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Got e-mail? According to one report, over 65 billion e-mail messages are sent per day. What's in YOUR inbox? And, most importantly, what are you sending to other people's inboxes. Because of the amount of messages circling the globe - or even just your office - you want to make your messages stand out, get read, and get a response.
During this course you will:
• Learn business e-mail etiquette.
• Identify what makes a good e-mail.
• Find ways to manage your e-mail before it manages you.
• Identify e-mail writing guidelines.
• Ask the "write" questions to make sure your message is complete.
• Identify editing rules to follow before you click the SEND button.
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