Course Catalog


     CPDT Course Catalog

 



  


 

Types of courses
 

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   Instructor-Led Training  The instructor-led training schedule is published every semester and can be viewed here.  
         
 

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   Online Training  Online classes can be viewed online at any time from any place with an Internet connection.
         
  icon pdf    Supplemental Materials  Supplemental materials are provided in .pdf format if they are available.

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Equal Opportunity & Diversity

Courses Offered

  • Effectively Communicating with Diverse Populations
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  • Leading a Multi-Generational Team
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  • Women's Self Discovery
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  • Crossing The Line: The Business Impact of Sexual Harassment
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  • Managing a Multi-Generational Workforce
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  • Recognizing Workplace Harassment
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  • The Sandwich Generation
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  • Understanding Generations at Work
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  • Creating Safe Spaces for LGBT Students, Faculty and Staff
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  • Civility in the Workplace
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  • Cublicle Combat: Bullying in the Workplace
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  • Valuing Differences: Personal Dimensions of Diversity
  • The Ugly Truth
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  • Implications of Discrimination, Sexual Misconduct and Retaliation
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  • Faculty Issues Panel
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  • EOD In-Service Training for Resident Assistants
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    Course Descriptions

    Civility in the Workplace
    1.5 Hours    		 Register

    We’ll start with life, liberty, and the pursuit of happiness. These inspiring words will provide the ideal to move toward as we consider how to contribute to a work environment of mutual respect.

     

    Learning objectives:

    • Understand why civility is important
    • Identify what makes a behavior perceived as civil or uncivil
    • Learn practical ways to create an environment of mutual respect
    Audience: A&P, Faculty, USPS, OPS, Student OPS

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    Creating Safe Spaces for LGBT Students, Faculty and Staff
    3 Hours    		 Register
     The UNF campus continues to diversify, but do you have the tools you need to effectively serve all students, faculty and staff, inclusive of sexual orientation and gender identity? This course will focus on the needs of the lesbian, gay, bisexual, and transgender community and explore the concept of ally development as a way to create safe spaces on campus. Participants will have the opportunity to learn terminology, become aware of resources, dialogue on strategies to reduce homophobia on campus, and ask questions throughout. Additionally, participants will receive a Safe Space placard that they may choose to display after completing the course.
    Audience: A&P, Faculty, USPS, OPS, Student OPS

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    Crossing The Line: The Business Impact of Sexual Harassment
    3 Hours    		 Register

     This subject is one that arouses strong feelings. Participants will have an opportunity to examine and recognize those feelings, to evaluate situations of alleged harassment, and to take steps to lessen complaints. It will help you:

     

    • Recognize the key elements of sexual harassment;
    • Understand the different attitudes about gender that are behind the behavior;
    • Assess the impact of sexual harassment on the individual, on productivity, and on the organization;
    • Know your responsibilities and take action in the event sexual harassment is directed at you or somebody else.


    We will include your organization's sexual harassment prevention policy in the handout and review what it means. We will also provide an acknowledgement form for all participants to sign at the conclusion of the workshop. A workshop for managers also includes intervention skills and practice.
    Audience: A&P, Faculty, USPS, OPS, Student OPS

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    Cublicle Combat: Bullying in the Workplace
    1.5 Hours    		 Register

    Unfortunately, the bullying for some did not stop on the playground. You’ll be surprised to learn just how many Americans have reported incidents of bullying in the workplace.

     

    Learning objectives:

    • Define bullying
    • Discuss the types of bullying on individuals and organizations
    • Discuss strategies to combat bullying in the workplace
    Audience: A&P, Faculty, USPS, OPS, Student OPS

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    Effectively Communicating with Diverse Populations
    3 Hours    		 Register

     Communicating with people from different cultures is very common in today's workplace. In order to maximize workplace effectiveness, it is important to apply different strategies when communicating with different people. This will avoid the creation of conflicts and misunderstandings. In this workshop you will:

     

    • Identify various techniques and strategies for safe and respectful interpersonal communication as a key to better understanding in the workplace
    • Identify an individual cultural frame of reference and become more self-aware of other people's perception making processes
    • Improve your awareness of the need for more empathic listening and feedback in communicating with others in the workplace
    • Increase your awareness of the impact cultural differences have on verbal and non-verbal communication in the workplace
    • Become familiar with and be able to appreciate the different communication styles and rituals men and women use in the workplace
    • Learn how to strengthen your understanding of the communication process in the workplace

       

    Emphasis is given to practical analysis of typical communication scenarios in the workplace.

