Faculty Research, Refereed Journal Articles

  • 2013 | Frankel, Robert, Scott R. Swanson, and Mariusz Sagan (forthcoming), "Service Switching, Word-of-Mouth, and New Provider Search: A Five Country Exploratory Study," International Journal of Management and Marketing.
  • 2013 | Roso, Violeta, Kusumal Ruamsook, Dawn Russell, Gunnar Stefansson "Connecting Inland Ports and Seaports via Intermodal Transportation:  A Process Evaluation," (forthcoming) reviewed proceedings of World Conference on Transportation Research, 2013, Rio de Janeiro, Brazil
  • 2012 | Coleman, B. Jay, Yemisi Bolumole, and Robert Frankel, "Benchmarking Individual Publication Productivity in Logistics," Transportation Journal, 51:2, 164-196.
  • 2012 | Hofer, Christian, Yao Jin, David Swanson, Matthew Waller, Brent Williams (2010), "The Impact of Key Retail Accounts on Supplier Performance: A Resource Dependency Theory Perspective".  Journal of Retailing, 2012.
  • 2011 | Mollenkopf, Diane, Robert Frankel, and Ivan Russo, "Extending Customer Value Theory: Returns Management at the Marketing-Operations Interface," Journal of Operations Management Special Issue on Field Research, 29:5, 391-403.
  • 2010 | Cantor, D.E., Yemisi A. Bolumole, Jay Coleman and Robert Frankel, "An Examination of Trends and Impact of Authorship Collaboration in Logistics Research," Journal of Business Logistics, 31:1, 197-215.
  • 2009 | Cantor, D.E., Grimm, C.M., and Corsi, T.M., (2009) "Do Electronic Logbooks Contribute to Motor Carrier Safety Performance?" Journal of Business Logistics, 30:1, 203-222.
  • 2008 | Cantor, D.E., "Workplace Safety in the Supply Chain: A Review of the Literature and Call for Research," International Journal of Logistics Management, May 2008, Volume 19, Issue 1, pp. 65-83. 
  • 2008 | Cantor, D.E., Corsi, T.M., and Grimm, C.M., "Determinants of Motor Carrier Safety Technology Adoption," Transportation Research Part E: Logistics and Transportation Review, September 2008, Volume 44E, Issue 5, pp. 932-947. 
  • 2008 | Coleman, B. Jay, Yemisi A. Bolumole and Robert Frankel (2008), "Optimizing Career Day in Three Seconds," OR Insight, 21:2, 17-24. 
  • 2008 | Mollenkopf, Diane, Ivan Russo and Robert Frankel (2007), "The Returns Management Process in Supply Chain Strategy," International Journal of Physical Distribution and Logistics Management, 37:7, 568-592.