Course Catalog


     CPDT Course Catalog

 



  


 

Types of courses
 

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  Instructor-Led Training  The instructor-led training schedule is published every semester and can be viewed here.  
         
 

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  Online Training  Online classes can be viewed online at any time from any place with an Internet connection.
         
  icon pdf    Supplemental Materials  Supplemental materials are provided in .pdf format if they are available.

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Please note: Not every course is offered each semester.

If you have a training need that is not filled by the current course schedule, please refer to SkillSoft Online Learning to search an extensive catalog of online technical and soft skills courses. You can also e-mail training@unf.edu to request that CPDT customize training for you or your department.

Eligibility Information

Classes offered through CPDT are restricted to faculty, staff and administration of the University of North Florida. Regular OPS and student assistants may also attend training classes.

Obtaining Approval

Any customer using the online registration system assumes the responsibility of communicating and obtaining approval from his/her supervisor prior to registering for training.

 

View All Courses

Instructor-Led Training A Survival Guide to Interviewing 2 Hours
Instructor-Led Training Access 2010 - Level 1 Beginning 4 Hours
Instructor-Led Training Access 2010 - Level 2 Intermediate 4 Hours
Instructor-Led Training Access 2010 - Level 3 Advanced 4 Hours
Instructor-Led Training Access 2010 - Level 4 Special Topics 4 Hours
Instructor-Led Training Adobe Acrobat Basics - Level 1 Beginning Hours
Instructor-Led Training Adobe Acrobat Collaboration - Level 2 Intermediate 3 Hours
Instructor-Led Training Adobe Acrobat Forms - Level 3 Advanced 3 Hours
Instructor-Led Training Adobe Acrobat Training 4 Hours
Instructor-Led Training Advanced Customer Service 3 Hours
Instructor-Led Training Advanced Presentation Skills 3 Hours
Instructor-Led Training Anger Management 1 Hour
Instructor-Led Training Applying Emotional Intelligence (EI) at Work 3 Hours
Instructor-Led Training Awarding Scholarships for Student Travel 1.5 Hours
Instructor-Led Training Balancing Home and Career 1 Hour
Instructor-Led Training Balancing Personal and Professional Life 2.5 Hours
Instructor-Led Training Balancing Work and Life During Change 3 Hours
Instructor-Led Training Basic Internet Native Banner Navigation 3 Hours
Online Training Basic Internet Native Banner Navigation Online
Instructor-Led Training Becoming an Influencer 3 Hours
Instructor-Led Training Becoming More Assertive 1 Hour
Instructor-Led Training Beyond Hello: Telephone Customer Service Skills 1 Hour
Instructor-Led Training Bridging the Generations Gap 3 Hours
Instructor-Led Training Building An Effective Team 1 Hour
Instructor-Led Training Building Effective Communication 1.5 Hours
Instructor-Led Training Building Positive Self-Esteem 1 Hour
Online Training Building Supervisor Training Online
Instructor-Led Training Bullying in the Workplace 1.5 Hours
Instructor-Led Training Caring for the Caregiver 1 Hour
Instructor-Led Training Change Management Overview 1 Hour
Instructor-Led Training Civility in the Workplace 1.5 Hours
Instructor-Led Training Clery Act: Security on Campus and Crime Reporting 1 Hour
Instructor-Led Training Coaching for Improved Performance 3 Hours
Instructor-Led Training Coaching Your Employees for Success 3 Hours
Instructor-Led Training Communicate What You Want Without Words (Nonverbal Business Communication) 3 Hours
Instructor-Led Training Communicating Non-Defensively 3 Hours
Instructor-Led Training Communicating Up, Down, and Across the Organization 3 Hours
Instructor-Led Training Communication Essentials 1 Hour
Instructor-Led Training Compliance Workshop Series - FERPA and Other Data Related Issues 1.5 Hours
Instructor-Led Training Compliance Workshop Series - Travel 3 Hours
Instructor-Led Training Conflict Resolution 1 Hour
Instructor-Led Training Coping with Change and a Reduction in Force 1.5 Hours
Instructor-Led Training Coping with the Storms Of Life 1 Hour
Instructor-Led Training Creating a Positive Outlook 1.5 Hours
Instructor-Led Training Creating a Requisition 3 Hours
Instructor-Led Training Creating and Managing Online Surveys - Level 1 Beginning 3 Hours
Instructor-Led Training Creating and Managing Online Surveys - Level 2 Intermediate 2 Hours
Instructor-Led Training Creating Healthy Lifestyles 1 Hour
Instructor-Led Training Creating Safe Spaces for LGBT Students, Faculty and Staff 3 Hours
Instructor-Led Training Creating Work and Life Balance 1.5 Hours
Instructor-Led Training Creating, Building and Managing Teams 3 Hours
