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2009 Quality Safety Forum

April 28, 2009: Building a Region of Medical Excellence
 Working Together to Enhance Quality, Safety and Service

Hosted by the Center for Global Health and Medical Diplomacy
and the Duval County Medical Society

p

On April 28, 2009, 162 attended the Quality and Safety Forum: Building a Region of Medical Excellence,
Working Together to Enhance Quality, Safety, and Service. Keynote Speakers included
Carolyn Clancy, MD
Director, Agency for Healthcare Research & Quality (AHRQ)
and
James Rohack, MD
 President-elect of the American Medical Association

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View the Presentations...
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On April 28, 2009, the Center for Global Health and Medical Diplomacy and the Duval County Medical Society hosted the Quality and Safety Forum: Building a Region of Medical Excellence, Working Together to Enhance Quality, Safety, and Service.  The Forum was attended by 162 quality/ safety professionals, regional leaders in health and medical care, and health and medical educators.   Keynote Speakers included Carolyn Clancy, MD, Director, Agency for Healthcare Research & Quality (AHRQ) and James Rohack, MD, President-elect of the American Medical Association. 

The Forum began with welcoming remarks from Yank Coble, MD, Director of the Center for Global Health and Medical Diplomacy and Jay Millson, Executive Vice President, Duval County Medical Society, on behalf of Steve Lucie, MD, President, Duval County Medical Society.

Keynote Session 1
 Keynote Speaker Carolyn Clancy, MD, Director, AHRQ, was presented by videoconference from Washington, DC. Dr. Clancy presented All Health Care is Local: Driving System Transformation through Local, Regional and National Collaboration. Q & A with Dr. Clancy follows her remarks. Special thanks to John McDonough, PhD, and Jonathan Pabalate from the UNF School of Nursing for their technical assistance in arranging the video conference. (view video)

Panel 1, Quality Improvement: Best Practice as a Healthcare Institution
 Pamela Chally, PhD, Dean of the  Brooks College of Health at the University of North Florida, served as moderator.  The first two panelists were Connie Haan, MD, Associate Dean for Educational Affairs and Associate Professor of Surgery at the University of Florida College of Medicine-JacksonvilleUF/Shands Jacksonville Regional Academic Health Science Center; and Paul Pitel, MD, Chair, Department of Pediatrics and Associate Medical Director of Nemours Children’s Clinic in Jacksonville, FL. (view video)

The second two panelists were Phil Perry, MD, Chief Medical Officer, Ascension/St. Vincent’s HealthCare; and Captain Bruce Gillingham, MD, Commanding Officer of Naval Hospital Jacksonville, FL. (view video)

A Question and Answer period followed Panel 1. (view video)

Keynote Session 2: James Rohack, MD
James Borland, MD, Associate Chief of Staff for Outpatient Clinics, North Florida/South Georgia Veterans Health System, introduced keynote speaker James Rohack, MD, President-Elect of the American Medical Association. Dr. Rohack presented Lessons Learned from the Quality Journey, followed by a Q & A period. (view video)

Panel 2, Quality Improvement as a Community Challenge
Keith Stein, MD, Chief Medical Officer of Baptist Health, served as moderator. Anne Waldron, MD, Vice President of the Duval County Medical Society, presented the Private Practice Perspective (PQRI/HIT). Robert Harmon, MD, Director of the Duval County Health Department,. presented  Quality Improvement in Public Health. (view video)

Safety and Medical Errors was presented by Cory Meyers, RN, Patient Safety Officer and Director of Risk Management/Corporate Compliance for Baptist Health. William Maples, MD, Chair of the Mayo Clinic Clinical Practice Quality Oversight Committee, presented Enhancing a Culture of Teamwork. (view video)

A Question and Answer period followed Panel 2. (view video)
                       
