Course Catalog


     CPDT Course Catalog

 



  


 

Types of courses
 

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  Instructor-Led Training  The instructor-led training schedule is published every semester and can be viewed here.  
         
 

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  Online Training  Online classes can be viewed online at any time from any place with an Internet connection.
         
  icon pdf    Supplemental Materials  Supplemental materials are provided in .pdf format if they are available.

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Management Skills for Administrative Assistants
3 Hours
Register

As an Administrative Professional, you are often the glue that keeps the whole office together.  Whether planning events, negotiating with vendors, or tactfully managing the demands of several bosses, you need to keep your management skills sharp.  In this informative and rejuvenating session, you’ll pick up great new tips and polish off some of the techniques that got you where you are today.  You will learn to:

  • Take your communication to the next level in five easy steps.
  • Manage multiple projects while still balancing your day-to-day
    responsibilities.
  • Handle tough negotiations and quickly solve difficult problems.
  • Effectively influence others so you can get good things done.
     
Audience: Administrative Assistants

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