About One Stop

Welcome to the One Stop Student Services Website.  Staffed by cross-trained professionals, One Stop Student Services provides a single point of communication for issues ranging from admissions, academic records, registration, financial aid, and veterans affairs.

Through this site and the myWings student portal, you can access and manage many of the enrollment functions we handle in One Stop Student Services.  We are located at Hicks Hall, Bldg 53, Suite 1700.


If you cannot find what you need online, or simply want to speak with someone in person, our One Stop Counselors are here to assist you. If you need help, let us know. Excellent service is our goal.


One Stop Service Hours
Monday 8:00 a.m. - 5:00 p.m.
Tuesday 8:00 a.m. - 5:00 p.m.
Wednesday 8:00 a.m. - 5:00 p.m.
Thursday 8:00 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 5:00 p.m.

Please note:  

11:00 a.m.- 3:00 p.m. is our busiest time of day. 


One Stop will be closed for all University holidays. See the Academic Calendar for more information.

One Stop staff members are available for walk-in visits and by phone during the listed service hours.


One Stop will operate with extended hours, until 6 p.m. Monday through Thursday, during Fall and Spring term add/drop week.


Additional University Contacts


University Operator

For directory information or to be connected with university offices and services, please call the University Operator at (904) 620-1000.

ITS Help Desk
For assistance in regarding your myWings, email, or Blackboard password or user ID, please contact the ITS Help Desk at (904) 620-HELP. One Stop cannot retrieve or reset passwords.

UNF Police and Public Safety (Emergency)
In the case of serious emergency, call 911. For police-related, non-emergency questions, please call the University Police Department (UPD) at (904) 620-2800.


Contact One Stop

(904) 620-5555
(904) 620-2414 FAX
 Hicks Hall, Bldg 53, Suite 1700

Mailing Address:

One Stop Student Services
1 UNF Drive
Jacksonville, FL 32224


 Contact Online