Fixed Charges
Information Technology Services breaks charges into fixed and variable categories. The following chart reflects the fixed cost elements of an invoice.
table of fixed charges
|
Monthly Fixed Charges -- Lines and Stations
|
Item Code
|
Description
|
Price
|
AA
|
Auto Attendant Line
|
$20.00
|
AL
|
Analog Line (fax, modem, courtesy station)
|
$16.00
|
BLF
|
Station side cart (extra buttons/appearances)
|
$5.00
|
DSL
|
DSL Connection (business service)
|
$100.00
|
DSLR
|
DSL Line (residential service)
|
$63.00
|
LNS
|
Digital line (standard voicemail, no station)
|
$20.00
|
MD
|
Mail box (Deluxe --15 mins)
|
$5.00
|
MS
|
Mail box (Super -- 20 mins)
|
$15.00
|
*PDAL
|
PDA Data License
|
$24.50
|
PDAA
|
PDA Exchange Email Access Fee
|
$10.00
|
SL
|
4-line station + standard voicemail
|
$28.00
|
SL4
|
12-line station + standard voicemail
|
$43.00
|
1FB
|
NonPBX Telephone Line
|
$50.00
|
Variable Charges
Variable charge categories which follow the fixed charges on an invoice include Long Distance charges (sorted by telephone number) and Calling Card charges.
Billing Periods
Lines and Stations fixed charges are billed currently. Variable charges for Long Distance and Calling Cards are billed in arrears. Bills are created on the 1st of the month and are recharged to your account and available on-line to authorized persons between the 6th and 10th of the month. Authorized personnel should receive an email when the bills are available on line.
One Time Charges
ITS will no longer charge a $35 (minimum) service fee for telephone moves, adds, and changes. However one-time charges will apply for the following services.
- Conference Calls – The requesting department will also be responsible for any long distance charges related to the request.
- Data Ports
- Speaker phones – The requesting department will also be responsible for any long distance charges related to the request