Areas of Expertise
John Archer is a results-oriented professional with a broad managed care background and an excellent grasp of marketing and planning concepts. He advocates strong leadership, interpersonal and communication skills, with effective interaction with all levels of management. Mr. Archer encourages students the ability to develop professional associates in a team environment.
Mr. Archer's creative problem solving skills has allowed him to develop proficiency in developing and implementing business plans. His strong qualitative and quantitative analytical and technical abilities along with his experience in leadership, has emphasized profitable business development with complimentary financial scenario modeling.
Education
Master of Business Administration (MBA) - 2004
University of North Florida
Certified Product Manager, University of Wisconsin - 2004
Madison, School of Business
Master of Health Administration (MHA) - 2000
University of North Florida
Bachelor of Science Degree in Health Science (BSH) - 1996
University of North Florida
Biography
March 2008 - Present
Blue Cross and Blue Shield of Florida
Director of Government and Consumer Markets
• Plays a leadership role in the development and execution of multiple Retail Health initiatives
• Led the creation and implementation of the Member Health Statement
• Led the development and implementation of Care Comparison (A Transparency Shopping Tool)
• Leads a cross functional analytic team focused on supplying management insight to optimize decision making
• Leads the medical cost management effort for Product Development/Management and Retail Health
• Leads Operational Performance Team – Analytics (Sales, Financial, Cost/Use) and oversees $100 Million Budget for the Division
January 2010 to Present
Adjunct Professor of Health Administration
University of North Florida
• Teach Consumer Issues in Health Care
October 2005 - April 2008
Product Performance
Market Pricing and Consumer Directed Product Leader
• Responsible for vision and day-to-day management of CDH Programs (HSA, HRA and FSA).
• This included vendor management, sales integration and contract negotiations
• Provided Sales support, communications, and training to the organization to ensure understanding of how BCBSF health products are priced and aligned to key business plan initiatives with the Sales organization and company leadership
• With proven leadership and supervisory experience, supervised a team of four professionals responsible for functional Product Management activities
January 2004 - October 2005
Associate Product Manager and Product Manager (Two Roles with Promotion)
• Built, implemented and managed a process to correctly identify and track product specific performance including financials and benefit composition
• Accountable for segmenting, analyzing, communicating relevant market information to Product and Services Delivery Team while influencing profitable growth
March 2000- January 2004
Account Consultant and Sr. Account Consultant (Intern, two Roles w/ Promotion)
• Responsible for preparation and presentation of quantitative analysis related to BCBSF products including enrollment and financial forecasts
June 1999 to March 2000
Whitman Education Group
Program Director - Health Information Management
(While completing Master’s of Health Administration)
• Network administrator for a twenty terminal LAN
• Educated students on Windows and DOS based health care related software applications
December 1997- June 1999
Baptist/St. Vincent's Health System
Grievance Supervisor, Mission:Health
(While completing Master’s of Health Administration)
• Senior Management communication liaison; ensuring compliance with NCQA and Florida Department of Insurance guidelines
• Facilitator of multi-disciplinary team created to review current grievances
January 1997- December 1997
Mental Health Center of Florida
Certified Mental Health Case Manager
• Monitored forty-five out-patient patients to ensure compliance with treatment protocols, medications, probation and assessed their ability to interact safely within the community
August 1996- January 1997
Fleet Landing Health Center
Atlantic Beach, FL
Administrator-In-Training
• Studied S.N.F. accounting, third party payment and analyzed the market
February 1995- December 1996
CMS Therapies/RehabWorks
Riverwood S.N.F.
Jacksonville, FL
Admissions Coordinator/Rehabilitation Technician
(While pursuing undergraduate)
• Marketed facility to local nurses, physicians and hospitals with a 19% improvement in occupancy