Instructor-Led Training Creative Problem Solving Techniques 3 Hours
Instructor-Led Training Creative Problem Solving: Solving the REAL Problem 3 Hours
Instructor-Led Training Crisis Management Training 2.5 Hours
Instructor-Led Training Crossing The Line: The Business Impact of Sexual Harassment 3 Hours
Instructor-Led Training Customer Service Fundamentals 3 Hours
Instructor-Led Training Dealing with Difficult Behaviors 1.5 Hours
Instructor-Led Training Dealing with Disruptive Behavior in the Educational Environment 1.5 Hours
Instructor-Led Training Depression in the Workplace 1 Hour
Instructor-Led Training Difficult Conversations - How to Discuss What Matters Most 3 Hours
Instructor-Led Training Direct Pay & Electronic Invoice Approval 3 Hours
Instructor-Led Training Do More with Less Stress 1.5 Hours
Instructor-Led Training Dual career Couples 1 Hour
Instructor-Led Training Effective Business Writing 3 Hours
Instructor-Led Training Effective Parenting Techniques 1.5 Hours
Instructor-Led Training Effective Workplace Communication 3 Hours
Instructor-Led Training Effectively Communicating with Diverse Populations 3 Hours
Online Training E-mail Best Practices Online
Instructor-Led Training Email Efficiency and Etiquette 3 Hours
Instructor-Led Training Emotional Eating: Food and Mood Hours
Instructor-Led Training Emotional Eating: Food and Mood 1.5 Hours
Online Training Employee Self Service for Supervisors/Approvers Online
Online Training Employee Self Service Part 1 Online
Online Training Employee Self Service Part 2 Online
Instructor-Led Training EOD In-Service Training for Resident Assistants Hours
Instructor-Led Training Equal Opportunity, Sexual Misconduct and Retaliation Hours
Instructor-Led Training Excel 2010 - Level 1 Beginning 4 Hours
Instructor-Led Training Excel 2010 - Level 2 Intermediate 4 Hours
Instructor-Led Training Excel 2010 - Level 3 Advanced 4 Hours
Instructor-Led Training Excel 2010 - Level 4 Special Topics 4 Hours
Instructor-Led Training Excellent Customer Service 3 Hours
Instructor-Led Training Export Control Training 2 Hours
Instructor-Led Training Facilitating Effective Meetings 3 Hours
Instructor-Led Training Faculty Issues Panel Hours
Instructor-Led Training FAMIS Self Service Training 1 Hour
Instructor-Led Training FDN Scholarship Mgmt System: Fund Manager/Authorized Signer Training 1.5 Hours
Instructor-Led Training FDN Scholarship Mgmt System: Processor Training 3 Hours
Instructor-Led Training FDN Scholarship Mgmt System: Viewer Training 1 Hour
Instructor-Led Training Feedback, Assistance, Inclusion, and Respect (FAIR) in Action 3 Hours
Instructor-Led Training Finance Self Service 3 Hours
Instructor-Led Training Financial Fitness: Controlling Your Debt 1 Hour
Instructor-Led Training Getting Organized 3 Hours
Instructor-Led Training Getting What You Want Through Time Management and the Art of Delegation 3 Hours
Instructor-Led Training Goal Setting and Success 3 Hours
Instructor-Led Training Golden Rules for Back to School Hours
Online Training Golf Cart Safety Online
Online Training Grant Proposal Development Online
Instructor-Led Training Hiring Smart: The Behavioral Interview 3 Hours
Instructor-Led Training How to Make the Most Out Of Your Work Day 3 Hours
Instructor-Led Training How to Manage Organizational Change 3 Hours
Instructor-Led Training Humor in the Workplace 1.5 Hours
Instructor-Led Training Humor in the Workplace 1.5 Hours
Instructor-Led Training Hurricane Preparedness 1.5 Hours
Instructor-Led Training Information for UNF Search Committees 1 Hour
Instructor-Led Training Introduction to Qualtrics Research Suite (New Survey Tool) 2 Hours
Instructor-Led Training Introduction to Supervision 3 Hours
Online Training ITS Online Billing Reporting Online
Instructor-Led Training Junkyard Games 3 Hours
Instructor-Led Training Keys to Supervision - Beyond the Basics 3 Hours
Instructor-Led Training Leadership at the Movies 3 Hours
Instructor-Led Training Leadership Based on Good to Great 3 Hours
Instructor-Led Training Leading a Multi-Generational Team 3 Hours
Instructor-Led Training Leading Extraordinary Customer Service 3 Hours
Instructor-Led Training Life Lessons from The Beatles 3.0 Hours
Instructor-Led Training Living and Working in a Diverse World 3 Hours
Instructor-Led Training Management Matters 1.5 Hours
Instructor-Led Training Management Skills for Administrative Assistants 3 Hours
Instructor-Led Training Managing a Multi-Generational Workforce 1 Hour
Instructor-Led Training Mastering Creative Problem Solving Techniques 3 Hours
Instructor-Led Training MBTI Workshop Series – What’s My Type – Part III - Level 3 Advanced 3 Hours
Instructor-Led Training MBTI Workshop Series - What's My Type? 3 Hours
Instructor-Led Training MBTI Workshop Series - What's My Type? Part II 3 Hours
