The University of North Florida recognizes that life events beyond your control may impact your academic success. If you feel that there are extenuating circumstances that contributed to poor academic performance, negatively impacted your financial aid, or hindered your ability to meet a residency deadline, you may submit an appeal to the Enrollment Services Appeals Committee. The decisions of the Enrollment Services Appeals Committee are final; no additional appeal review levels are provided.
A student’s circumstances must be extraordinary and compelling to be considered by the Enrollment Services Appeals Committee. Students may submit an Enrollment Services/ Scholarship Appeal for review of the following decisions:
Students wishing to appeal a financial aid or residency decision must submit the following:
The Enrollment Services/ Scholarship Appeal is completed online in the myWings portal. To access the appeal, select your Student tab and then select the Student Self Service option under the My Records channel. From the Student Self Service page, select Student Records and then Enrollment Services Appeal. Supporting documentation should be uploaded prior to submission. Up to four documents may be uploaded per appeal. The Enrollment Services/ Scholarship Appeals Committee will not consider appeals submitted without documentation.
Submission of an Enrollment Services/Scholarship Appeal does not guarantee approval. For timely consideration and to ensure timely disbursement of funds (in the event of approval), appeals should be submitted as soon as possible.
The answers to the most commonly asked questions regarding the appeals process are posted below. For additional questions, contact One Stop Student Services directly.
Phone: (904) 620-5555
Online Contact Form
Supporting documentation comes in a variety of forms and depends on the extenuating circumstances outlined in the Enrollment Services/ Scholarship Appeal. Students appealing based on a death in the family should submit a copy of the death certificate, funeral program, or obituary. Students appealing based on health reasons need to submit medical documentation. In general, any claim of an extenuating circumstance that hindered a student’s academic success should be backed up with concrete documentation.
Statements of Support may be submitted with an Enrollment Services/ Scholarship Appeal and can come from a variety of sources. For example, one may choose to seek a Statement of Support from an academic advisor, professor, or an employer. A student experiencing serious medical issues may choose to seek a Statement of Support from a healthcare professional. Statements of Support should be signed and printed on official letterhead.
While we support your right to submit an Enrollment Services/ Scholarship Appeal, we caution you that the likelihood of a subsequent Enrollment Services/ Scholarship Appeal being approved is slim. You should submit your appeal if the reason for the appeal differs from the reasoning for your first appeal. For example, if your first appeal was for Residency Reclassification and now you are submitting an appeal for the loss of a scholarship, those are appeals for two different reasons and you are encouraged to submit your appeal. If the Enrollment Services Appeals Committee previously denied your appeal and you resubmit the exact same appeal it will not be reviewed by the Committee as decisions of the Enrollment Services Appeals Committee are final.
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