Would someone consider you the best leader they ever had? Good leaders are memorable... excellent leaders are unforgettable.

Leadership Development Certificate



During the customizable leadership development program, each participant will learn, micro to macro, best practices in executing the three necessary categories of skills required in every leadership responsibility:

  • Self-Awareness and Self-Management Skill
  • Performance Management and Team Development Skills
  • Organizational Design, Culture and Strategic Skills
Organization Team Culture


  • Retain Top Talent
  • Make Better Decisions
  • Nuture Future Leaders
  • Improve Effective Leadership
  • Increase Engagement
  • Increase Productivity


This program is designed for individuals with significant leadership responsibilities in their organizations:

  • Presidents
  • Vice presidents
  • Directors
  • Executive team members
  • Senior managers
  • Upper- to middle-level managers

* Students will be awarded a Certificate of Program Completion and 4.2 Continuing Education Units (CEUs) from University of North Florida upon successfully completing the course. Successful completion includes attending five of the six sessions and participating in the course assignments and discussions. Also, this program is valid for 12 PDCs for the SHRM-CPSM or SHRM-SCPSM.



magnifying-glassManaging Self


NumberMODULE 1

Your Role as a Manager and a Leader
  • Defining the role of both managers and leaders
  • Developing personal work purpose
  • Work prioritization, time management and delegation
  • Key concepts of self-management – first things first

NumberMODULE 2

Enhancing Your Emotional Intelligence
  • Emotional intelligence defined
  • Review of individual EQi 2.0 instrument results
  • Review of individual Predictive Index instrument results
  • Applying EQi – examples of EI in action
  • Self awareness – individual leadership styles
  • Stress and Eustress – review effects of stress and stress management from individual Stress Processing Reports

magnifying-glassLEADING OTHERS


NumberMODULE 3

The Power of Performance Management & Coaching
  • Essentials of performance management
  • The performance curve – the drive toward mastery
  • Defining purpose, responsibilities and SMART goals
  • Applied coaching and counseling
  • Feedback and the performance review process
  • Elements of compensation and incentive plan design

NumberMODULE 4

Developing High-Performance Teams & Situational Leadership
  • Teams, work groups and committees
  • The structure of effective teams
  • Generating team consensus – simulation exercise
  • Applying leadership styles based on the situation
  • History of management theory

magnifying-glassMANAGING TEAMS


NumberMODULE 5

The Art and Science of Strategy
  • Strategic thinking vs. strategic planning
  • Evaluating strategy – relevant case study review
  • The strategic planning process
  • Setting strategic goals – the what and the how
  • Critical success factors and key performance indicators
  • The discipline of strategic execution

NumberMODULE 5

Creating a Culture that Drives Success
  • Defining culture and its components
  • Leverage points for changing culture
  • Tools for assessing culture
  • Three approaches for guiding large scale organizational change
  • The bias of paradigms in blinding leaders