Communicating with people from different cultures is very common in today's workplace. In order to maximize workplace effectiveness, it is important to apply different strategies when communicating with different people. This will avoid the creation of conflicts and misunderstandings. In this workshop you will:
- Identify various techniques and strategies for safe and respectful interpersonal communication as a key to better understanding in the workplace
- Identify an individual cultural frame of reference and become more self-aware of other people's perception making processes
- Improve your awareness of the need for more empathic listening and feedback in communicating with others in the workplace
- Increase your awareness of the impact cultural differences have on verbal and non-verbal communication in the workplace
- Become familiar with and be able to appreciate the different communication styles and rituals men and women use in the workplace
- Learn how to strengthen your understanding of the communication process in the workplace
Emphasis is given to practical analysis of typical communication scenarios in the workplace.
