CPDT Course Catalog

		Browse by Category Banner & Technical Change Management Communication Desktop Productivity Equal Opportunity & Diversity Excellent Service Supervisory Team Building Work/Life Balance Workplace Specific View all courses (A-Z).
Instructor-Led Training	The instructor-led training schedule is published every semester and can be viewed here.

Online Training	Online classes can be viewed online at any time from any place with an Internet connection.

Supplemental Materials	Supplemental materials are provided in .pdf format if they are available.

View Course Schedule

Please note: Not every course is offered each semester.

If you have a training need that is not filled by the current course schedule, please refer to SkillSoft Online Learning to search an extensive catalog of online technical and soft skills courses. You can also e-mail training@unf.edu to request that CPDT customize training for you or your department.

Eligibility Information

Classes offered through CPDT are restricted to faculty, staff and administration of the University of North Florida. Regular OPS and student assistants may also attend training classes.

Obtaining Approval

Any customer using the online registration system assumes the responsibility of communicating and obtaining approval from his/her supervisor prior to registering for training.

View All Courses

Course Type	Course Title	Hours
	A Brief History of Comic Books and Their Impact on Society	3.0 Hours
	A Survival Guide to Interviewing	3 Hours
	Accepting Credit Card Payments: Payment Card Industry Data Security Standards Compliance - Level 1 Beginning	2 Hours
	Access 2010 - Level 1 Beginning	7 Hours
	Access 2010 - Level 2 Intermediate	7 Hours
	Access 2010 - Level 3 Advanced	4 Hours
	Access 2010 - Level 4 Special Topics	4 Hours
	Adobe Acrobat Basics - Level 1 Beginning	3 Hours
	Adobe Acrobat Collaboration - Level 2 Intermediate	3 Hours
	Adobe Acrobat Forms - Level 3 Advanced	3 Hours
	Adobe Acrobat Training	4 Hours
	Anger Management	1 Hour
	Are You Ready to Retire?	1.5 Hours
	Awarding Scholarships for Student Travel	1.5 Hours
	Basic Internet Native Banner Navigation	Online
	Basic Internet Native Banner Navigation	3 Hours
	Becoming More Assertive	1 Hour
	Building An Effective Team	1 Hour
	Building and Inspiring the Team	3 Hours
	Building Effective Communication	1.5 Hours
	Building Positive Self-Esteem	1 Hour
	Building Supervisor Training	Online
	Change Management Overview	1 Hour
	Clery Act: Security on Campus and Crime Reporting	1 Hour
	CMS Training-Beginner	2 Hours
	CMS Workshop	2 Hours
	Coaching Your Employees for Success	3 Hours
	Co-Curricular Community Engagement Tracking	2 Hours
	Communication Essentials	1 Hour
	Conflict Resolution	1 Hour
	Creating a Positive Attitude	1.5 Hours
	Creating a Requisition	3 Hours
	Creating and Managing Online Surveys - Level 2 Intermediate	2 Hours
	Creating and Managing Online Surveys - Level 1 Beginning	3 Hours
	Creating Healthy Lifestyles	1.5 Hours
	Creating Safe Spaces for LGBT Students, Faculty and Staff	4 Hours
	Creating Work and Life Balance	1.5 Hours
	Creating, Building and Managing Teams	3 Hours
	Crisis Management Training	2 Hours
	Cublicle Combat: Bullying in the Workplace	1.5 Hours
	Dealing with Difficult Behaviors	1.5 Hours
	Dealing with Difficult People	1 Hour
	Direct Pay & Electronic Invoice Approval	3 Hours
	Disability Recognition	1.5 Hours
	Do More with Less Stress	1 Hour
	Effective Business Writing	3 Hours
	Effective Workplace Communication	3 Hours
	E-mail Best Practices	Online
	Employee Self Service for Supervisors/Approvers	Online
	Employee Self Service Part 1	Online
	Employee Self Service Part 2	Online
	EOD In-Service Training for Resident Assistants	0.5 Hours
	Excel 2010 - Level 1 Beginning	7 Hours
	Excel 2010 - Level 2 Intermediate	7 Hours
	Excel 2010 - Level 3 Advanced/Special Topics	4 Hours
