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    Student Technology Toolkit

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    Students have one place to find everything they need to know about using UNF's technology resources; it is the online Student Technology Toolkit.   

    The Fall Technology Update for Faculty is Now Available 

    its_ozzie.jpg(5) Faculty may access the Fall Technology Update. It includes information about Academic Technology Grants, Blackboard maintenance, accessing UNF resources remotely and more. 

    New Way to Submit IT Project Proposals

    Project Requests Beginning Monday, Aug. 24, faculty and staff will use TeamDynamix for submitting project proposal requests. IT project proposals include efforts such as modifying existing UNF software applications, custom software development, new report requests, implementation of a cloud or hosted application, business re-engineering and improvement, and replacing one product with another. Formal IT project management has provided a more consistent, repeatable project implementation experience. Click here for instructions and tips. 

    ITS-Requests are Easy with New System - Try it out

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    Students, faculty and staff see a new interface when submitting an Information Technology Services request within myWings or at http://help.unf.edu. The new tool, TeamDynamix, gives users status-tracking ability for easier monitoring of progress and resolution of requests. Visit the website to learn how to submit an online ITS request using the new interface. In addition to online submissions, the ITS Help Desk may be contacted by phone, e-mail or in-person visit to request assistance.

     

  • IT Service Status
    TeamDynamix is loading slowly
    Location: Campus Wide
    Description: UNF's ITS ticketing system, TeamDynamix, is loading very slowly. This will affect submitting tickets via TeamDynamix or looking at open tickets via TeamDynamix.
    Event Type: Outage (Active)


  • IT Scheduled Events
    No scheduled events