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Rumors are flying. Staff at your organization talk about each other and share confidential issues related to other employees. Gossip can spring up in your company or organization for a variety of reasons. The company should care because, gossip decreases productivity and creation, it distracts people from their work, it creates dividers between those who work together, it compromises customer service, and it can cause pain and resentment to people who are the targets. Gossip consumes much more time at work than one thinks.
Learning Objectives: Explore confidentiality issues, how to control the rumor mill, and how to exhibit proper workplace behaviors. |
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