Participants will return with a new tool set that enables them to make quick-hit improvements and tackle longer term projects in the workplace. The required Six Sigma project helps participants solidify the classroom concepts and systematically improve processes, increase customer satisfaction and drive bottom line results.
Customer-focused,
process-oriented professionals working in:
- Manufacturing
- Transportation
- Insurance
- Healthcare
- Hospitality
- Government
- Any industry
* Participants should have at least a 2-year degree and be able to solve basic algebraic equations; no prior training is required. A laptop computer, loaded with Excel, should be brought to each class. Completion of a Lean Six Sigma Green Belt project is required for LSS Green Belt Certification.