Students living on campus are required to install a small application called "SafeConnect" before gaining access to the network. After establishing a network connection, they will be prompted to install SafeConnect. This system installs a Policy Key which enables the checking and enforcement of security requirements on devices connected to OspreyNet. Any computer connected will be subject to the rules and regulations as defined by the OspreyNet Acceptable Use Policy.
UNF does not monitor network traffic based on content unless there is a problem detected with your system.
If your computer has any type of personal firewall software installed you may have problems installing or running SafeConnect. Check your system tray for any firewalls, such as Norton Internet Security or Zone Alarm. Blocking any traffic generated by the Policy Key will cause major problems when you try to connect to OspreyNet. If you receive notifications to block or allow traffic generated by the Policy Key you must select the option to allow the traffic.
Microsoft AntiSpyware may also ask you to allow SafeConnect to automatically start. You must allow SafeConnect to start automatically or you will be prompted to install it each time you access the network.
You must have a valid UNF ID (network account) to access the network. Once your computer is successfully connected to OspreyNet via the ethernet jack in your room and you try to access the external Internet you will be prompted to enter your UNF ID and password.
For security reasons you will be prompted to re-enter this information every time you reboot your computer. This information is logged and all traffic generated by this system is your responsibility even if someone else is using your computer. If you are going to be away from your system shut it down or lock it with a password.
Students living on campus are required
to install a small application called "Safe Connect" before gaining
access to the network. After establishing a network connection, they will be
prompted to install Safe Connect. This system installs a Policy Key which
enables the checking and enforcement of security requirements on devices
connected to OspreyNet. Any computer connected will be subject to the rules and
regulations as defined by the Network
Acceptable Use Policy.
1. Log in using your UNF ID and Password (Same login as MyWings)
2. Download the Policy Key
3. Follow the steps once the download begins
4. Use install button to continue installation
5. Once the install is completed successfully, this page will display
you have questions, please contact the ITS Help Desk. You can call
them at 904‐620‐4357, email them at firstname.lastname@example.org, visit them on the first
floor of the Thomas G. Library (Bldg 12) or submit an online request.
If you have a Firewall installed on your system traffic it may block Policy Key traffic which will cause the Policy Key installation screen to be displayed repeatedly.
Software firewalls, such as SP2 for Windows XP, will bring up a flag during the agent install requesting a decision to allow or deny the Policy Key Agent’s access. You must select allow for the system to work correctly. Additionally, for some firewalls, it will be necessary to configure them to allow communication with specific hosts. In this case, configure the firewall to allow communication to IP addresse - 172.17.200.2.
This Anti-Virus warning screen will vary depending on the state of your system. Follow the instructions to either install anti-virus software or start your existing anti-virus application. You will not have Internet access until your machine meets these anti-virus requirements!
If you virus definitions are out-of-date you will be warned as follows:
If you go through all three warnings and are blocked from internet access you may not be able to update your virus definitions. Therefore your internet access will, in effect, be permanently blocked unless you find a way to update them manually. DO NOT LET THIS HAPPEN TO YOU! 24 hours is more than enough time to update your virus definitions.
Below are the approved anti-virus software applications for Windows:
Microsoft Security Essentials
Below are the approved anti-virus software applications for Macintosh:
UNF also provides an anti-virus/anti-spyware client to students free of charge.
Symantec Endpoint Protection may be downloaded from myWings for free while you are a UNF student. If you already have an antivirus program installed on your computer, uninstall it before installing Symantec Endpoint Protection or any other antivirus program. On the student tab, locate the section (channel) called "Software Download" and select your operating system to begin the download.
You will be prompted to set your system to automatically download and install all Microsoft updates and security patches from the Microsoft Windows Update server. If you modify this configuration while connected to OspreyNet your Internet access will be blocked until the configuration is corrected.
UNF does not allow Peer-2-Peer file sharing on the campus network. Your system will be checked and if any application classified as P2P is found on your system your Internet access will be blocked until it is removed or disabled.
There is a link where you may download and install Symantec, which is free to you while you are attending classes at UNF.
Acceptable Use Policy
BellSouth White Pages Directory
Frequently Asked Questions
Installing the Policy Key
Software and Hardware Requirements
Copyright © 2018 University of North Florida1 UNF Drive | Jacksonville, FL 32224 | Phone: (904) 620-1000
Regulations | Consumer Information |
If you are experiencing difficulty accessing information on the site due to a disability, visit our website accessibility page.