MyWings has a feature that allows users to login with expired passwords; this feature allows users to access the tools necessary to update their account password. Blackboard does not have a similar feature. Therefore, users are able to login to MyWings using their old password, but the link into Blackboard will not work because MyWings is passing an expired password to Blackboard.

When this happens, users can reset their password in MyWings on the Home Tab under Quick Links: E-mail Self Service:

A new window opens and users should click Change Password.

Enter a new password in each text box and click Apply to update the password.

To request your Blackboard course(s):

1. Log into the live Blackboard server, http://blackboard.unf.edu, and click on the BbCAR link in the tools module on the My Institution tab.
   
2. Click Course Request, then Request a Term Course.
   
   
3. Provide a Name for the course and add a brief description of the course. Click Submit.
   

Note: UNF Group courses are created on the Blackboard server http://blackboard.unf.edu once the course request process is complete.

To request your Blackboard course(s):

1. Log into the live Blackboard server, http://blackboard.unf.edu, and click on the BbCAR link in the tools module on the My Institution tab.
   
2. Click Course Request, then Request a Term Course.
   
   
   
3. Select the Number of courses you wish to create. Click Submit.
   

Note: DEV courses are created on the Blackboard server http://blackboard.unf.edu once the course request process is complete.

Download Statistics By:	Statistics Deleted On:
March 15, 2008 @11:59 p.m.	March 16, 2008
April 5, 2008 @ 11:59 p.m.	April 6, 2008
April 26, 2008 @11:59 p.m.	April 27, 2008
May 17, 2008 @ 11:59 p.m.	May 18, 2008
June 7, 2008 @ 11:59 p.m.	June 8, 2008
June 28, 2008 @ 11:59 p.m.	June 29, 2008
July 19, 2008 @ 11:59 p.m.	July 20, 2008
August 9, 2008 @ 11:59 p.m.	August 10, 2008
August 30, 2008 @ 11:59 p.m.	August 31, 2008

To access Course Statistics:

Click on Course Statistics in the Assessment area of the Control Panel.

Select Report from the drop-down menu and select the Filter Options. Choose All Users to see the statistics for all students in the course. Click Submit.

Note: Course statistics are automatically deleted periodically in order to maintain system performance. Therefore, if you want to have access to Course Statistics, you will need to Download the Course Statistics report by clicking Export Data. Click Save to save the Statistics in a .csv file that you may open with Excel. You may also print the statistics report using the Print button.

External Account Synchronization

Your external account password is not accessible. This could have resulted from a recent change of your Campus Pipeline password. Contact your system administrator to help you recover your External Account Password.

If you remember your External Account Password, you may enter it below.

This occurs because their new password has not yet updated in the code used to connect them from MyWings into Blackboard. However, they may access Blackboard via the Blackboard@UNF URL: http://blackboard.unf.edu using their current UNF ID and password and they may try the link to Blackboard in MyWings again within 24 hours.

To disable the phishing filter:

1. Click Tools>Internet Options. 
2. Select the Advanced tab. 
3. Look for the Security section. 
4. Under security, look for Phishing Filter.  Select Disable Phishing Filter. 
5. Click OK.
   

 Term Course - a Term Course is a term-based course listed in UNF Course Schedule. The student enrollment in Term Courses is automatic, updated from the University's Student Records (registration) system.

 Group Course - a Group Course is a course created for use by departments, clubs or other special groups. Group Courses are not limited to use during a specific term and user enrollment in a Group Course is manual, updated by the instructor user(s) in the Group Course.

 Dev Course - a Dev course is a course used by an individual user to develop content or to become familiar with Blackboard, to prepare a site for a term-based course which is not yet listed in the UNF Course Schedule, or to act as a content library in which course materials can be stored and later copied into other Blackboard courses. Dev courses are not limited to use during a specific term and the requestor of the Dev course is enrolled in the course upon creation. Please note that a DEV course is not intended for use as a live site (with other users actively participating). You can copy the content from your DEV course into a term-based or group course site to make the content available to the participants in the term-based or group site.

 The user request types available in Blackboard include: Instructor Guest Account and External User requests.

 Instructor Guest Account - an Instructor Guest Account is an account associated with an Instructor that may be enrolled in a course to preview the student view of a course or may be used by someone other than the instructor or students in a course to gain access to the course.

 External User - an External User is a Blackboard user account for an individual not associated with UNF that needs access to the Blackboard System at UNF. Examples of External Users include Guest Lecturers, Community Members, Instructors at other Universities, etc.

1. Request your Blackboard courses using the Blackboard Course Action Request System (BbCAR). Instructions • Link to BbCAR
2. Add course content to your course and/or copy content from one course into another. Course Copy Instructions
3. Make your course Available for students. Instructions

Please note: Faculty do not need to enroll students into their Blackboard courses as student enrollment is automatically processed.

