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HELPFUL RESOURCES>BLACKBOARD>BLACKBOARD INSTRUCTOR SUPPORT>TECHNICAL SUPPORT MODULE

The Technical Support Module was designed to provide students with answers to questions they may have about using Blackboard from within your Blackboard course.

Click Here to view the Technical Support Module.

To add the Technical Support Module to a Blackboard course:

Login to Blackboard and enter a Blackboard course.

Make sure the Edit Mode is ON.

Click the button with the blue plus sign and select Create External Link.

Type in a name for the link (Technical Support, Student Support, etc.)

Copy and paste the following URL in the URL text box: http://www.unf.edu/dept/cirt/bb/support/tech_support/technical_support.html

Check the Available for Student/Participant users box.Click Submit.