Information Technology for Students

Below are links of information, provided by Information Technology Services (ITS), for students on any technological endeavor. Are you trying to log in to myWings, or Blackboard? Check out our 'Get Services' section for information on the many services we have for your use. Having problems with a services or have some sort of technology question? Need to know how the Help Desk can help you and where it is located? Check out the 'Help and Support' section. Lastly, if you are here purely for information on technology used at UNF or just technology in general, check out the 'Learn About' section. Let's find the answer to your questions...


  Get Services

  • Blackboard

    Bb is a web-based application that brings together many of the communication and administration tools that can be used to conduct a course partly or fully online. 

  • Bb & Osprey Email Sessions

    Free one-hour sessions for students offered at the beginning of each term.

  • Computer Labs

    Hours, software, hardware, location, and policies for the general purpose computer labs.

  • Account Self Service

    Students use this application to find out their UNF ID, change their password, select a friendly alias, forward email, and turn on spam blocking.  

  • Email

    UNF students are given a unf email and can access it using our webaccess system.

  • ITS Help Desk

    This is a student's one stop help shop.

  • Telephones

    Links to Campus Directory, locations of "code-blue" emergency phones, info about Residence Hall telephones.



  Help and Support

  • Hardware/Software

    Information about available hardware and software on campus.

  • ITS Self Service FAQ

    Frequently Asked Questions (FAQ) on using the ITS Self Service page.

  • OspreyNet

    Internet services for Resident students.

  • SAS 9.1 Online Documentation

    Everything a SAS user will need.|

  • SSH download

    Information on why telenet is no longer available and a link to download SSH, its replacement.

  • Web Pages

    Want to let the world know all about you? You can put up your own web page.

  • Wireless Network

    Wireless connectivity offers students the freedom to access IT resources and the Internet without the use of cables.



  Learn About

  • Florida LambdaRail

    UNF is part of a state-wide high-bandwidth research and education network.

  • Maintenance Hours

    ITS Maintenance hours.

  • Office 2007 Compatibility

    Microsoft Office 2007 by default saves files in a 2007 format that is not compatible with older versions of Microsoft Office. However, there is a way to save your files in an older version.

  • Passwords

    Information on passwords that are allowed and recommended by the university for various university systems.

  • Security

    Information on electronic security and the university.

  • Skype

    Learn about Skype on campus.

  • Student Employee

    Information Technology employs more than 40 students to work part time with the Help Desk, labs, and audio visual units.

  • Transferring Files Using Secure FTP

    These instruction will aid you in transferring files to and from Osprey using Secure Shell (SSH) File Transfer Protocol.

  • UNIX Help

    Helpful information for users of the UNIX operating system, developed at the University of Edinburgh from work funded by the UK Higher Education Funding Councils' Information Technology Training Initiative (ITTI).