Course Catalog


     CPDT Course Catalog

 



  


 

Types of courses
 

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  Instructor-Led Training  The instructor-led training schedule is published every semester and can be viewed here.  
         
 

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  Online Training  Online classes can be viewed online at any time from any place with an Internet connection.
         
  icon pdf    Supplemental Materials  Supplemental materials are provided in .pdf format if they are available.

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Mastering Creative Problem Solving Techniques
3 Hours
Register

Good intentions are not enough to solve significant and business and strategic problems. Wanting to solve a problem must be combined with specific skills for analysis and a confidence to know when to take action. This common-sense approach to solving problems will help you see things from a different angle whether you are dealing with an urgent crisis situation or considering long-term process improvements. Hands-on demonstrations of techniques will help you clarify problems, identify causes, generate solutions, and make decisions.

You will learn:

  • How to tap into the creative thinking abilities you already have
  • How to encourage creative thinking in your team
  • Valuable tips on keeping your cool in a crisis
  • Dealing with stalemates
  • Reaching consensus
Audience: A&P, Faculty, USPS, OPS, Student OPS

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