• Use only letters, numbers and underscores _ in filenames.
• Make sure that your files include a file extension (it is especially important for Mac users to check for this)
• Avoid using the following characters in your file names: periods (except before a file extension), spaces, commas, pound signs, foreign characters, question marks, equal signs, dashes and any other "special characters" or non-alphanumeric characters
• Avoid extremely long file names (over 32 characters including the file extension)

To use Safari to export and import assessments in the Test Manager in Blackboard:

Click Safari > Preferences.

Select the General tab and uncheck the box next to Open "safe" files after downloading.

Now, you will be able to Export an assessment and import it into the Test Manager successfully.

• Use only letters, numbers and underscores _ in filenames.
• Make sure that your files include a file extension (it is especially important for Mac users to check for this)
• Avoid using the following characters in your file names: periods (except before a file extension), spaces, commas, pound signs, foreign characters, question marks, equal signs, dashes and any other "special characters"
• Avoid extremely long file names (over 32 characters including the file extension)

The main difference between the two tools is the way that they are used. Blogs tend to be more of an individual effort while wikis are usually a collaborative effort. Blogs are similar to online journals that allow readers to comment on journal entries and are usually only modified by a single user. Wikis are a public space where more than one user can add content or make changes.

The Due Date is found in the same location on both the Add Assignment and Modify Assignment pages. To add the Due Date, check the box next to Due Date and select the appropriate Due Date. Click Submit to Add or Modify the Assignment.

To add the Due Date in the Gradebook, Click the assignment name in the Gradebook, then click Modify Gradebook Item. To add the Due Date, check the box next to Due Date and select the appropriate Due Date. Click Submit.

• Grade Rule: Identifies when student performance on an item is equal to or below a certain level.
• Due Date: Identifies when a student does not complete course work when it is due (only works with Assignments or Assessments created through Blackboard. Due Date Rules cannot be created for manually graded items).
• Last Access: Identifies the last time a Student accessed the course online.

Access the Early Warning System

Add Rules to the Early Warning System

Refresh Rules

Send Notification

 To access the Early Warning System, click Early Warning System in the Assessment area of the Control Panel.

The Early Warning System allows instructor users to define rules that measure user performance based on attendance and items in the Gradebook.

 To add a rule to the Early Warning System, click Grade Rule, Due Date Rule, or Last Access Rule:

 Grade Rule:

1. Type the Rule Name.
2. Select a Gradebook Item, Define Criteria, and enter the Score.
3. Click Submit to add the Rule.

 Due Date Rule:

1. Type the Rule Name.
2. Select a Gradebook Item, Specify Attempt, Define Criteria, and select the appropriate Date Offset.
3. Click Submit to add the Rule.

For more information on adding Due Dates to Assignments, click here.

 Last Access Rule:

1. Type the Rule Name.
2. Define Criteria by specifying the number of days since the last access to the course.
3. Click Submit to add the Rule.

Once the Early Warning System Rules are added to the system, the instructor must Refresh the rule in order to review the most current status of the rule.

To Refresh a rule in the Early Warning System:

Check the box next to the Rule, then click the Refresh button.

Once the Refresh is complete, the Last Refresh column will update with the date and time of the most recent Refresh. You will also receive an email alerting you to the status of the Refresh.

To send Notifications through the Early Warning System:

Click on the name of the Rule for which you wish to send Notifications.

Check the box next to the student(s) you wish to notify and click the Go button next to Notify.

The Email Notifcation message will open. You have the option to send the message to additional recepients and to modify the message. Click Submit to send the message.

Import:

1. Click on Test Manager from the Control Panel.
2. Click the Import button.
3. Click Browse. Browse to the file to import on your computer or disk.
4. Click on the file to select it and click Open.
5. Click Submit to import the file.

Export:

1. Click on Test Manager from the Control Panel.
2. Click the Export button.
3. Click Save.
4. Choose a destination on your computer or on a disk to save the file. Click Save. A compressed folder (ZIP file) will save to your computer or disk.

Selecting Multiple Attempts in an Assessment

Selecting Scoring Options in the Gradebook

 Selecting Multiple Attempts in an Assessment

Assessments may now be set to allow unlimited or multiple attempts:

1. Create an assessment in the Test Manager.
2. Go to a Content Area (Course Documents, Assignments, etc.) and click Test to add the test. Select the Test from the list and click Submit. Click OK.
3. Click Modify the Test Options.
4. Check the box next to Multiple Attempts and select the radio button next to either Allow unlimited attempts or Number of attempts. If Number of attempts is selected, please designate the number of attempts allowed in the text box. 
5. Set the appropriate Self-assessment Options, Test Feedback and Test Presentation.
6. Click Submit to update the Assessment.

Note: The gradebook displays all attempts and overall score can be set to last attempt, first attempt, highest score, lowest score, or average of scores.  There is also an override field for instructor use.

