Online Survey Tool – Qualtrics Research Suite

The University of North Florida uses the Qualtrics Research Suite as its official online survey platform. All UNF faculty and staff have access to Qualtrics. Accounts are created automatically and do not need to be requested.

Qualtrics Upgrade: August 1, 2016

On August 1, 2016, the UNF online survey tool, Qualtrics, will be upgraded to its new interface: the Qualtrics Insight Platform. This upgrade will provide for better survey management and will include some new features. No functionality will be lost and existing surveys will not be affected. Data from old surveys will remain intact and there will be no interruption of service during the transition. 

       > Transition Guide: Transitioning to the Qualtrics Insight Platform: What's New?

Logging in to Qualtrics

Logging in to Qualtrics is done through the "Online Survey Tool - Qualtrics" link located in the Quick links channel of the Home tab in myWings. When faculty and staff log in for the first time, their account is then created automatically.

       > User Guide: Logging in to Qualtrics 

       > User Guide: Migrating non-UNF Qualtrics into the UNF brand

Requesting Student Accounts

Students accounts for Qualtrics are created by the Institutional Review Board. Please use this form to request student accounts. Your request will be processed within three business days.

Qualtrics Training On Campus

Three Qualtrics workshops are available on campus: 

       >  Creating and Managing Online Surveys Level 1:
This workshop is intended for people who have never used an online survey tool. This three-hour class introduces the basic functions of Qualtrics: creating, editing, formatting, publishing, and sharing surveys.  

       > Creating and Managing Online Surveys Level 2:
This workshop is intended for people who have used Qualtrics in the past. Participants learn how to use the Qualtrics library, survey distribution methods, custom email links, panels, and inclusion in social media sites to provide more efficient communication to survey participants. Creating and Managing Online Surveys, Level 1 is prerequisite to this class.  

       > Qualtrics Reporting Tools: 
Participants in this class will learn how to use Qualtrics’ reporting tools to create, edit, and publish or export survey reports. Creating and Managing Online Surveys Levels 1 and 2 are prerequisites to this course.


Workshop Registration

Multiple sessions of each workshop will be delivered each semester. You can register for the workshops on the CPDT registration page.

If you are new to Qualtrics, but unable to attend the workshops, we encourage you to complete the online 
Learn Qualtrics in 5 Steps program. It will teach you everything you need to know to create and deliver Qualtrics surveys in about three hours' time. 


Qualtrics provides comprehensive instructional guides at the Qualtrics University website

Qualtrics SupportFree phone and email support to all UNF account holders
Phone: 1-800-340-9194


CIRT SupportPhone, email and face-to-face support provided. To schedule an individual consultation, please call or email. 
Phone: (904) 620-3927


For consultation on Institutional Survey Delivery 

Contact: Peter Lowe
Phone 620-2606


Online Survey Tool Advisory Group

The Online Survey Tool Advisory Group was formed to gather input from the campus community regarding ongoing support and usage of the Qualtrics survey tool. 

For more information about how Qualtrics collects, retains, and secures survey responses, please see their security page.