Count the total number of characters (including spaces) for the largest response title. For each remaining title calculate the difference between it and the largest title then add HTML non-breaking spaces to it so all of your titles are have the same number of characters.
For example if you have the responses:
Response Title |
Total Characters |
Extra spaces needed |
Strongly Agree |
14 |
3 |
Agree |
5 |
12 |
Neutral |
7 |
10 |
Disagree |
8 |
9 |
Strongly Disagree |
17 |
0 |
To add the extra spaces in WebSurveyor you must use the advanced mode to input the responses. The code for a non-breaking space is
Where you put the non-breaking spaces will depend on how you want your response titles aligned. If you want the titles left aligned put the spaces on the right. If you want them centered put half of the spaces on the left side and half on the right. If you want the titles right aligned put the spaces on the left. Do not put any spaces between the codes and your titles. If you add several non-breaking space codes do not put spaces between them. In the above example this is how to input the “Strongly Agree” title in to WebSurveyor:
Left-Aligned |
Strongly Agree |
Center-Aligned |
Strongly Agree |
Right-Aligned |
Strongly Agree |
When using this technique please use the Analysis and Export versions to prevent erros in graph legends (see below).
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What is the Analysis version of a question response?
This is the text that will appear in your graphs and charts when analyzing the results of your survey.
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What is the Export version of a question response?
The column name given to this question when the data is exported.
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How do I change the Analysis version of a question response?
Click on the response to edit it. If the Analysis version text box is not visible, click the Advanced>> link. Input the analysis version of the response, then click the Apply button.
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How do I add an image to a question?
Click the Add Image button on the question text toolbar. The Image Properties window will appear.

At the top of the window, click the upload tab. Click the Browse… button and browse to the image. Click the button labeled Send it to the Server. Finally, click the OK button.

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How do I change the default row colors for new matrix questions?
Default colors for matrix questions are specified under My Preferences. You can change the header color, odd column color and even column color. Use the color palette icon to choose your colors or type in the HTML hexadecimal value for the color if you know it.
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How do I change the row colors for a specific matrix question?
The row colors of matrix questions can be changed in the advanced options of the question. In the Build/Edit Menu, go to the Question list, click on the title of the question and then click the Advanced>> link.
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How do I backup my survey?
Select the Survey in the Dashboard and click Edit. Click on the Backup button (it's on the left hand side beside the preview button) and choose a location to save the file on your computer.
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What is the My Images section?
The My Images section contains all of the images that you have added to WebSurveyor. Even if you use the add image button while creating a question the image gets added to the My Images section.
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Where can I find UNF logos to use in my survey?
UNF logos for use in surveys can be found on the Institutional Advancement Official University Logos page at http://www.unf.edu/development/news/visualid/logos.html.
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How do I add an image to the survey header?
Click the Add Image button on the question text toolbar. The Image Properties window will appear. At the top of the window, click the Upload tab.

Click the Browse… button and browse to the image. Click the button labeled Send it to the Server. Finally, click the OK button.

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An image is no longer displaying, it’s been replaced by a red X?
The image is no longer in the My Images section. You will need to upload the image again, or replace the image.
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