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Types of courses
 

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  Instructor-Led Training  The instructor-led training schedule is published every semester and can be viewed here.  
         
 

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  Online Training  Online classes can be viewed online at any time from any place with an Internet connection.
         
  icon pdf    Supplemental Materials  Supplemental materials are provided in .pdf format if they are available.

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Bridging the Generations Gap
3 Hours
Register

Ever wonder why people older or younger than you think the way they do? This workshop will provide fresh insights and practical solutions for understanding generational differences, resolving conflicts, and managing effectively in today's age diverse workplace. It will give you:

  • An understanding of the profiles of the four distinct generations working in the workplace today: the Veterans, the Baby Boomers, Gen X, and Gen Y. We will learn about their demographics, the events that shaped their lives and times, predominant traits, work styles, and key messages to keep in mind when recruiting, developing, and motivating these members of your workforce.
  • An appreciation that the people who grew up in each generation have a unique and valid perspective on the world, particularly on the world of work.
  • Behaviors that will help improve your communication with people from another generation.

This workshop includes Name That Tune, a fun quick tour of music from each of the generations. This informative, fun session will help you bridge the gap with people you work with.

Audience: A&P, Faculty, USPS, OPS, Student OPS

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