General E-mail Guidelines
Recognize the constraints of corresponding by e-mail.
- Consider the message topic and possible legal issues.
- Ensure that the message adheres to UNF policy.
Focus on your receiver.
- Send messages only to receivers who need to know the information. Unnecessary e-mail messages contribute to information overload and diminish the effective use of e-mail.
- Consider how the receiver will perceive the information.
Plan your message.
- Determine how much information the receiver needs to know.
- State your reason for writing; provide details to support your reason for writing.
- State what type of response is desired and provide a response time frame.
- Before transmitting the document, evaluate your message for conciseness, completeness, and clarity.
Use effective e-mail techniques.
- Create a single-subject.
- Use an attention-getting informative subject.
- When possible, use lists to provide information.
- Keep the length of the message to one screen.
- Follow standard grammar and writing techniques and run your spell checker.
- Always put a subject line in your e-mails.
back to top Created by Joseph J. Capitanio 2/8/06
|