Selecting Scoring Options in the Gradebook

Instructors are able to set gradebook items for Blackboard Assessments with more than one attempt to calculate the grade for the assessment based on the first attempt, last attempt, highest score, lowest score, or on the average score of all attempts:

Once an assessment with multiple attempts is added to a content area, click on the name of the assessment in the Gradebook.

1. Click Modify Gradebook Item.
2. Select Grade of last attempt, Grade of first attempt, Highest grade, Lowest grade, or Average of grades.
3. Click Submit to update the Gradebook Item.

To set an assessment as a self-assessment:

1. Create an assessment in the Test Manager.
2. Go to a Content Area (Course Documents, Assignments, etc.) and click Test to add the test. Select the Test from the list and click Submit. Click OK.
3. Click Modify the Test Options.
4. Set the Test Availability.
5. Scroll to 3: Self-assessment Options. Uncheck the box next to Include this test in Gradebook score calculations to set the test to self-assessment.
6. Check the box next to Hide the score of this test from the Gradebook if you do not wish to see the students' grades in the Gradebook.
   Note: A check will display in the Gradebook for each student who has completed the self-assessment.
7. Set the appropriate Test Feedback and Test Presentation.
8. Click Submit to update the Assessment.

To add an extra credit question to an assessment:

1. From the Test Canvas page, select a Question Type and click Go.
2. Enter Question Text, and Point Value.
3. Under Point Value, check the box next to Extra credit only.
4. Enter Options, Answers, and Feedback and click Submit to add the question.

To remove the Average Score column from the My Grades student view:

From the Gradebook Spreadsheet view, click Gradebook Settings.

Click Column Settings.

Uncheck the box next to Display Average Score.

Click Submit.

To allow students to subscribe to threads in a forum, check the box next to Allow members to subscribe to threads (either during the forum creation process or by clicking Modify next to an existing forum).

To subscribe to a thread, click Subscribe in the Thread Detail view.

To set up the rating system in a forum, check the box next to Allow members to rate posts (either during the forum creation process or by clicking Modify next to an existing forum).

To rate a thread, select a rating from the drop-down menu and click Rate in the Thread Detail view.

Under the Description text box, select the radio button next to Yes to make the Forum available or select the radio button next to No to make the Forum unavailable.

Select your other forum options and click Submit.

Instructors can click the Return Receipt box when sending an email through Blackboard to receive a Return Receipt in their UNF Email Inbox listing the recipients of the email.

To receive a Return Receipt for an email, check the box next to Return Receipt located under the Message box.

Once the message is sent, you will receive a Return Receipt in your UNF email.

If you click Save after drafting a posting, following these steps to access your posting and publish it:

1. In a Discussion Board Forum, click Show All next to Display. Click Go.
    
2. Any drafts that were previously created will display in the list. Click on the Thread Name to access a posting.
    
3. The Thread Detail will display. To publish the thread, click Modify, then click Submit.

It is important to keep yourself informed about scheduled service interruptions to insure that you do not plan to administer assessments during these times. It is also important to inform your students about scheduled Blackboard maintenance so that they don't attempt an assessment during scheduled maintenance.

The scheduled Blackboard maintenance window is every Sunday from 5:00 am until 9:00 am. It is important to notify students that they should not attempt an assessment during this time.

When a service interruption is required to perform hardware or software upgrades, the Blackboard Administrators communicate the planned maintenance and service interruption in several locations: Campus Update, Student Update, System Announcements in Blackboard, All instructor emails, All Faculty/All Adjunct emails, and notices on the Blackboard homepage, ITS homepage and CIRT Blackboard page.

However, sometimes service interruptions occur unexpectedly and students may lose their connection to Blackboard during an assessment. If this happens, there are several options available to faculty to allow students to successfully complete an assessment:

Clear a Student's Attempt - This option will clear the student's attempt on an assessment and all of the data associated with the assessment. The student will be able to retake the assessment.
Click here for more information

Allow Multiple Attempts - This option will allow students to attempt an assessment more than one time. A number of attempts may be designated or unlimited attempts may be allowed. The instructor may decide to score the first, last, highest, lowest, or average of all attempts.
Click here for more details
Click here for instructions on allowing multiple attempts on an assessment
Click here for instructions on scoring multiple attempts

Use Multiple Assessments - An instructor may wish to deploy an alternative assessment for students whom are unable to complete an assessment for any reason. This option may be used in conjunction with Adaptive Release if an instructor does not wish to make an alternative assessment available to all students in a course.
Click here for more information on Adaptive Release

Force Completion - Instructors may wish to uncheck the Force Completion box when deploying a test so that students may re-enter an assessment if they lose their Blackboard connection.
Modify the Test Options>Uncheck Force Completion

Once you have the document saved and opened on your local computer, you can make your changes to the document then resave it to your computer.

