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Organizations today are focused on results and finding better solutions faster. To get our best performance, we must be able to effectively resolve issues, settle differences, and implement solutions on every level. The Thomas- Kilmann Conflict Mode Instrument (TKI) provides individuals with a means of discovering how their conflict styles affect performance. We all use a range of styles in handling conflict that are based on our skills and on the demands of the situation. By understanding and expanding these styles, we can improve the way we accomplish goals individually and within work groups. Participants are introduced to five basic conflict handling modes. They learn how and when each mode is typically most appropriate. We do not advocate any one mode over another. All modes are effective if applied to the appropriate situation and if used in a balanced way.
In this workshop you will receive a personalized report showing how you use the five conflict handling modes: competing, avoiding, compromising, collaborating and accommodating. You will also have an opportunity to practice different modes. |
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