Georgette E Dumont

Associate Professor

Political Science & Public Administration | College of Arts & Sciences

Areas of Expertise

Public and Nonprofit Management, Accountability, and Social Media, Public Administration, Nonprofit Management, Administrative Communication, Information and Communication Technology (ICT), E-Governance, Organizational Development, Human Resources, Organization Theory


Northern Illinois University, DeKalb, Illinois
Ph.D. in Political Science, 2010

Examination fields: Public Administration (with distinction), American Government Dissertation: Evaluating and Understanding Virtual Accountability of Nonprofit Organizations: An Exploratory Study of Human Service, Arts and Culture, and Societal Benefit Nonprofit Organizations’ Virtual Accountability in Illinois Committee: Yu-Che Chen (Chair), Gerald Gabris, and Curtis Wood 

Bridgewater State College, Bridgewater, Massachusetts
Master of Public Administration, 2005

Concentration: Nonprofit Management
Thesis: Improving Nonprofit Accountability through the Incorporation of Public Relations in Nonprofit Administration 
Committee: Wendy Haynes (Chair), Shaheen Mozaffar, and Mary Lamonica

Roger Williams University, Bristol, Rhode Island
Bachelor of Arts, 2001
Major: Communication Studies
Minor: Political Science

Honors: Magna Cum Laude, Dean's List 1999 – 2001, National Political Science
Honors Society: Pi Sigma Alpha



2009 – 2010 Dissertation Completion Award, NIU ($5,932.00)

2009 Doctoral Fellow Award, ARNOVA ($1,000)

2009 Emerging Scholars Award, ARNOVA ($600.00)

2009 Dissertation Facilitation Award, NIU ($1,158.72)


Academy of Management (AoM)
American Society for Public Administration (ASPA)
Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA)
Midwest Political Science Association (MPSA)
American Political Science Association (APSA)
Florida Political Science Association

Grants and Contracts Awarded

2012 Faculty Enhancement Grant ($7,500)

2010 Conference Travel Grant, ARNOVA ($530.00)

Publications & Presentations


(2013) "Transparency or Accountability? The Purpose of Online Technologies for Nonprofits" International Review of Public Administration 18(3): pp.7-29.

(2013) “Nonprofit Virtual Accountability: An Index and its Application” Nonprofit and Voluntary Sector Quarterly, 42(5): pp. 1049-1067.

(2012, with G. Candler). “Civic responsibility as a foundation of societal sustainability  and how government might contribute to this”  Gestão Pública para Sustentabilidade, São Paulo: Editora Maole. (Book chapter)

(2010, with G. Candler) "The price of citizenship: Civic responsibility as the missing dimension of public administration theory.”  Public Administration Quarterly. 34(2), pp. 169-201.

(2010, with G. Candler) “A nonprofit accountability audit framework.”  Canadian Public Administration. 53(2), pp 259–279.

(2009). Encyclopedia entries: “Lester Salamon,” “Social Watch,” and “Social Enterprise Knowledge Network,” in the International Encyclopedia of Civil Society, New York: Springer  Publications.

(2005, with G. Candler). “Virtual jungles: survival, accountability and governance in online organizations.” American Review of Public Administration, 35(3), 287-299.


(2013). Why Nonprofits Utilize Online Technologies: Transparency or Accountability?  Presented at the Southeastern Political Science Association’s annual conference, Orlando, FL,  January 2-5.

(2012). Transparency or Accountability? The Purpose of Online Technologies for Nonprofits. Presented at the Association for Research on Nonprofit and Voluntary Associations, Indianapolis, IN, November 15-18.

(2012).   Public Agencies or Nonprofit Organizations: Which Sector is maximizing its e-participation tools to promote citizen engagement?.   Presented at the Northeastern Conference of Public Administration’s annual conference, Boston, MA, November 1-3.
(2012).  Understanding the Relationship Between Nonprofits and Social Media in Duval County, FL.  Presented at the Florida Political Science Association annual conference, Tampa Bay, FL, March 17.

(2012). Nonprofits and Social Media: Applying SROI to New Technologies.  Presented at the American Society for Public Administration annual conference, Las Vegas, NV, March 2-6.

(2011). Decoding the Interaction: Nonprofit and Stakeholder Relationships in Social Media. To be presented at the Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) Annual Conference, Toronto, Canada, November 16-19.

(2011). Nonprofits, Social Networking, and organizational Effectiveness: Do nonprofits strategically use social media? To be presented at the Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) Annual Conference, Toronto, Canada, November 16-19.

(2011). Nonprofits and Social Media: Use, Purpose, and Networks. To be presented at the Southeastern Conference on Public Administration (SECOPA) Annual Conference, New Orleans, LO, September 22-24.

(2011). Do Online Community Groups Promote Participation or Conflict? Florida Political Science Association Annual Conference, Jupiter, FL, March 26.

(2010). Why Aren’t More Small Nonprofits Better Utilizing Their Web Sites? A Longitudinal Analysis of Social Media Tools Available On Their Small Nonprofit Web Sites. Presented at Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) Annual Conference, Alexandria, VA, November 13-16.

(2010). Nonprofits and Social Networking: Are They Engaging Social Networks and Why? Presented at Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) Annual Conference, Alexandria, VA, November 13-16.

(2010). Online Community Groups: Friend or Foe for Enhancing Citizen Participation? Presented at the Midwest Political Science Association (MPSA) Annual Conference, Chicago, IL, April 12-15.

(2009). NPOs Adoption of Internet Technologies to Enhance Virtual Accountability: Existing somewhere between pre-internet and Web 2.0. Presented at the Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) Annual Conference, Cleveland, OH, November 19-21.

(2009). A Framework for Evaluating the Web sites of Nonprofit Organization with Results from Preliminary Analysis on NPOs in IL. Presented at the Indiana Academy of the Social Sciences (IASS), Greencastle, IN, Oct 16.

(2009). Are Nonprofit Organizations utilizing the Web? Organizational Determinants of NPO Adoption of Internet Technologies. Presented at the Southeastern Conference on Public Administration (SECOPA) Annual Conference, Louisville, KY, Sept. 30-Oct. 3.

(2008). Nonprofit spatial orientation in IL: Are they located in areas where needed? Presented at the Indiana Political Science Association (IPSA) Annual Conference, Westville, IN, March 28.

(2007). Role of Communication in Citizen Participation. Presented at the Midwest Political Science Association (MPSA) Annual Conference, Chicago, IL, April 12-15.

(2007, with G. Candler). A nonprofit accountability audit framework. Presented at the Midwest Political Science Association (MPSA) Annual Conference, Chicago, IL, April 12-15.

(2007, with G. Candler). “Revisiting the new public service: civic responsibility as the missing piece in public administration theory.” Presented at the Annual Conference of the Association Society of Public Administration (ASPA), Washington, D.C., March 23-27

DumontContact Information

Building 51, Room 2416

(904) 620-5855