After your changes are saved, go back to Blackboard and remove the old document and add the document with the changes from your computer to Blackboard:

1. Click Modify next to the Item.
2. Click Remove next to the attached document.
3. Click Modify next to the item again.
4. Scroll down to #2 Content and click Browse. Locate the file on your computer and click Open.
5. Select any desired options and click Submit.

Your changes will now appear on Blackboard.

Add Blackboard to the list of trusted sites

Set browser scripting to allow status bar updates

 To add the Blackboard Academic Suite server to the list of trusted sites (for Visual Text Box Editor Use):

1. Open Blackboard in Internet Explorer 7.0 and choose Tools and select Internet Options.
2. Go to the Security tab then click on the Trusted Sites icon. Click Sites to open the Trusted Sites box. 
3. The URL for the Blackboard Academic Suite server should appear in the Add this website to the zone field. If not, enter the URL that is used to access the Blackboard Academic Suite in the field. ( https://blackboard.unf.edu ) Click Add.
4. If the site was added correctly then the Blackboard site should display under Websites
   NOTE: Make sure that Require server verification (https:) for all sites in this zone is NOT checked.
5. Choose Close and then Ok.
6. Close the Internet Explorer window and reopen to the Blackboard website.

return to top

 To set the browser scripting to Allow Status Bar Updates via Script:

1. Open Blackboard in Internet Explorer 7.0 and choose Tools and select Internet Options.
    
2. Click the Security Tab and click the Internet zone.  Then select Custom level.
   
3. Scroll down to Scripting.  Enable “Allow status bar updates via script”.  Click OK.
    
4. You may receive a Warning.  Click Yes.
    
5. Click OK.  
   
6. Close the Internet Explorer window and reopen the Blackboard website.

If you wish to make the forum Unavailable for students, you may use the Availability option on the Modify Forum page.

Follow the instructions below if you wish to keep a forum available for viewing, but do not want students to post anything new to the forum:

1. Click Modify next to the forum.
    
2. Uncheck the box next to Allow members to create new threads.
    
3. Click Submit.
    
4. Click on the name of the Discussion Board Forum to enter the forum. 
   
5. Click Go next to Select All at the bottom of the forum.
    
6. Click the Lock to lock all of the threads. Students will now be able to read the threads, but will not be able to post replies.
   

1. Enroll the other instructor as a Course Builder or Teaching Assistant in your course. Click here for instructions. This will ensure that the other instructor will not receive emails sent from students to All Instructor Users.
2. Create a group and enroll all students in the group. Click here for instructions.
3. To send an email to all students, click Send E-mail, then select All Groups.

Please note: If you or your students select All Users in the Send Email area, the other instructor will receive the email.

Advanced Group Management - The Advanced Group Management feature provides a streamlined method to manage groups of students in your courses. As an alternative to Blackboard's "Manage Groups" function, Advanced Group Management is an all-in-one location where you can create/remove groups, add/remove group members, and configure group functions, such as a group discussion board and file exchange. For more information, click here.

Manage Groups - The Manage Groups feature allows instructors to create Groups within courses. Instructors can also add, remove, and modify groups from this page. For more information, click here.

Teams LX - With Teams LX, instructors can organize students into groups and assign each group to jointly author a dynamic web site with multi-media content.  And when the Teams site is done, instructors can view each group member's contributions and grade them accordingly. For more information, click here.

1. Request a new course using the BbCAR system that includes all sections of the course (CRN's). Instructions

2. Once the new course is created, Course Copy the materials from the old course into the new course. Instructions

3. Make the old course Unavailable and make the new course Available. Instructions

4. Use the Course Delete Tool to request deletion of the old course (the one that does not contain all of your students). Instructions

In the case that students have already began to interact with the course, send an email request to bbadmin@unf.edu including the following information:

• the full Blackboard ID of the course (2007SPRING.EME2040.12215.MULTI)
• the CRN of the section(s) to add to the course

Blackboard roles include:

• Instructor - An instructor is able to control and access all aspects of the course through the Control Panel.
• Teaching Assistant - A teaching assistant has access to everything in the Control Panel with the exception of the ability to remove or change the roll of an instructor in the course.
• Grader - A grader has access to the Assessment portion of the Control Panel.
• Course Builder - A Course Builder has access to most portions of the Control Panel, excluding the Assessment area.
• Guest - A guest is able to view student areas of a course, but is not able to participate in any way.
• Student - Students are able to access course content communication areas and student tools and are graded on assessments.

