ADA Compliance Related Information

• What is a TTY/TDD?

  TTY stands for Text Telephone, which is sometimes called a Telecommunication Device for the Deaf (TDD). TTY, however, is the the more commonly used term.

   

  A TTY is a typing device which lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate. With a TTY messages can be typed back and forth in place of talking and listening. Note that a TTY is needed to communicate another TTY, however a Telecommunications Relay Service (TRS) can be dialed in order to contact someone using a TTY. 

   

  711 is the universal number to dial within the United States to connect to a TRS operator. Both voice and TTY calls  can be made to 711 for free. With a voice call, a TRS operator will type what you say so that the person you are calling can read the words on their TTY display. When they respond, the TRS operator will read aloud what was sent for you to hear over the phone.

   

  More Information on 711 is available from the Federal Communications division. 

• Jacksonville resident ADA and Disability inquires:

  The ADA Compliance office is a part of the University of North Florida. Anyone within Jacksonville and not affiliated with the University of North Florida should direct questions or inquires to the City of Jacksonville Disabled Services Division, who can be reached at 904‐630‐4940. 

  
    For anyone outside of Jacksonville Florida, contact your local city government for information related to your inquiry.

• UNF students requesting accommodation:

  Accommodation requests or inquiries for students should be directed to the Disability Resource Center (DRC), the DRC’s phone number is 620‐2769. The DRC provides accommodations for UNF students, the ADA Compliance office provides accommodations for UNF faculty and staff members.

• Inquiries about Service, Assistance and Other Animals on Campus:

  The University generally allows individuals with service animals in its buildings, classrooms, residence halls, dining areas, recreational facilities, land and any other area of the University where people are normally permitted when the individual with a disability indicates the service animals is trained to provide, and does so provide, a specific task directly related to the individual’s disability.

  
   Assistance animals, animals used in study or scientific coursework, or animals approved for special events on campus, including all buildings, common or public areas, and nature trails, pet animals are not allowed on University property unless permission has been obtained through the Office of Environmental Health and Safety. Assistance Animals are confined to use in University Housing as a University-approved accommodations for qualified individuals with disabilities. Assistance Animals are not “service animals” under the ADA, but may be permitted in University Housing, pursuant to the Fair Housing Act. Assistance Animals are not pets.

   

  Further information is available within UNF's Service, Assistance and Other Animals on Campus policy.