Helping Students in Distress: A Guide for UNF Faculty & Staff


Please Note: If time is of the essence, and you are concerned about a student's physical or mental well-being...and it's during normal business hours (Monday-Friday, 8am-5pm), please call:

  1. The Dean of Students/Supporting our Students (SOS) Office at 904.620.1491, or 

  2. The Office of the Vice President for Student Affairs and International Affairs at 904.620.2600

If it is after normal business hours, please call the University Police Department at 904.620.2800

  • You may also consult with a counselor via our mental health helpline, by calling 904-620-2602 and selecting option #2
  • If the student feels victimized, call the Victim Advocacy Program at 904-620-1010 

Section I - Overview

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Responding to Students in Distress or Crisis

Responding to a Student's Request for Professional Help

Being Observant


Section II - Possible Areas of Concern

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The Student who may be Depressed or Overly Anxious

The Student who may be Demanding


Section III - Resources for Students in Distress

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