• Filenames should be less than 30 characters.
• Filenames should not contain the following characters: comma, ampersand, asterisk, dollar, exclamation point, percent symbols, or other unusual characters.
• Filenames should include the file type extension. Some common extensions are: .doc for Microsoft Word documents
  .pdf for most scanned readings in portable document format (PDF)
  .ppt for MS PowerPoint files
  .txt for plain text files
  .xls for MS Excel files

• Prevent students from printing and copying assessments.
• Use question pools to give each student a different set of questions on an assessment.
• Randomize questions so each student receives the assessment questions in a different order.
• Give students a time limit so they don't have time to look up all of the answers to the assessment in the textbook or online.
• Test students using open-ended questions that have numerous responses or using higher-level questions requiring complex application.

 To prevent students from printing and copying assessments:

Put the following code in the last question of a quiz (not a pool). It's not completely foolproof, but it's a great inconvenience to casual cheaters. It works on recent versions of Internet Explorer and FireFox. When creating a question, click on HTML radio button and enter the following text in a question:

<script language="Javascript" src="http://blackboard.unf.edu/support/includes/nocopy.js"></script>

 To setup question pools for a Blackboard assessment:

1. Click Control Panel. 
   
2. Click Pool Manager. 
   
3. To create a new question pool, click Add Pool.
    

4. Give the pool a name, description and instructions then click Submit.
   
   This will open the Pool Canvas page (which is similar to the Test Canvas page).

5. Use the drop down menu to add test questions or import questions from an existing test or survey. Click a question type, then click Go to add the question. 

 To randomize assessment questions:

1. Once an assessment is added to a content area, click Modify Test options from the Modify Test page. (If the assessment was added previously, click Modify next to the assessment, then click Modify the Test options.)

2. Scroll down to #4 Test Presentation and check the box next to Randomize Questions. Click Submit to apply the change. 
   

 To set a time limit:

1. Once an assessment is added to a content area, click Modify Test options from the Modify Test page. (If the assessment was added previously, click Modify next to the assessment, then click Modify the Test options.)

2. Scroll down to #2 Test Availability and check the box next to Test Timer. Input the time allowed for the assessment using the Hours and Minutes drop-down boxes. Click Submit to add the timer.
   
   Note: The test timer will not "kick students out" of an assessment when they reach the end of the allotted testing period. Instead, Blackboard will allow the students to complete the assessment and will record a "!" instead of a score to alert the instructor to check the test and make any modifications to the score (if necessary).

 Open-ended and Higher-level questions:

An open-ended question is one which has many acceptable answers. Blackboard allows for short-answer and essay question types, and by using these alone, or in conjunction with multiple choice questions, instructors can more readily assess whether the student has mastered the material. By asking these types of questions, it also becomes easier for an instructor to distinguish between original student work and plagiarism.

Higher-level questions require students to think critically and go beyond the recall of facts to the application, analysis, and synthesis of information. Even multiple choice questions can be carefully worded to require a higher level of knowledge to successfully answer, and using these types of questions in conjunction with a time limit can prevent students from being able to look up answers in their text.

Please, backup your course data before placing the delete request! (Instructions). Once you have placed a delete request, yourself and each person indicated as an Instructor on the course will receive an e-mail acknowledgement for the request.  The request will then be queued up for deletion on a Saturday morning in the near future.  (The tool will indicate the estimated date of actual deletion.)

If you need to cancel a request, you can do so * before * the course is deleted.  **Once a course is deleted, it cannot be restored**! 

To Request a Course Deletion:

1. Login to the "Blackboard Course Delete Request" (https://blackboard.unf.edu/webapps/unf-jBbCAR-bb_bb60/entry.do). 
2. Check the box (or boxes) next to the course you wish to delete from Blackboard.
3. Type "Yes" in the box and click Submit to request deletion of a course.

1. Click on Gradebook from the Control Panel of your course.

2. Click on Gradebook Settings.

3. Click on Manage Display Options.

4. Click Modify in the Letter row.

5. Modify the Grading Scale.

6. Click Submit.

Click Gradebook from the Control Panel of a Blackboard course.

Click Weighted Total.

Click Item Information.

Click Yes next to Exempt items that have not been graded. 

Click Submit.

To shorten the names of the Gradebook Items, click on Manage Items.

Click Modify next to an Item.

Change the name of the item and click Submit.

 The Digital Dropbox

Students may submit files to the Digital Dropbox at any time. The instructor does not need to set up the dropbox for students to begin submitting files.The dropbox is organized in date order, with the "newest" files on top.

To check your Digital Dropbox, click on Control Panel.

Click on Digital Dropbox.

You will see all files that have been submitted to the Digital Dropbox. Click on the name of a file to open it.

 The Assignment Manager

Students may also submit files through Assignments set up by the instructor in a content area of a Blackboard course. The instructor must go to the Gradebook to view submitted Assignments. In the assignment column, you will see a red exclamation point for each submitted assignment. Click on a red exclamation mark to view the assignment.

