Hicks Hall, Building 53, Suite 2800Phone: (904) 620-2920Fax: (904) 620-2469E-mail: firstname.lastname@example.org
Student Financial Services Office Facts
Our office hours are 8:30 a.m. until 5 p.m. Monday through Thursday and 8:30 a.m. until 4 p.m. on Friday. Our hours may be extended during the fall and spring add/drop period and other peak times.
The Student Financial Services Office is located in Hicks Hall, Building 53, Suite 1100.
Tuition charges (regardless of the term) are due by published payment deadline to avoid a late payment fee or purging of your class schedule. The published deadline is posted in the Announcement section on "View & Pay My Bill" or on our website at
"When to Pay," which is located under Payment Information.
We do not send out paper bills-check your account online for the amount due (go to myWings/students/View & Pay My Bill).
We accept cash, checks, cashier's checks and money orders at the window-no credit or debit cards. We also have a drop box outside the building in which you can make an evening deposit-checks only in the drop box please. Put your driver's license number, phone number and your UNF student ID number on the front of all checks for proper processing. If a check is returned by the bank for any reason, you will not be able to make any future payments with a personal check. We do not accept international checks.
Debit and credit card payments can only be made through the myWings web portal. We have a computer in our lobby that you can use to make a debit or credit card payment. There is a 2.75 percent non-refundable convenience fee based on the amount charged (there is a minimum $3 charge).
You can pay online with a check (e-check) via the myWings web portal. Verify the routing and account information is correct before submitting (do not include the check number). There is no convenience fee with an e-check. You cannot use a credit card or line of credit convenience check; personal checking or savings accounts only. Please note some banks do not allow you to pay online from a savings account.
Our main mode of communication with students is through their UNF e-mail (every student is assigned one). Be sure to check it regularly (at least once a week) and also check your account online at least once weekly. Charges and aid do change so you should continually review your account. We occasionally send general notifications via Osprey Update for Students.
Please note that due to federal privacy laws designed to protect the student, we cannot discuss the student's account with anyone other than the student. We cannot tell the balance due, if the bill was paid, etc. Make sure you're communicating and getting the information to those that need to know.
The process is automatic and you do not need to show us your card. Florida Prepaid will post as a deferment on your account (it takes time after you change your registration). If you do NOT want us to bill for a particular semester, you must go on myWings and complete the opt-out form by end of the add/drop period every semester you do not want us to bill them.
Most prepaid plans do not cover the local fees, so you will have a balance to pay (unless you have other scholarships, loans, grants to cover the difference). Continue to check your account online.
The prepaid local plan does not cover the transportation access fee, technology fee, Student Life and Service fee, labs, etc.
The Florida prepaid amount will display as “financial aid/deferments” on myWings in the “View & Pay My Bill” section. The payment will not post on the account until we receive payment from Florida Prepaid.
If all forms of payment exceed the amount owed to the University, the overage will be refunded via direct deposit. It is University policy for all students to enroll in direct deposit. Students can go online to myWings to enroll. Click on the eRefunds tab in "View & Pay My Bill" to enter your bank routing and account numbers.
To defer your tuition charges against financial aid, you need to apply for financial aid as soon as possible. Financial aid is NOT automatic, nor is it guaranteed. You must meet eligibility requirements and fill out all the necessary paperwork.
After the Financial Aid Office has received all the required documentation, they will post the estimated awards on your account. Your bill will be automatically pended by the amount estimated. If your aid exceeds the cost of tuition, fees and housing, a file will be sent to the UNF bookstore. This will allow you to purchase your books based on your anticipated overage up to a maximum of $600 (only the amount you charge will be charged to your UNF account and deducted from your financial aid).
If you have miscellaneous fees, your federal financial aid cannot pay them unless you authorize the University to do so. Complete the financial aid authorization form located on myWings/student self service/online forms to authorize the payment of miscellaneous fees.
If you are NOT eligible for financial aid or it is insufficient to pay your bill we offer two payment plans- half and half and one-third . To enroll you must complete the enrollment form and make the minimum payment by the reinstatement deadline; if you enroll after the payment deadline, you will be assessed a $100 late payment fee. You can also enroll and pay online (no enrollment form to complete).
For the half and half payment plan, you would need to pay 1/2 of your tuition and fee balance (after financial aid and other deferments) plua a $15 enrollment fee. THe second payment is due within 60 days. You can enroll online or in person.
For the one-third payment plan, you pay one-third your tuition balance (after financial aid) plus $15 enrollment fee by the tuition payment deadline. The second payment is due in 30 days and the final payment is due in 60 days. You can enroll online or in person.
If you are on a wait list, you need to continually check your account to determine if you've been added to the class. Sometimes students are added after the end of add/drop week & are then liable for the class. Drop it during add/drop week if you do not want to take the class.
1098Ts are available on myWings in January. We report what was billed during the previous calendar year. For accurate reporting, you should save your receipts.
All third party contracts stating someone else is paying your tuition MUST be turned into our office by the payment deadline or you may be assessed a late payment fee or purged from all your classes.
If you decide to not take a class(es) you should drop them by the end of the first week as you may not get purged due to financial aid, a waiver, etc. The safest way to not be liable for the class is to drop it by the end of add/drop week; do not rely on the system to do it for you.
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