Hicks Hall, Building 53, Suite 2800Phone: (904) 620-2920Fax: (904) 620-2469E-mail: email@example.com
The Student Financial Services Office lobby is open Monday through Thursday 8:30 a.m. to 5 p.m. and Friday 8:30 a.m. to 4 p.m. We are closed when the University is closed.
During fall and spring add/drop we will be open Monday – Thursday until 6 p.m. and Friday until 5 p.m.
The Student Financial Services Office primary means of communication with students is e-mail. You will receive e-mail notifications if you have a balance due, if you are receiving a refund and other miscellaneous notifications.
If the Student Financial Services Office needs to contact students via regular mail (returned check, pre-collect letter, paper refund), mail will be sent to the mailing address on record.It is the student’s responsibility to ensure their address is correct. Addresses can be updated via myWings under the personal information section or in person at One-Stop Student Services.
A 1098T is a tax form that is available on myWings to students and may assist in determining if they are eligible to claim a credit on their tax returns. UNF reports the amount we billed to you (based on your registration activity) and any grants received during the calendar year. The amounts on the form do not necessarily reflect the amount you paid; you should save your receipts to accurately report that figure to the IRS. To view/print your 1098T, go to the 'tax information' link on the student tab. Please note that most students register for the spring term in the previous calendar year so that amount will not be reflected in Box 2.Also, UNF staff cannot provide you with tax advice; please contact a tax professional or IRS regarding the form.
To obtain more information on the tax credits, visit publication 970 on the IRS website or go to our website.
For your convenience, we have an online payment system that you can pay via check with no convenience fee 24/7 and the payment will post to your student account immediately.
To mail in a check payment, write your student ID, phone number and the check holder’s driver’s license number on the face of the check. Make the check payable to UNF and mail to:
UNF Student Financial Services Office
1 UNF Drive, Hicks Hall
Jacksonville, FL 32224-
Please note we do not acknowledge postmarks. Payment must be received in our office by the deadline to be considered on time.
We also have a drop box in which you can place your payment. Please make sure you complete the envelope and include your student ID and a phone number so we can contact you if there is any problem.
Yes. The amount wired should not exceed the balance due to the University on a student’s account. Wires sent must be on a per semester basis, as we are not able to hold these funds for longer than one term.This balance includes tuition and fees, room and board and health insurance. Amounts for personal expenses should be wired directly to the student’s local bank account.
Funds in excess of the outstanding balance will be returned to the sender.
On the wire description please include:
If this information is not included the monies will be returned to the sender. Without this information it is difficult to determine the correct student to credit.
Please allow sufficient time for your bank to process and submit your wire transfer so that it will be posted to your student account in a timely manner. Funds coming from outside the United States can take several (1-2) weeks. To avoid late fees, we recommend that students (especially international students) wire funds well before the payment deadline.
Wire transfers may be sent to:
Acct Name University of North Florida
Bank Wells Fargo Bank, N. A.
Sometimes e-checks are not processed because of an invalid bank account number was entered. Your student account will be debited for the amount of the e-check returned; you will receive a return notice and need to resubmit payment.There is no service fee for a returned e-check due to an invalid account number (unless it is the third or more time). If payment is not received by the tuition deadline, a $100 late payment fee will be assessed. Notifications for returned e-checks are sent to your UNF e-mail. If UNF receives notification of the return after the payment deadline, you need to make restitution immediately (within 24 hours). Students are not purged from classes if a check/echeck is returned.
Yes. UNF offers two payment plans.
There is a half-and-half payment plan and a one-third payment plan. Enrollment consists of completing and signing the application, paying one-half (or one-third) the tuition due (after financial aid is deducted) plus $15 nonrefundable enrollment fee. The second half is due within 60 days to avoid a $100 late payment fee. For the one-third plan, the second payment is due within 30 days and the final payment is due within 60 days to avoid a $100 late payment fee.
Students can enroll online via myWings (no enrollment form to sign).Click on “VIew & Pay My Bill” and then click the payment plans tab. The terms, amounts of the plan, and the remaining payment due dates will be displayed and the system will automatically calculate the minimum amount due.