Exceptions include: students who are auditing your course, Graduate Assistants or TA's you wish to enroll in your course and students who are not officially enrolled in your course, but need access to your course materials.If you need to enroll a student in your course, perform the following steps:

1. From the Control Panel, click on Enroll User.

2. Search for the user by Last Name, First Name or Username.

3. Click Search.

4. Check the box next to the user's name and click Submit.

To turn on the WYSIWYG Text Box Editor, click on Personal Information from the My Institution tab of Blackboard. Click Set Visual Text Box Editor Options, select Available and click Submit.

For detailed instructions on adding an interactive syllabus to Blackboard, click here.

Enable Statistics Tracking

View Statistics Tracking

 To Enable Statistics Tracking:

1. Select Manage next to an item in a Content area to enable Statistics Tracking.

2. Click Statistics Tracking.

3. Click Enable/Disable Tracking.

4. Click Enable, then Click Submit.

 To View Statistics Tracking:

1. Select Manage next to an item in a Content area to enable Statistics Tracking.

2. Click Statistics Tracking.

3. Click View Statistics.

4. Choose Report Dates and Select All or Select Students and click Submit.

Click here for more information.

To deploy an assessment:

1. Click on a Content Area in the Control Panel of your course.

2. Click on Test.

3. Select the test from the list and click Submit.

4. Click OK.

5. Click Modify the Test Options.

6. On this screen, you will set up your test options including when the test will be available, feedback, and question presentation. Make sure you choose "Yes" for "Make the link available" or the test will not show up for students.

If you added an instructor to your course and wish to remove the instructor, you can do so through the Control Panel.

1. Click on Remove Users from Course under User Management.

2. Search for the instructor by Last Name, First Name, or User Name. Click Search.

3. A list of possible users will appear below. Click the box next to the User's name and type "Yes" in the box. Click Submit to remove the user from your course.

1) In your course, click on Control Panel.

2) Under Course Tools, click on Add Users by Role.

3) Type the faculty member's User Name, or click Browse to search for the User Name. You can search by Username, First Name or Last Name. If the faculty member has an account in Blackboard, you will see their name.

4) Select the User's Role, then click Submit. Roles include: Instructor, Course Builder, Grader, Teaching Assistant, Guest and Student.

If you do not know your Bb user ID and password, then before attempting to log into Bb, you will want to:

1. determine your UNF user ID (aka "Login ID"), and
2. change your default password.

You can do both by using the ITS Self Service web site.

Suggestions for picking a good password can be found here.

We use the RealSystem suite of streaming media products, including RealPlayer for viewing Real media. All University-supported computers have RealPlayer or RealOne installed on them. If you are not using a UNF-configured computer and do not already have the player installed, you can get a free copy of the latest RealPlayer from here.

For more information, please visit the Getting Started with Streaming Media @ UNF web page.

If you are interested in providing students with streaming media in your Blackboard courses, please contact the CIRT Lab to set up an account on the UNF Streaming Server and to convert your media into a streaming format.

1. From the Control Panel of your course, click on Gradebook.

2. Click on Add Item.

3.Name the item "CRN" or something similar. Assign the item "0" points and check "No" for "Include item in Gradebook score calculations." and "Make item visible to users." Click Submit. 

4. Click on your item name ("CRN"), then click on Item Grade List.

5. Input the CRN for each student, then click Submit and OK.

6. Click on the triangle above the "CRN" item to sort the Gradebook Spreadsheet by Course Reference Number.
 
Your Gradebook Spreadsheet is now sorted by Course Reference Number. Repeat step 6. each time you want to sort your Gradebook Spreadsheet by CRN.

Digital Drop Box

The Digital Drop Box provides an area where students and instructors can store and exchange files. Students are able to store files in their Digital Drop Box and/or send files to the instructor's Digital Drop Box. Instructors are able to store files, receive file from students and send files to single, select or all students in the course. If an instructor decides to collect student work via the Digital Drop Box, the instructor goes to their Digital Drop Box through the Control Panel of their Blackboard course to locate student files.

Click here for instructions on using the Digital Drop Box.

Assignment Manager

The Assignment Manager allows instructors to build assignments within the Content Areas of Blackboard. Students are able to view an assignment and send their comments and files to the instructors from within the assignment. Instructors go to the Gradebook to view assignments and to post comments, feedback and grades.

Click here for instructions on using the Assignment Manager.

Which Tool Should I Use?

There are many factors to consider when deciding to use either the Digital Drop Box or the Assignment Manager.

1. The number of students in your course.

If you are teaching a large section or multiple sections of a course, locating files in the Digital Drop Box could prove difficult as the files are added in date order with the most recent files on top and there are not any organization or search tools available. However, if you use the Assignment Manager, it will be very easy to go to the Gradebook and locate assignment within the structure of the Gradebook.

2. The number of assignments students will complete during the semester.

If you give your students several assignments throughout the semester, locating the assignments in the Digital Drop Box may be difficult because of the lack of organization. However, the structure of the Gradebook makes locating Assignments in the Gradebook very easy.

