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     CPDT Course Catalog

 



  


 

Types of courses
 

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  Instructor-Led Training  The instructor-led training schedule is published every semester and can be viewed here.  
         
 

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  Online Training  Online classes can be viewed online at any time from any place with an Internet connection.
         
  icon pdf    Supplemental Materials  Supplemental materials are provided in .pdf format if they are available.

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Creative Problem Solving Techniques
3 Hours
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Whether we are facing long-standing problems or new, unexpected ones, we can sometimes benefit from combining a practical, analytical approach with the use of a whole-brain, creative lens through which to view the situation and the circumstances surrounding it.

It often helps to look at a situation using a variety of problem-solving tools, whether you are dealing with an emerging crisis or considering long-term process improvements. In this highly interactive session, which includes small group practice exercises, you will learn:

  • How to tap into the creative thinking abilities you and your team already have
  • Which steps to take when you are faced with a new or recurring problem
  • What tools you can use to help find the real problem and generate potential solutions
  • How to assess a potential solution for effectiveness and risk
Audience: A&P, Faculty, USPS, OPS, Student OPS

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