Career Management Center Team



Shannon Italia, MBA


Shannon is the founding Director of the Career Management Center, which opened in May 2007. Shannon leads the total efforts and outreaches to the Jacksonville business community to engage members with Coggin faculty and students in ways that ultimately lead to mutually beneficial relationships.


Melinda Santos, M.Ed

Career Coordinator 

Melinda assists students with identifying a rewarding career path and the tools they need to be successful. She also collaborates with the Graduate Assistant to provide résumé critiques, career counseling, and workshops for students. In addition, Melinda supports the director with coordinating and promoting the center's exemplary professional development programs: S.T.A.R. (Skills to Achieve Results), Coggin Ambassadors, and the Coggin Mentor Program 


Jackie Pruett

Employer Relations Specialist 

Jackie manages employer on-campus recruiting activity, assisting with the scheduling and set up of on-campus interviews, employer information sessions, and mock interviews. She also serves as the primary point of contact for all incoming inquiries for the job positing system, Osprey CareerLink.

Sylvia L.

Sylvia Laxton

Graduate Assistant 

Sylvia assists the Career Coordinator with providing professional critiques of student résumés, cover letters, and general career counseling appointments. She also contributes to the coordination and execution of student programming provided by the center.

Sylvia is currently pursuing a Master of Business Administration and is expected to graduate spring of 2017. After graduating with her Bachelors degree in Elementary Education on 2013, she taught elementary school for three years at Duval County Public Schools before deciding to pursue her MBA full time.


Christine Miner

Project Assistant

Christine manages a variety of special projects for the Director in support of both the Career Management Center and the Coggin College of Business.   

Christine recently graduated from the Coggin College of Business with a degree in Marketing and a minor in International Business. She is a former Coggin Ambassador, Coggin Mentee, and Women in Business Society Vice President. She also was the 2016 recipient of the Coggin Ambassador Senior Service Award and the Osprey Community Engagement Medallion. Christine plans to start the Coggin MBA program in spring 2017. After graduating, Christine hopes to work in a management or leadership role, while staying active in the community to make a positive impact. 


Lauren Reynolds

Office Assistant

Lauren serves as a primary point of contact for incoming inquiries, including phone calls and walk-in traffic. Lauren also helps to manage the budget, and provides focused support to the Employer Relations Specialist. 

Lauren is majoring in Finance with a minor in Economics, and will be graduating in summer 2017. During her final year at UNF, Lauren will be serving as Treasurer for the Women in Business Society; she is also looking forward to being a mentee in the selective entry Coggin Mentor program. After graduating, Lauren would like to work in the field of commercial real estate where she can help with urban and economic development. 


Kimberly Testa

Office Assistant

Kimberly fields incoming inquiries to the Career Management Center, and assists students and employers seeking to utilize the center's programs and services. Kimberly also helps manage the social media channels and provides the center with general marketing support. 

Kimberly is a Business Management and Marketing double major that plans to graduate in spring 2017. During her final year at UNF, Kimberly will be busy serving as the Events Coordinator for the Women in Business Society, and participating as an active sister in the newest sorority on campus, Alpha Phi. Kimberly is also a member of two elite student programs, the Coggin Ambassadors and the Coggin Mentor Program. After graduating, Kimberly hopes to work in a leadership role for a company that is making a positive impact in the world. 


Olivia Giacchetto

Office Assistant

Olivia serves as a primary point of contact for incoming inquiries, including phone calls and walk-in traffic. Olivia also helps with special projects and provides focused support to the Career Coordinator.

Olivia is majoring in Accounting, and will be graduating in December 2016. A member of the UNF Honors Program, Olivia excels in the classroom and has received numerous scholarships during her time at UNF. Olivia has also been a Coggin Mentee and recently completed an internship in Core Assurance with PwC. Upon graduation, Olivia will be pursuing a Master of Accountancy degree and working full time for a global CPA firm.