    Audience: A&P, Faculty, USPS, OPS, Student OPS

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    EOD In-Service Training for Resident Assistants
    Hours    		 Register
    The Office of Equal Opportunity and Diversity at UNF provides this briefing to resident assistants who work with students, yet at the same time, are university employees.  Resident assistants will learn the fundamental responsibilities and how they are accountable as university agents when faced with matters pertaining to discrimination, sexual misconduct and retaliation.  They will also learn about resources on campus that supports their work, and who to see when actual or perceived violations of university power occur.
    Audience: Resident Assistants

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    Faculty Issues Panel
    Hours    		 Register
    Welcome to UNF!  A university panel comprising of representatives from the Office of the General Counsel, Student Disability Resource Center, Faculty Association, Employee and Labor Relations and Equal Opportunity and Diversity discuss case studies involving practical issues on discrimination, employee relations, public records law, sexual misconduct, amorous relationships, and disability issues involving students and colleagues.  Learn how UNF handles these matters and where to go for assistance.  It is a different way to gain an understanding of various non-discrimination laws, and university regulations, policies and procedures.
    Audience: A&P, Faculty, USPS, OPS, Student OPS

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    Implications of Discrimination, Sexual Misconduct and Retaliation
    Hours    		 Register
    Being the employer and educational provider of first choice is a challenge. We operate within an environment where individuals work, live, enjoy programs and services, and/or study.  This session provides all attendees with fundamental information about State and Federal related laws and associated University Regulations, Policies and Procedures that impact faculty, staff and students; enhances their awareness of their rights, responsibilities, and liabilities regarding discrimination, sexual misconduct and retaliation; and provides information on how such concerns are handled at UNF.
    Audience: A&P, Faculty, USPS, OPS, Student OPS

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    Leading a Multi-Generational Team
    3 Hours    		 Register
    In our multi-generational workforce, each age group has different points of view, expectations and different demands. Leaders who cannot recognize these, and who fail to see the contributions of each generation, will lose their best employees and see their workplaces in turmoil. In this workshop we will learn how to "Gen-Flex" or move into another generation's comfort zone. We will learn about a model for resolving conflict and will apply it to a generational conflict situation. Join us for this highly interactive workshop.
    Audience: Anyone with supervisory responsibility.

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    Managing a Multi-Generational Workforce
    1 Hour    		 Register
    The American workforce is much more diverse today than ever before in history. One of the aspects of that diversity, among several others, is the age of the workers. More generations interact in the workplace than has ever been the case previously. Workers are living longer, are generally healthier, and some have financial considerations that are keeping them in the workforce much longer. Supervisors and managers are faced with managing these different generations in the workplace – no easy task if one is not familiar with their varying work related preferences and values.

    Learning Objectives: Review the values and work related preferences of the different generations, identify generational differences that may cause conflicts at work, identify similar values among the generations, and discuss strategies to manage some of the top challenges in multi-generational companies.
    Audience: A&P, Faculty, USPS, OPS, Student OPS

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    Recognizing Workplace Harassment
    2 Hours    		 Register
    This workshop is designed to help employees understand that harassment can take many forms and that each is a form of discrimination. It is critical that employees understand what constitutes harassment and discrimination and what they can do to prevent them. Using straightforward language and real-world examples this workshop will answer many frequently asked questions and provide a list of specific actions individuals can implement immediately to help them deal with these difficult situations.
    Audience: A&P, Faculty, USPS, OPS, Student OPS

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    The Sandwich Generation
    1 Hour    		 Register
    More and more, working adults are confronted with the challenge of taking care of children and looking after aging parents while trying to find the time and energy to meet career demands and their own personal needs. This course takes a look at the "Sandwich Generation" and how to deal with their intergenerational dilemmas.

    Learning Objectives: Understand the dynamics of the sandwich generation and how their situation affects the home and the workplace, discuss the most common concerns of the sandwich generation, learn tips and coping strategies for dealing with these challenges, review additional resources for assistance and support.
    Audience: A&P, Faculty, USPS, OPS, Student OPS

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    The Ugly Truth
    3 Hours    		 Register
    We like to think that in America, it's people's accomplishments or character that matter. In this workshop we'll learn about a form of discrimination called "lookism". See real life, hidden camera situations filmed by the 20/20 program, which confirm the persuasive power of good looks. Discover how pervasive "lookism" actually is in our society and how people unconsciously treat others and make decisions about them on the basis of physical appearance.
    Audience: A&P, Faculty, USPS, OPS, Student OPS

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    Understanding Generations at Work
    1 Hour    		 Register
     Today’s workforce is comprised of five major generations – Veterans, Silent, Baby Boomers, Generation X, and Generation Y. Each generation has a unique way of responding to life and to work — from how an employee dresses to their work ethic to respect for authority. Increasingly, generational differences are causing conflict and frustration in many organizations, and may interfere with the way we communicate and how we treat one another.

    Learning Objectives: Describe characteristics of the five generational groups found in the workplace, identify the different communication styles and approaches to work-life issues, review strategies for improved interaction among the generations, review tips for managers recruiting, orienting, developing and training multiple generations.
    Audience: A&P, Faculty, USPS, OPS, Student OPS

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    Valuing Differences: Personal Dimensions of Diversity
    3 Hours    		 Register
    This workshop encourages participants to reflect on the personal dimensions of diversity that most impact them at work. Through small group work and large group debriefing it increases their understanding of how diversity issues play out in the workplace. We’ll explore how accepting differences supports your organization’s values.
    Audience: A&P, Faculty, USPS, OPS, Student OPS

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    Women's Self Discovery
    3 Hours    		 Register
    The socialization process - such as childhood messages, stereotyping images in the media, gender expectations, or attitudes and feelings towards successful women - impact women's self-image and often leads us to develop feelings of powerlessness. This very interactive workshop is designed to help women recognize the "voices and messages" that have negative impacts on them, explore how to increase one's self esteem, and learn how to make conscious choices about your life focus and personal success.
    Audience: A&P, Faculty, USPS, OPS, Student OPS

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