Center for Quality and Process Improvement

The University of North Florida Center for Quality and Process Improvement offers open enrollment, consulting services and customized training programs designed to help organizations in northeast Florida increase their productivity, customer satisfaction and their bottom line. Our programs serve many industries including manufacturing, service, financial, non-profit, government and healthcare.

New Open Enrollment Programs

The Lean Six Sigma Green Belt Certification is a 40-hour course that provides participants from various backgrounds the standardized tools needed for solving quality problems, improving processes, and creating a more customer-focused environment. A certification exam is administered on the last day. 

Our 10-day Lean Six Sigma Green Belt to Black Belt Certification course content is based on the American Society for Quality (ASQ) published guidelines. Students receive one-on-one coaching to assist with Lean Six Sigma project selection and scoping during the training and personal assistance as they move through each of the DMAIC phases of their projects.

Consulting Services and Customized Training

We can help you define your most complex business challenges, establish and deploy a process improvement initiative and create a new culture of sustainability. For more information on how the UNF Center for Quality & Process Improvement can help your organization, contact Jessica Murray, program director, at (904) 620-5801 or  


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