Leadership Perspective: CEO Panel Discussion
John Montgomery, MD, Senior Medical Director, Blue Cross and Blue Shield of Florida, Inc., moderated the Leadership Perspective Panel Discussion. Panel participants included Doug Baer, President and Chief Exectutive Officer of Brooks Health System; Bob Brigham, Chief Administrative Officer for Mayo Clinic Jacksonville; Jim Burkhart, President and Administrator of Shands Jacksonville; Gene Miyamoto, System Chief Operating Officer and Executive Vice President for St. Vincent’s HealthCare (serving in place of Scott Whalen, PhD, President and Chief Operating Officer of St. Vincent’s HealthCare); John Wilbanks, Executive Vice President and Chief Operating Officer of Baptist Health and Jim Wood, President and Chief Operating Officer of Memorial Health. (view video)

Transitional Comments
Yank Coble, MD thanked the CEO Panel and all Forum speakers and participants. Carl Rider, Senior Fellow for the Center, gave instructions for participation in the concurrent Breakout Sessions on Quality and Safety or Communication and Service. Forum participants divided according to interest and regrouped for final reports and deliberations on next steps. (view video)

Breakout Session on Quality and Safety moderated by Paul Pitel, MD and Connie Haan, MD.
(view video)

Breakout Session on Communication and Service moderated by Bill Maples, MD.
(view video)

Recommendations from the Breakout Session on Quality and Safety
(view video)

Recommendations from the Breakout Session on Communication and Service
(view video)

Wrap up, and next steps for the community.
(view video)

 

Welcoming remarks by Yank Coble, MD, Center for Global Health and Medical Diplomacy
Welcoming remarks by Jay Millson, MBA, for Steve Lucie, MD, Duval County Medical Society
Keynote speaker Carolyn Clancy, MD, Director, Agency for Healthcare Research & Quality,
by videoconference. Dr. Clancy presented All Health Care is Local: Driving System Transformation through Local, Regional and National Collaboration
Q & A with Keynoter Carolyn Clancy, MD
clancy
Pamela Chally, PhD, Brooks College of Health, UNF, moderates Panel 1
chally
Panelists Connie Haan, MD, UF Jacksonville Regional Academic Health Science Center, and Paul Pitel, MD, Nemours Children's Clinic
Panelists Phil Perry, MD, Ascension/St. Vincent's HealthCare, and Capt. Bruce Gillingham, MD, Naval Hospital Jacksonville
Q & A with Panel 1
James Borland, MD, Veterans Administration, introduces Keynote Speaker James Rohack, MD, President-elect of the American Medical Association
Keynote Speaker James Rohack, MD, presents Lessons Learned from the Quality Journey
Keith Stein, MD, Baptist Health, moderates Panel 2.
stein

Anne Waldron, MD, Duval County Medical Society, presented the Private Practice Perspective (PQRI/HIT).

Robert Harmon, MD, Duval County Health Dept., presented  Quality Improvement in Public Health.

Safety and Medical Errors was presented by Cory Meyers, RN, Baptist Health.

William Maples, MD, Mayo Clinic, presented Enhancing a Culture of Teamwork.

John Montgomery, MD, Blue Cross Blue Shield FL, moderated the Leadership Perspective CEO Panel Discussion.
CEO Panel participants included Doug Baer, Brooks Health System; Bob Brigham, Mayo Clinic; Jim Burkhart, Shands Jacksonville; Gene Miyamoto (serving in place of Scott Whalen), St. Vincent’s HealthCare; John Wilbanks, Baptist Health and Jim Wood, Memorial Health.
Carl Rider, Center for Global Health and Medical Diplomacy, gives instructions for the concurrent Breakout Sessions on Quality and Safety or Communication and Service.

Breakout Session on Quality and Safety, moderated by Paul Pitel, MD and Connie Haan, MD.

 
Breakout Session on Communication and Service, moderated by Bill Maples, MD.


Bill Maples, MD and Paul Pitel, MD report back to the full group on the recommendations from the Breakout Sessions on Quality and Safety, and Communication and Service.
Forum participants prioritize next steps for the community.

 
 


 


 
 

   
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