3. Do you accept multiple drafts of assignments?

Creating an Assignment allows students to complete the Assignment once. Once the Assignment is completed, students cannot submit any other files through that particular Assignment. In this case, the Digital Drop Box would be a better tool to use as students can submit numerous files to the Drop Box. You could even use a combination of the tools and collect "Rough Drafts" via the Digital Drop Box and collect the "Final Draft" via the Assignment Manager.

4. Are any of your assignments group work?

The Assignment Manager does not allow for group submissions. The assignment goes in the Gradebook Spreadsheet row of the student who actually submitted the work. You may want to consider using the Digital Drop Box to collect group work and request files names that include the group name or last names of members of the group.

1. Enter the course that contains the Gradebook you wish to export.
2. Click on the Control Panel button.
3. From the Control Panel screen, under the Assessment category, click on Gradebook.
4. To export the spreadsheet to an Excel spreadsheet, click on Download Grades. 
5. Select the Delimiter Type and click Submit.
   Note: Comma-delimited files (.CSV) have data items separated out by commas. Tab-delimited files (.XLS) have data items separated out by tabs. Both are common types of data files and can be opened in most editing software. XLS tab-delimited files can be opened directly in Excel. CSV comma-delimited files need to be imported for use in Excel.
6. Click Download.
7. Click Save and save the file to your computer.
8. To open the Gradebook in Excel, locate the file and double-click on the file or within Excel, choose File, Open.
   Please note: Blackboard automatically assigns the file the generic name "gb_export." We encourage faulty to rename the file using a more detailed file naming conventions such as "BbCourseID_grades."

The Center for Instruction and Research Technology (CIRT) also provides several Blackboard workshops (including one online workshop) each semester. Click here to view a list of available workshops.

Set up Grading

To set up discussion grading, click the radio button next to Grade Forum (either during the forum creation process or by clicking Modify next to an existing forum). Enter the Points possible in the text box.

Grade Postings

To grade student postings to a forum, click the Grade icon next to the forum in the Discussion Board.

Click the Grade button next to a student to grade their posting.

Enter the grade and click Submit to add it to the Gradebook.

Click Tool Availability.

Uncheck the box next to tools that you do not want students to access from your course. Click Submit.

When students submit files to the Digital Drop Box, the files are stored in the Digital Drop Box in date order, with the most recent file submission on top. Files are not organized by student or assignment type. You can think of the Digital Drop box as a mail box where students can drop off their work.

When students submit files to the Assignment Manager, the files are organized within the structure of the Blackboard gradebook. The instructor goes into the Gradebook to view the assignment and assign a grade. You will notice that red exclamation points appear in the gradebook as students submit their work.

There are several reasons why you should not remove your students from your course once the semester is over.

1. Blackboard courses at UNF are not recycled. We request new courses each semester. Therefore, there is no reason to remove students from the courses.

2. Approximately 1 week after the semester ends your Blackboard courses will be automatically set to unavailable and students will not have access to their old courses.

3. When students are removed from Blackboard courses, all of their data (including Discussion Board postings, assessments, grades, etc.) is also removed.

There are two options for weighting grades in Blackboard: Weight by Item and Weight by Category. Select an Option and fill in the values for your grade weighting. Please Note: Your weighting totals must equal 100%. Wait until you have all of your categories and/or items in the gradebook before you attempt to weight your grades.

Please note: There may be times when Blackboard emergency maintenance must be performed outside of the scheduled maintenance window.

Click on Set Course Entry Point. 

Select the Course Entry Point from the Drop-down menu and click Submit.

Click here for more information.

Layout

Hide Courses on the My Courses Module

 To modify the content that appears on your My Institution Tab, click on the Modify Content button:

Check the box next to Modules you wish to display on the My Institution tab. Note: My Courses and My Announcements must display on the My Institution Tab. Click Submit.

 To modify the layout of the My Institution Tab:

Click on the Modify Layout button.

Organize your Modules in columns by clicking the arrows to move the Modules from one column to another or to move the Modules within a column. Select a Color Theme and click Submit:

 To hide courses on the My Courses Module:

You can "hide" a course from your view in the My Courses box (under the "My Institution" tab at the top of the page) in the following way:
1) Click on the "stubby pencil" icon in the upper-right corner of the My Courses box.

2) Uncheck the box in the "Display Course" column next to the course(s) you want to hide.

3) Scroll to the bottom of the page and click the "Submit" button.

4) When you see the acknowledgement page for your action, click the "OK" button

The course is now hidden from view in the My Courses box. However, the course is still be available to you through the Courses tab (next to the "My Institution" tab at the top of the page).

The Visual Text Box Editor (WYSIWYG) is now cross-browser, cross-platform compliant.

