Students living on campus are required to install a small application called "SafeConnect" before gaining access to the network. After establishing a network connection, they will be prompted to install SafeConnect. This system installs a Policy Key which enables the checking and enforcement of security requirements on devices connected to OspreyNet. Any computer connected will be subject to the rules and regulations as defined by the OspreyNet Acceptable Use Policy.
UNF does not monitor network traffic based on content unless there is a problem detected with your system.
If you computer has any type of personal firewall software installed you may have problems installing or running SafeConnect. Check your system tray for any firewalls, such as Norton Internet Security or Zone Alarm. Blocking any traffic generated by the Policy Key will cause major problems when you try to connect to OspreyNet. If you receive notifications to block or allow traffic generated by the Policy Key you must select the option to allow the traffic.
Microsoft AntiSpyware may also ask you to allow SafeConnect to automatically start. You must allow SafeConnect to start automatically or you will be prompted to install it each time you access the network.
You must have a valid UNF ID (network account) to access the network. Once your computer is successfully connected to OspreyNet via the ethernet jack in your room and you try to access the external Internet you will be prompted to enter your UNF ID and password.
For security reasons you will be prompted to re-enter this information every time you reboot your computer. This information is logged and all traffic generated by this system is your responsibility even if someone else is using your computer. If you are going to be away from your system shut it down or lock it with a password.
Click here for the Mac Policy Key Install instructions
All Microsoft Windows users are given the option of installing SafeConnect. You do not have to install this to use your computer but if you choose not to install it network access to off campus resources (such as the Internet) will be blocked. SafeConnect must be running while connected to the residence halls networks.
DO NOT DISABLE, UNINSTALL OR REMOVE THE POLICY KEY. IFSAFE CONNECT IS NOT RUNNING YOUR ACCESS WILL BE BLOCKED OR YOU WILL BE PROMPTED TO REINSTALL IT!
There are also links to the OspreyNet acceptable use policy and FAQs. These policies are also in your student handbook. By installing this key you state that you have read and understood all OspreyNet policies and agree to abide by them.
Click on "Install".
SafeConnect will install. Click "OK" on the final screen.
If you have a Firewall installed on your system traffic it may block Policy Key traffic which will cause the Policy Key installation screen to be displayed repeatedly.
Software firewalls, such as SP2 for Windows XP, will bring up a flag during the agent install requesting a decision to allow or deny the Policy Key Agent’s access. You must select allow for the system to work correctly. Additionally, for some firewalls, it will be necessary to configure them to allow communication with specific hosts. In this case, configure the firewall to allow communication to IP addresse - 172.17.200.2.
This Anti-Virus warning screen will vary depending on the state of your system. Follow the instructions to either install anti-virus software or start your existing anti-virus application. You will not have Internet access until your machine meets these anti-virus requirements!
If you virus definitions are out-of-date you will be warned as follows:
If you go through all three warnings and are blocked from internet access you may not be able to update your virus definitions. Therefore your internet access will, in effect, be permanently blocked unless you find a way to update them manually. DO NOT LET THIS HAPPEN TO YOU! 24 hours is more than enough time to update your virus definitions.
Below are the approved anti-virus software applications for Windows:
Microsoft Security Essentials
Below are the approved anti-virus software applications for Macintosh:
UNF also provides an anti-virus/anti-spyware client to students free of charge.
There is a link where you may download and install Symantec, which is free to you while you are attending classes at UNF.
To install the software for the 32-bit version of Windows, click here.
To install the software for the 64-bit version of Windows, click here.
To install the software for OS X, click here.
You will be prompted to set your system to automatically download and install all Microsoft updates and security patches from the Microsoft Windows Update server. If you modify this configuration while connected to OspreyNet your Internet access will be blocked until the configuration is corrected.
UNF does not allow Peer-2-Peer file sharing on the campus network. Your system will be checked and if any application classified as P2P is found on your system your Internet access will be blocked until it is removed or disabled.
Acceptable Use Policy
BellSouth White Pages Directory
Frequently Asked Questions
Installing the Policy Key
Software and Hardware Requirements
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