Instructor-Led Training Mind Your Own Business: Rumors & Confidentiality in the Workplace 1 Hour
Instructor-Led Training Motivating Employees 1.5 Hours
Instructor-Led Training Negotiating Conflict 3 Hours
Online Training P-Card Banner Polices & Procedures Training Online
Instructor-Led Training P-Card Banner Training 3 Hours
Instructor-Led Training PCI (Purchasing Card Industry) Compliance 1 Hour
Instructor-Led Training Performance Management 3 Hours
Instructor-Led Training Powerful Presentation Skills 3 Hours
Instructor-Led Training Powerful Presentations: Public Speaking that Connects 3 Hours
Instructor-Led Training Presentation Skills 3 Hours
Instructor-Led Training Preventing Medical Errors: Improving Your Healthcare 1.5 Hours
Instructor-Led Training Problem Solving: Left Brain, Right Brain - Level 1 Beginning 3 Hours
Instructor-Led Training Providing Exceptional Service to Angry or Difficult Customers 3 Hours
Instructor-Led Training Psychological Type and Change: Understanding Differences 3 Hours
Instructor-Led Training Quality Customer Service 1 Hour
Instructor-Led Training Ready. . . Set. . . GOAL! Goal Setting for Work & Life Balance 1.5 Hours
Instructor-Led Training Recognizing Workplace Harassment 2 Hours
Instructor-Led Training Reducing Holiday Stress 1 Hour
Instructor-Led Training Reporting Requirements Regarding Vulnerable Persons on Campus 1.0 Hours
Instructor-Led Training Resolving Conflict through Positive Communication 3 Hours
Instructor-Led Training Safety in the Workplace 1.5 Hours
Instructor-Led Training Satisfaction Guaranteed: Delivering High-Caliber Customer Service 3 Hours
Instructor-Led Training Self Esteem and Top Performance 3 Hours
Instructor-Led Training Self Service Budget Development 2 Hours
Instructor-Led Training Social Media and Marketing: Connecting Students to Your Events for Little Cost 1.5 Hours
Instructor-Led Training Social Media for Business - Higher Education Professionals 3 Hours
Instructor-Led Training Staying Energized and Avoiding Burnout 1.5 Hours
Instructor-Led Training Staying Tough in Tough Times 1.5 Hours
Instructor-Led Training Strategic Skills for Partnering with Your Boss 3 Hours
Instructor-Led Training Stress Management 1 Hour
Instructor-Led Training Stress Relaxation Techniques 1 Hour
Instructor-Led Training Substance Abuse for Employees 1 Hour
Instructor-Led Training Substance Abuse for Supervisors 1 Hour
Instructor-Led Training Tall Ships Simulation: Building Effective Teams 3 Hours
Online Training Telephone Best Practices Online
Instructor-Led Training The Challenge of Religious Diversity at UNF 2.0 Hours
Instructor-Led Training The Five Functions of a Team - Level 1 Beginning 4 Hours
Instructor-Led Training The Five Functions of a Team - Level 2 Intermediate 4 Hours
Instructor-Led Training The Sandwich Generation 1 Hour
Instructor-Led Training The Ugly Truth 3 Hours
Instructor-Led Training The Value Of Exercise 1.5 Hours
Instructor-Led Training The Value of Friends at Work 1.5 Hours
Instructor-Led Training The Work Environment Balancing Act: Handling Equal Opportunity, Sexual Misconduct and Retaliation Concerns 1.5 Hours
Instructor-Led Training Thinking Inside the Box: How to Focus to Get the Job Done 3 Hours
Instructor-Led Training Thriving Amidst Change 3 Hours
Instructor-Led Training Time Management 1 Hour
Instructor-Led Training Transforming Conflict 3 Hours
Instructor-Led Training Travel and Expense Training for Delegates 3 Hours
Instructor-Led Training Travel and Expense Training for Travelers and Approvers HANDS-ON 1 Hour
Instructor-Led Training TRUST - The One Thing That Changes Everything 2.5 Hours
Instructor-Led Training Understanding Domestic Violence 1.5 Hours
Instructor-Led Training Understanding Generations at Work 1 Hour
Instructor-Led Training University Domestic Travel Training 3 Hours
Instructor-Led Training University International Travel Training 3 Hours
Instructor-Led Training Using OASys for Recruitment 1.5 Hours
Instructor-Led Training Using the New APC Workflow System - Authoring and Tracking Packages 2 Hours
Instructor-Led Training Valuing Differences: Personal Dimensions of Diversity 3 Hours
Instructor-Led Training What's New in Access 2010 1 Hour
Instructor-Led Training What's New in Outlook and PowerPoint 2010 2 Hours
Instructor-Led Training What's New in Windows 7 1 Hour
Instructor-Led Training What's New in Windows Vista 1.5 Hours
Instructor-Led Training What's New in Word and Excel 2010 2 Hours
Instructor-Led Training Women's Self Discovery 3 Hours
Instructor-Led Training Working Smarter, Not Harder 3 Hours
Instructor-Led Training Working with Diversity: A Peacock in the Land of Penguins 2.5 Hours
Instructor-Led Training Writing Better Emails 3 Hours
Instructor-Led Training Your Healthcare, Your Responsibility - Level 1 Beginning 1.5 Hours