Tutoring Appointments

ACE offers tutoring appointments for Writing, Mathematics, Reading, and English Language Skills.  We also offer a limited number of on-line tutoring appointments.  Information about the on-line tutoring program, is available here.

 

All ACE tutoring appointments can be booked on-line via MyWings. Follow the instructions below to make an appointment.

To sign-up for a tutoring appointment 

  1. Log on to myWings and click on your Student tab.
  2. Go to My Records and click ACE Tutoring and Workshops.
  3. Choose ACE Tutoring Schedules.
  4. Click on the day you want then Select an appointment from the list. If you change your mind, simply Delete.

 

If you have any questions, please contact ACE at ace@unf.edu or call us at (904) 620-1012.

 

ACE tutoring appointment policies

Scheduling Writing Tutoring Appointments

Students are encouraged to make one 30-minute-long writing tutoring appointment at a time to address issues in short to medium-length assignments. This allows the student and tutor to work together to identify areas for improvement sequentially, addressing primary issues like large-scale structure first, then moving on to grammar and mechanics as necessary. Students are able to revise their assignment between tutoring appointments to address the issues that they and the tutor discussed. At the next tutoring appointment, students will work with a tutor to evaluate the revised paper and to discuss any remaining concerns.

  • During a single 30-minute-long tutoring appointment, tutor and student can thoroughly cover approximately 6 pages of text. If your assignment is significantly longer than this, you might want to consider booking an hour-long appointment (if available) or booking two 30-minute appointments back-to-back.

  • Students may book up to one hour of writing tutoring per day. This time can be in the form of one hour-long appointment or two 30-minute-long appointments. Students with very long assignments may want to book writing appointments on adjacent days (e.g. one hour on Monday and one hour on Tuesday) in order to cover all of their material in a timely manner. 

  • ACE limits the number of appointments that students can book per day for two reasons:

    • After an hour of intensive work, both tutor and student need to take a mental break, and the student needs time to incorporate revisions into his or her assignment.
    • ACE has an obligation to help all UNF students. When one student books a large number of writing appointments, that student prevents other students from being able to receive writing tutoring in a timely manner.
     

Scheduling Mathematics and Statistics Tutoring Appointments

  • For reasons similar to those listed under “Scheduling Writing Tutoring Appointments,” students may make up to, but no more than, two 30-minute-long mathematics tutoring appointments for any one day.
  • Statistics tutoring appointments are one hour long, and students may only book one statistics appointment per day.

Improving English for Academic Purposes

  • Improving English for academic purposes appointments are intensive one-hour-long sessions that allow students to hone their knowledge of and skill with American academic rhetoric. Students may book no more than one of these appointments per day for the reasons listed above, but students are encouraged to make regular (weekly or biweekly) appointments in order to consistently improve their academic English in the context of course assignments. 

Canceling Tutoring Appointments

  • Please see ACE’s complete tutoring appointment cancelation policy (below) for more details.
  • If you cannot make it to your scheduled appointment, you should cancel that appointment via myWings or by calling the ACE front desk at 620-1012 by the day prior to your appointment. If you cancel with less notice or simply fail to appear for your appointment, that appointment will be considered “missed” (except in cases of emergency).
  • Students who miss more than three appointments in a given semester will be prevented from making appointments online for the duration of the current semester, although they will still be able to call the ACE front desk to book an appointment.
  • Students who miss more than five appointments in a given semester will be prevented from making any appointments for the duration of the current semester. These students may still utilize walk-in tutoring as available. 

ACE tutoring appointment cancelation policy

Tutoring appointments provide the opportunity for students to meet one-on-one with an ACE tutor or coordinator of instructional support for focused and intensive assistance.  Due to the limited availability and high demand for these appointments, there are often students waiting to book appointments that other students cancel.  If one student misses an appointment without giving sufficient cancelation notice, that oversight prevents another student who needs tutoring from taking advantage of that empty time slot.

 

To ensure that as many students as possible are able to receive tutoring assistance, ACE enforces the following appointment cancelation policy.  

  • To avoid being considered a “no-show,” you must cancel your tutoring appointment by the day prior, unless prevented from doing so by an emergency.
  • If an emergency (e.g. illness, vehicle malfunction, etc.) will prevent you from attending your tutoring appointment, call the ACE front desk at 904-620-1012 prior to the appointment, if possible.  If you cannot call our office prior to the appointment, call as soon as the situation allows so that you will not be penalized for missing an appointment.
  • Students who violate this policy three times in a semester will be prevented from making appointments online via myWings for the duration of the current semester.  These students can still call the ACE front desk to make a tutoring appointment, if desired. 
  • Students who violate this cancelation policy more than five times in one semester or six times in two semesters will be completely prevented from making ACE tutoring appointments for the duration of the current semester.  These students can still utilize ACE’s walk-in tutoring service in the subjects for which it is available.  Some subjects, however, are available by appointment only, and students who repeatedly violate ACE’s appointment cancelation policy risk losing access to tutoring in those subjects.