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     CPDT Course Catalog

 



  


 

Types of courses
 

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  Instructor-Led Training  The instructor-led training schedule is published every semester and can be viewed here.  
         
 

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  Online Training  Online classes can be viewed online at any time from any place with an Internet connection.
         
  icon pdf    Supplemental Materials  Supplemental materials are provided in .pdf format if they are available.

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Becoming More Assertive
1 Hour
Register
Being assertive is the ability to confidently express one's thoughts, feelings and actions without negatively impacting others. Effective and productive interpersonal communication skills are essential in the development of assertive skills. This course outlines strategies for becoming assertive without being aggressive.

Learning Objectives: Understand the difference between assertive and aggressive behavior, understand the rules for valuing yourself and others, learn new skills for being assertive, learn how to say no without offending others, learn how to give and receive criticism.
Audience: A&P, Faculty, USPS, OPS, Student OPS

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