Tuition and most fees are assessed per credit hour (orientation, lab fees, etc. are not assessed per credit hour). Whenever you add (or drop) a class, all the same fees are added (or subtracted) on your account.
An excess hours surcharge is assessed to students for excess attempted hours (i.e., courses completed, failed, withdrawn). Students will be charged a fee equal to 100 percent of the tuition rate for each credit hour in excess of 110 percent of the number of credit hours required for the undergraduate degree. Most of the degree programs at UNF require 120 hours, so students who attempt 132 or more semester hours will be subject to the surcharge.
This law was established by the Florida Legislature (Florida Statute 1009.286) and applies to students entering a state university or community college for the first time in the 2009-2010 academic year and thereafter.
A late payment fee is assessed if you have a balance on your account that is not covered by pending aid or deferment. You will be assessed a late payment fee for any of the following:
It is the student’s responsibility to go to their myWings account (we recommend at least once a week, every day during the add/drop period).If you do, you will notice any changes made to your account. This way you will be able to address and resolve any concerns in a timely manner.
Students should be checking their UNF e-mail account (be sure you do not forward it to another type of e-mail — yahoo, AOL, hotmail, etc.) for any important notifications
Financial aid begins disbursing aid the third week of the semester. After financial aid has posted to your account creating a credit balance, the Student Financial Services Office will begin the refund process, which takes three or more business days before the funds are directly deposited into your bank account.
It is University Policy for (all) students to enroll in direct deposit.
You must enroll online via myWings — click on the student tab, then "View & Pay My Bill" and then the eRefunds tab. Direct deposit is a faster and safer way to receive your refund.
If you have not enrolled in direct deposit, your refund will be delayed.
There could be several reasons:
There could be several reasons:
Bright Futures is initially estimated based on enrollment of 15 hours. Your award will be adjusted to reflect the actual number of hours for which you’ve registered. If you have the academic award, Bright Futures will pay $103 per credit hour. If you have the Medallion award, Bright Futures will pay $77 per credit hour. Please refer to the Student Financial Services Office website.
NOTE: If you've added or dropped a class today, the amount estimated will not adjust until overnight.
Please note: Bright Futures does not normally pay if you are registered for less than 6 hours.
A financial hold means that you have a balance due to the University.
There are three types of Student Financial Services Office financial holds:
Additionally, if your account has been sent to a collection agency and has not been paid, you will have a "CO" hold, indicating your account is placed with a collection agency.
There are other financial holds from other departments that may be on your account. Please contact the department responsible for the hold.
No. A repayment plan can be done if you have a balance due on your account. There are a few exceptions; we do not offer a repayment plan if the amount owed is less than $400, if you did not make a payment on a payment plan, or owe money to Bright Futures.
A student must enter a repayment plan with the Student Financial Services Office before the account is sent to a collection agency. A repayment plan will not allow you to register, however it will keep your account from being sent to a collection agency (and the accompanying collection charges). If you enter a repayment plan, you must make the payments as agreed upon or you may be sent to collections. You will be assessed a $15 service charge for the repayment plan and a late payment fee, if one has not already been assessed for that semester.
Students must submit a fee petition online via myWings. Go to the student tab, student self service, online forms, student fee petition. If needed, additional documentation may be attached. Students will receive an email confirmation that their petition has been successfully submitted and students can view the status of their petition on myWings as well. The fee committee reviews the petitions each week and at peak times it may teke a couple of weeks before the committee reviews your petition. Once a decision is made, their decision is sent to the student via e-mail. If you are petitioning a fee on your account, the hold is not lifted until paid; holds are not lifted because a petition has been filed. For more information on the process, what fees are petitionable and what fees are not petitionable, and deadlines to submit petitions, please refer to the Fee Refunds and Petitions section under Policies and Procedures on the Student Financial Services home page.
All decisions by the fee committee are final.
Students can only purchase parking permits online via myWings. In the 'My UNF Bill' section in the student tab, click “Parking Account”
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