	Export Control Training	2 Hours
	FAMIS Self Service Training	1 Hour
	FDN Scholarship Mgmt System: Fund Manager/Authorized Signer Training	1.5 Hours
	FDN Scholarship Mgmt System: Processor Training	3 Hours
	FDN Scholarship Mgmt System: Viewer Training	1 Hour
	FERPA and Other Data Security Issues	1 Hour
	Finance Self Service	2 Hours
	Florida Retirement System-DROP	2 Hours
	Gay, Lesbian and Transgender Students: Legal and Practical Guidance for Colleges Webinar	2 Hours
	Goal Setting	2.5 Hours
	Golf Cart Safety	Online
	Grant Proposal Development	Online
	How Do We Use All This Data? Identifying Data to Guide Practices in your Student Affairs Unit	1.5 Hours
	How Effective Are We? Developing and Implementing an Assessment Plan for your Student Affairs Unit	1.5 Hours
	How to Retire from UNF	2 Hours
	Humor in the Workplace	1.5 Hours
	Implications of Discrimination, Sexual Misconduct and Retaliation	3 Hours
	Improving my Coaching Style for Long Term Success	3 Hours
	Information for UNF Search and Screen Committee Members	1.0 Hours
	Introduction to Public Speaking-Part I - Level 1 Beginning	3 Hours
	Introduction to Public Speaking-Part II - Level 1 Beginning	3 Hours
	Introduction to Qualtrics Research Suite (New Survey Tool)	2 Hours
	Introduction to Supervision	3 Hours
	ITS Online Billing Reporting	Online
	Junkyard Games	3 Hours
	Keys to Supervision - Beyond the Basics	3 Hours
	Management Matters	1.5 Hours
	Managing a Multi-Generational Workforce	1.5 Hours
	MBTI Workshop Series – Type & Careers	3 Hours
	MBTI Workshop Series – Type & Communication	3 Hours
	MBTI Workshop Series – What’s My Type – Part III - Level 3 Advanced	3 Hours
	MBTI Workshop Series - What's My Type?	2.5 Hours
	MBTI Workshop Series - What's My Type? Part II	3 Hours
	Mind Your Own Business: Rumors & Confidentiality in the Workplace	1 Hour
	Motivating Employees	1.5 Hours
	Navigating the Waters of Sexual Misconduct & Violence on University Campuses: Title IX, Related Laws and University Expectations	Hours
	Originating an ePAF	2 Hours
	P-Card Banner Polices & Procedures Training	Online
	P-Card Banner Training	3 Hours
	Power Up Your Productivity Potential	2 Hours
	Powerful Presentations: Public Speaking that Connects	3 Hours
	Problem Solving - Left Brain, Right Brain	3 Hours
	Providing Exceptional Service to Angry or Difficult Customers	3 Hours
	Quality Customer Service	1.5 Hours
	Qualtirics Reporting Tools - Level 3 Advanced	1 Hour
	Ready. . . Set. . . GOAL! Goal Setting for Work & Life Balance	1.5 Hours
	Redefining the Customer Experience	1.5 Hours
	Reporting Requirements Regarding Vulnerable Persons on Campus	1 Hour
	Safety in the Workplace	1.5 Hours
	Self Esteem and Top Performance	3 Hours
	Self Service Budget Development	2 Hours
	SharePoint Essentials for End Users	2.5 Hours
	Social Security Planning	1.5 Hours
	Staying Energized and Avoiding Burnout	1 Hour
	Strategic Planning – A Method to the Madness	3 Hours
	Stress Relaxation Techniques	1.5 Hours
	Substance Abuse for Employees	1 Hour
	Telephone Best Practices	Online
	The Challenge of Religious Diversity at UNF	1 Hour
	The Work Environment Balancing Act: Handling Equal Opportunity, Sexual Misconduct and Retaliation Concerns	2 Hours
	Thriving Amidst Change	3 Hours
	Time Management	1.5 Hours
	Travel and Expense Training for Delegates	3 Hours
	Travel and Expense Training for Travelers and Approvers HANDS-ON	1 Hour
	Travel, Data Security and Export Control Workshop	1 Hour
	UNF's Code of Conduct and Ethics	1 Hour
	University Domestic Travel Training	3 Hours
	University International Travel Training	3 Hours
	Using OASys for Recruitment	1.5 Hours
	Using the New APC Workflow System - Authoring and Tracking Packages	2 Hours
	Your Healthcare, Your Responsibility - Level 1 Beginning	1.5 Hours

CPDT Course Catalog

Browse by Category

Eligibility Information

Obtaining Approval

View All Courses