The Student who may be Demanding Attention
Your responsibilities are not to
diagnose or provide therapy; it is the development of a compassionate and
forthright conversation that ultimately helps a student in trouble find
understanding, support, and the proper therapeutic resources.
who are demanding can be intrusive and persistent and may require much time and
attention. Demanding traits can be associated with anxiety, panic, depression,
personality problems, thought disorders, mania, and/or drug use or abuse.
of students who are demanding include:
sense of entitlement
inability to empathize
need for control
in dealing with ambiguity
with structure and limits
about handling life
use or abuse
to accept any limits
violate social or personal boundaries
in micro-aggressions such as “You don’t want to help me.”
to the student in a place that is safe and comfortable. You may wish to have another
University employee present or within visual or auditory range in case the
student’s behavior becomes erratic.
calm and take the lead (“Tell me what is bothering you and then let’s decide what
solutions there might be.”)
clear limits up front and hold the student to the allotted time for the
discussion (“I have
10 minutes today and so within that time frame, what concerns can I try to help
behaviors that are and aren’t acceptable (“If you want me to continue with this,
I will need you to be respectful of me when you are talking, as you would want
me to be respectful of you.”).
quickly and with clear limits to behavior that disrupts class, study sessions, or
prepared for manipulative requests and behaviors (When confronting this
behavior, your response might be something like, “You came asking for my help and
I have offered you several ideas, but they do not seem okay with you. What
a show of taking notes or have someone take notes for you during the meeting
to your supervisor and/or colleagues to brainstorm alternate mechanisms to
manage the situation
the Counseling Center (904) 620-2602 for help with identifying strategies for
dealing with disruptive behaviors.
the student to the Counseling Center (904) 620-2602 for counseling, or the Dean
of Students/Ombudsman Office (904) 620-1491 to help resolve any conflict.
with the student for the moment (“No, you are not correct and I do not agree”).
However, it is a good idea to document any false statements for future use.
in to inappropriate requests.
your schedule or policies to accommodate the student.
inappropriate behavior that has a negative impact on you or other students.
obligated to take care of the student or feeling guilty for not doing more.
the student to intimidate or manipulate you to not deal with the problematic behavior.