Windows Compatibility:

• Microsoft Internet Explorer 6.0

• Mozilla Firefox 1.0

• Netscape 8.0

Macintosh Compatibility:

• Safari 2.0

• Mozilla Firefox 1.0

To enable the WYSIWYG Text Box Editor, click on Personal Information on the My Institution tab.

Click Set Visual Text Box Editor Options.

Click Available then click Submit.

• Add a single student grade to the gradebook.
• Add all students' grades for a gradebook item.
• Upload grades from an Excel spreadsheet.

 To add a student's grade to the gradebook:

1. From your course, click on the Control Panel.
2. Click on Gradebook under the Assessment module.
3. Click on the dash in the student's row.
4. Enter the grade into the grade box and click Submit.

 To add all students' grades for a gradebook item:

1. From your course, click on the Control Panel.
2. Click on Gradebook under the Assessment module.
3. Click on the name of the gradebook item.
4. Click on Item Grade List.
5. Type in the grade for the first student. Note: you can click "Tab" after each entry to go to the next student. Click Submit when you are finished. 

 To upload grades from an Excel spreadsheet:

1. To upload grades to the Blackboard Gradebook, click on the Upload Grades button.
2. Click Browse to select the file to upload.
3. Click Submit.
4. Select the column to upload, then select the gradebook destination column or select Create New Gradebook Item. Click Submit.
5. Select the users to upload. Click Select All to select all users. Click Submit.

Note: For best results, Instructors should manipulate and upload a Gradebook that has been downloaded from the Blackboard Learning System. It is not advised that Instructors create a new Gradebook from scratch then upload it.

We recommend that all Blackboard instructors perform the following tasks at the end of each semester and/or before requesting a course deletion:

1. Export the Gradebook for your Blackboard course(s).

2. Backup your Discussion Board postings.

3. Create an archive or export of your courses.

4. Export Course Statistics.

A browser typically handles frames as separate pages for printing purposes. If you do not specify which one it should print, it may end up printing only the topmost or leftmost frame, or it may print all of the frames on separate pages.

If you want to make sure that the browser prints the proper frame only, the procedure will depend on the browser:

• Internet Explorer: right-click within the desired frame and choose "Print" from the popup menu.
• Netscape Navigator: click once inside of the desired frame and choose "Print Frame..." from the "File" menu.

• Bb must store the file in a way that it can later reference. Using spaces or strange characters in a filename can cause Bb to be unable to retrieve it correctly. We recommend that you use only alphanumeric characters to name a file, plus the "hyphen" (-) and "underscore" (_) characters, and avoid spaces.
• The Bb server uses anti-virus (AV) software to detect and prevent virus-infected files from being placed on it. If you attempt to upload a virus-infected file, the AV software will attempt to disinfect it before allowing Bb to store it. However, if the AV software is unable to remove the virus, it will delete the file without giving you any notice. We encourage all users to install anti-virus software on their computers and keep it up to date to reduce or eliminate the dissemination of viruses.

Internet Explorer
Option 1: Select View -> Text Size -> Choose larger size.
Option 2: If you have a wheel on your mouse, you can hold down the Control key (Ctrl) and scroll the mouse wheel to increase or decrease the font size.

Netscape
Option 1: Select View -> Text Size -> Choose larger size.
Option 2: Hold down the Control key (Ctrl) while pressing the plus "+" and minus "-" keys to increase or decrease the font size.

MSN and AOL Users
MSN and AOL use proprietary versions of Internet Explorer, which do not give you the option of changing the font size.
Option 1: Minimize MSN/AOL once you are connected to the Internet and then open either Internet Explorer or Netscape, which allow you to change the font size per the instructions above.
Option 2: If you have a wheel on your mouse, you can use Option 2 under Internet Explorer listed above to change the font size.

1. Every time you visit a web page - refresh every time you view a page.
2. Once per browser session - only refresh when browser is closed and re-opened.
3. Automatically - refreshes after a certain period of time.
4. Never - never refresh pages that you have previously visited.

The optimal setting for browser caching is "Every visit to the page", because you will always see the latest changes to the page. However, this setting is the most resource intensive. Please see the help section of your browser for more detailed information about browser caching and settings. If you decide to use one of the other cache settings, you can still manually refresh your cache by clicking the "Refresh" button in your browser.

Location for changing cache settings in various web browsers:

Windows
Internet Explorer:
Tools -> Internet Options -> Temporary Internet files -> Settings

Netscape/Mozilla:
Edit -> Preferences -> Advanced -> Cache

Macintosh
Internet Explorer:
Explorer -> Preferences -> Advanced -> Cache

Netscape/Mozilla:
Netscape/Mozilla -> Preferences -> Advanced -> Cache

Safari:
Does not give you the option of changing the cache settings, but you can empty the cache by selecting:
Safari -> Empty Cache