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     CPDT Course Catalog




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  Instructor-Led Training  The instructor-led training schedule is published every semester and can be viewed here.  

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  Online Training  Online classes can be viewed online at any time from any place with an Internet connection.
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icon Instructor Managing a Multi-Generational Workforce
1.5 Hours
The American workforce is much more diverse today than ever before in history. One of the aspects of that diversity, among several others, is the age of the workers. More generations interact in the workplace than has ever been the case previously. Workers are living longer, are generally healthier, and some have financial considerations that are keeping them in the workforce much longer. Supervisors and managers are faced with managing these different generations in the workplace – no easy task if one is not familiar with their varying work related preferences and values.

Learning Objectives: Review the values and work related preferences of the different generations, identify generational differences that may cause conflicts at work, identify similar values among the generations, and discuss strategies to manage some of the top challenges in multi-generational companies.
Audience: A&P, Faculty, USPS, OPS, Student OPS

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